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Part-time
Medical Insurance, Vision Insurance, Dental Insurance, Company Funded Life Insurance, Flexible Spending Account, Dependent Care FSA
Posted 6h ago
~40 hrs/week
Responsibilities
The Customer Service Advisor acts as the main point of contact for guests, providing automotive service recommendations and ensuring a positive experience. They also perform preventative maintenance tasks such as oil changes and fluid refills.
Requirements
Candidates should have proven face-to-face customer service or sales experience and the physical ability to lift 50 pounds and stand for long periods. A valid driver's license is strongly preferred, and authorization to work in the US is required.
Full job description
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we’ll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver’s license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest’s needs based on manufacturer recommendations and technicians’ findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver’s License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests’ product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Premium Velocity is the second largest Jiffy Lube franchise with over 320 locations operating in twenty states across the United States. Owned and operated by Jiffy Lube franchisee Premium Velocity Auto, the service center offers a range of automotive preventive maintenance services such as tire rotations, batteries, windshield wiper replacement and the Jiffy Lube Signature Service® Oil Change, which includes changing, inspecting, checking/filling and cleaning essential vehicle components to help keep it running smoothly. Jiffy Lube Signature Service® Oil Change customers also receive complimentary top-offs on motor oil and other vital fluids in between service visits.
Offices: Houston, Texas 77386, US
oil changebrakestiresA/C repairand automotive mechanical work
Based on 621 listings with disclosed salaries, most retail jobs in Georgia pay between $48k–$129k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Georgia right now?
There are currently 11,512 open retail positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Georgia?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Dollar Tree Stores, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Georgia?
Yes — 253 of the 11512 open retail positions offer remote or hybrid work (128 remote, 125 hybrid).
How do I apply for Retail jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.