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$15/hr–$19/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, 403(b) With Employer Contribution, Short-term Disability, Paid Time Off
Posted 47d ago
~40 hrs/week
Responsibilities
The Front Office Receptionist is responsible for greeting patients, verifying insurance, and collecting co-payments. They also manage daily cash reconciliation, schedule follow-up appointments, and handle patient inquiries via telephone.
Requirements
A high school diploma or equivalency is required, with preferred experience as a medical receptionist or cashier. Candidates must possess strong customer service skills and the ability to obtain a Fingerprint Clearance Card.
Full job description
Marana Health is seeking a Front Office Receptionist to join our Integrated Care Team at the Marana Main Health Center, located in the heart of Marana, AZ. The Front Office Receptionist will provide services for the front office by greeting and checking in patients, ensuring patient information is correct and collecting appropriate fees. Provide exceptional customer service to all who require services. Marana Health is a Federally Qualified Community Health Center (FQHC), with 11 sites in Tucson and Pima County. Marana Health is building a world-class integrated health care system that is committed to caring for special populations, and focused on improving health outcomes for our patients.
The ideal candidate will have the following education and experience:
High school diploma or equivalency; required.
Experience as a cashier/receptionist in a medical facility or public contact position; preferred.
Bilingual may be required based on location.
Fingerprint Clearance Card through the Arizona Department of Public Safety (or ability to obtain upon hire) may be required based on location
The ideal candidate will also possess the following knowledge, skills, and abilities:
Cash handling knowledge
Provide exceptional customer service to individuals from various cultural backgrounds
Knowledge of basic bookkeeping principles
Ability to handle situational stress in work environment
Ability to multi-task
Computer literate
Excellent customer service, organizational, and communication skills with emphasis on responsiveness, building trust, mutual respect, and courtesy
Duties and Responsibilities:
Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day.
Opens, closes and balances daily batches.
Prepares and submits deposit to the required manager for funds accepted.
Greets and checks in patients in a courteous, friendly and professional manner.
Verifies insurance, address, telephone number and makes necessary changes in the Practice Management System (PMS) registration fields.
Refers patient to appropriate source when questions involve patient account activity such as collection, slow pay, fee-for-service errors, claim processing or refunds to patient.
Determines patient’s co-payment and collects it before services are rendered.
Collects fees per current policy and based on payor agreement by contract, fee-for-service, and private insurance or self-pay. Informs new patients of MHC’s current payment policy.
Collects payments made to outstanding accounts.
Refers patient to Eligibility Enrollment Specialist for Sliding Fee Scale eligibility if identified or if a change in payor source code is identified.
Answers telephone calls and questions regarding patient accounts, services provided by the clinic and other pertinent questions.
Provides patients with information regarding cost of procedures.
Refers new patients to Membership/Enrollment to get information regarding services available through insurance and cost of procedures/services.
Reviews encounter forms for services rendered for completeness and accuracy, computes fees charged for services and informs patient of account activity.
Checks patient out in PMS and schedules appropriate follow-up appointment.
Balances daily charges from encounters to charges entered in the computer.
Provides coverage for other health centers as required.
Participates in in-service/education regarding Quality Improvement or required job-focused education.
Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving patients, clients and/or staff.
Completes Incident Report accurately and follows procedures completely.
Makes daily reminder calls for future services/appointments.
Performs other related duties as assigned.
Benefits:
As an employee of Marana Health, we share in a very strong mission: Dedication to providing Service Excellence in Promoting Health and Well Being. To support this mission in our community, Marana Health believes it must start at home. Therefore, employees have many opportunities to care for our health and wellness with benefits such as:
Medical, Dental, and Vision
403(b) with employer contribution
Short-term disability and other benefits
Paid time off including 11 holidays plus vacation and sick leave accrual
Paid bereavement, jury duty, and community service time
Employee discount for medical services ($500 per year for full-time)
Education reimbursement ($3,000 per year for full-time)
Marana Health is committed to providing equal employment opportunities to all individuals, including those with disabilities and pregnancy-related conditions. If you require a reasonable accommodation to apply for a position or to participate in the interview process under the Americans with Disabilities Act (ADA) or the Pregnant Workers Fairness Act (PWFA), please contact our Human Resources Department at 520-682-4111.
Marana Health will recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, and social and recreational programs will be administered in accordance with the principles of equal employment opportunity.
We provide compassionate, quality, and accessible whole person health care to our community
Industry
Medical Practices
Company size
501-1,000 employees
Founded
1957
Headquarters
Marana, AZ
LinkedIn followers
2,835
Marana Health is Southern Arizona’s longest-serving community health center, providing continuous care since 1957. What began as a mission to serve migratory farm workers in Marana has grown into a network of 11 locations across Pima County, offering integrated medical, dental, behavioral health, recovery, and pharmacy services.
As a Federally Qualified Health Center (FQHC), we are committed to health equity and access for all—regardless of insurance or income. We’ve recently rebranded and launched a new electronic health record system (athenaOne) to support smarter, more connected care.
We’re looking for passionate professionals who want to make a difference in the communities they serve. At Marana Health, you'll find a supportive, mission-driven environment where your work matters—and where we live our values every day:
I CARE – Inspired, Compassionate, Accessible, Reliable, Excellent
Offices: 13395 N. Main Street, Marana, AZ 85653, US · 13395 N. Marana Main Street, Marana, AZ 85653, US · 16701 N. Oracle Road, Suite 135, Tucson, AZ 85739, US · 3690 S. Park Avenue, Suite 805, Tucson, AZ 85713, US · 2055 W. Hospital Drive, Suite 115, Tucson, AZ 85704, US
PediatricsOB-GYNDentalIntegrated HealthcareInternal MedicineFamily PracticeRadiologyMedical SpecialistsBehavioral HealthWomen's Health
Based on 698 listings with disclosed salaries, most administrative jobs in Arizona pay between $50k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Arizona right now?
There are currently 6,758 open administrative positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Arizona?
Companies currently hiring include Banner Health, Arizona Department of Transportation, HonorHealth, Costco Wholesale, ASU Global Academic Initiatives, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Arizona?
Yes — 871 of the 6758 open administrative positions offer remote or hybrid work (300 remote, 571 hybrid).
How do I apply for Administrative jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.