Jobs at Fairway Management, Inc. (Now Hiring) — 43 open

• Intake & reporting: Receive, log, and report new claims (property, general liability, auto/fleet, workers' compensation, crime, and cyber) to the appropriate carriers, brokers, and third-party administrators in a timely manner.
• File maintenance: Establish and maintain organized digital and physical claim files, ensuring all documentation, correspondence, and reporting deadlines are current and complete.
• Documentation gathering: Coordinate with property managers, site staff, and legal to collect required claim materials, including incident reports, photographs, repair estimates, police reports, and loss runs.
• Status tracking: Monitor open claims through to resolution, follow up with adjusters and carriers, and maintain a claims summary dashboard reporting status, reserves, and progress to the Analysts.
• Correspondence: Draft and route routine claim correspondence and follow-up communications with carriers, adjusters, and internal stakeholders.

Policy Renewals & Insurance Administration

• Certificate issuance: Request, track, and issue certificates of insurance (COIs) and evidence of property/liability coverage as needed by lenders, investors, and partners.
• Vendor & contractor compliance: Collect, review, and track incoming COIs from vendors, contractors, and tenants to verify required coverage limits and additional-insured status.
• Records compliance: Maintain accurate records in accordance with privacy, confidentiality, and recordkeeping requirements.

General Administrative Support

• High school diploma or equivalent. An associate's degree in business, insurance, risk management, or a related field is preferred.
• Two or more years of administrative, insurance, or claims-support experience, or an equivalent combination of education and experience.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Excellent organizational skills with a high degree of accuracy and attention to detail.