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$80k–$100k/yr
Full-time
bachelor degree
Posted 27d ago
~40 hrs/week
Remote in United States
Responsibilities
Serve as the primary point of contact and trusted advisor for strategic retail customers to maximize their value from the PAR Retail platform. Collaborate with internal product and engineering teams to align platform capabilities with customer business goals and drive engagement.
Requirements
Requires a bachelor's degree or equivalent experience and 3–5 years of experience in account management or customer success. Preference is given to candidates with a background in SaaS or technology and the ability to travel up to 25%.
Full job description
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description:
At PAR Retail, we're helping brands build stronger, smarter relationships with their customers through innovative engagement technology. As an Account Manager, you'll play a critical role in making that happen.
You'll become a trusted advisor to some of our most strategic retail customers—helping them unlock value from the PAR Retail platform, drive customer engagement, and achieve meaningful business outcomes.
You'll serve as the primary point of contact for your accounts, partnering closely with Product, Engineering, Customer Success, Delivery, and Operations teams to ensure customers realize the full potential of their investment.
This role is ideal for someone who enjoys building relationships, solving complex business challenges, and translating technology into measurable results. If you thrive in a fast-paced environment, love collaborating across teams, and are energized by helping customers succeed, we'd love to meet you.
Position Location:
Remote United States
Reports To:
Sr. Manager of Account Management
What We’re Looking For:
Requirements:
Bachelor's degree or equivalent professional experience
3–5 years of experience in account management or customer success
Experience within technology, software, SaaS, or related industries is a plus, but by no means a prerequisite
Interest in customer engagement, customer experience, loyalty, or digital program strategy
Additional Skills:
Build trust quickly and develop authentic, long-lasting customer relationships
Communicate with confidence and clarity across diverse audiences and stakeholder groups
Collaborate effectively across Product, Engineering, Delivery, Customer Success, and Operations teams
Balance attention to detail with the ability to drive progress and prioritize competing demands
Proactively identify risks, obstacles, and opportunities before they impact customer outcomes
Approach challenges with curiosity, resourcefulness, and a solutions-oriented mindset
Enjoy working in a dynamic, fast-moving environment where adaptability is essential
Can effectively facilitate discussions, deliver presentations, and influence decision-making
Thrive in a remote-first environment while maintaining a high degree of accountability
Are comfortable traveling up to 25% as business needs require
Unleash Your Potential: What You'll Do & Own
Become a Strategic Partner to Your Customers
Build trusted advisor relationships with key customer stakeholders
Help customers maximize value from the PAR Retail platform through consultative guidance and strategic recommendations
Champion customer goals internally and ensure alignment across partner teams
Drive Growth and Business Outcomes
Deliver data-driven insights and recommendations that support customer objectives
Translate platform capabilities into practical solutions that solve business challenges
Identify opportunities to strengthen customer engagement programs and enhance performance
Lead Customer Engagement and Communication
Serve as the primary owner of assigned customer relationships
Facilitate recurring customer meetings, strategic planning sessions, and quarterly business reviews
Coordinate communication across internal and external stakeholders to ensure successful execution
Advocate for Customer Needs
Monitor progress against customer initiatives and strategic priorities
Surface customer feedback, market insights, and emerging needs to influence future product enhancements
Act as the voice of the customer while balancing business objectives and platform capabilities
Become a PAR Retail Expert
Develop deep expertise in the PAR Retail platform and customer engagement ecosystem
Partner with Product Marketing, Sales, Customer Success, and Operations teams to stay ahead of new capabilities and industry trends
Educate customers on best practices and innovative ways to achieve greater value from the platform
AI Integration
Leverage AI-powered tools and technologies to uncover customer insights, enhance analysis, streamline reporting, and deliver smarter, more impactful recommendations that drive customer success.
Interview Process:
Interview #1: Video interview with Talent Acquisition Team
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with the Team (via MS Teams)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
PAR Technology is the agentic OS driving better performance for multi-unit restaurant, retail, and commerce brands.
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
New Hartford, NY
LinkedIn followers
103,001
Total funding
$447M
PAR Technology Corporation (NYSE: PAR) is the agentic OS for multi-unit operators, helping restaurant, retail, and high-volume commerce brands drive better performance across every location.
PAR brings together mission-critical software, hardware, data, and intelligence across point of sale, digital ordering, loyalty, payments, and back-office systems to orchestrate decisions and workflows in real time.
Built for complex, multi-unit environments, PAR helps brands improve efficiency, deliver better guest and customer experiences, and turn operational signals into measurable business outcomes.
Offices: 8383 Seneca Turnpike, New Hartford, NY 13413, US · London Road, Centurion House, United Kingdom, England TW18 4AX, GB · Unit 1; 4 Avenue of the Americas, Newington NSW 2127, Sydney, AU · 11545 W Bernardo Ct, Suite #150, San Diego, California 92127, US · 150 King St W, Suite #200, Toronto, Ontario M5H 1J9, CA
BOHFOHRestaurant TechnologyPOSPoint of SaleQSRQSR Technologyand Restaurant ManagementData StorageVirtualization
Based on 6773 listings with disclosed salaries, most sales jobs in New York pay between $66k–$195k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in New York right now?
There are currently 15,265 open sales positions in New York listed on Clera. New openings are added daily as companies post roles.
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Are there remote or hybrid Sales jobs in New York?
Yes — 4039 of the 15265 open sales positions offer remote or hybrid work (1236 remote, 2803 hybrid).
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