Boston, Massachusetts, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Retail Store Management, People Development, Financial Planning, Budgeting, Inventory Control
Braintree, Massachusetts, United States · On-site
Aster Mental Health is currently searching for a suitably qualified Interventional Psychiatry Technician to support our growing clinical needs. Temporary Position immediately available. Our practice is a physician-led, p…
Skills: TMS Administration, Spravato Monitoring, Patient Care Coordination, Prior Authorizations, Vital Signs
Brookline, Massachusetts, United States · On-site
$21/hr–$25/hr
About The RoleThe Resales Specialist is the primary revenue driver of our retail boutique. You are a high-energy closer who thrives on metrics, relationship-building, and the fast-paced nature of a retail environment. Yo…
Skills: Sales Mastery, Clienteling, Relationship Building, Luxury Brand Knowledge, Salesforce
Burlington, Massachusetts, United States · Remote OK
$43k–$107k/yr
About Cedar Gate Technologies Cedar Gate Technologies, an IQVIA business, enables payers, providers, employers, and service administrators to excel at value-based care with a unified technology and services platform deli…
Skills: Client Relationship Management, Healthcare Claims Knowledge, Technical Troubleshooting, Organization, Time Management
Holbrook, Massachusetts, United States · On-site
$16/hr–$22/hr
Apply Today! Are you motivated and an ambitious team player with a passion for customer service and sales? Do you thrive in a fast-paced environment? Looking for a Career with a Future? If so, Stanley Steemer is the plac…
Skills: Customer Service, Sales, Floor Cleaning, Stain Removal, Hand Tools
Haverhill, Massachusetts, United States · On-site
Overview PURPOSE STATEMENT: Perform general clerical duties in accordance with the office procedures of the facility. Responsibilities ESSENTIAL FUNCTIONS: Responsible for handling front office receptionand general admin…
Skills: Front Office Reception, Administrative Support, Visitor Management, Inventory Tracking, Telephone Etiquette
Huntington, Massachusetts, United States · On-site
$18/hr–$31/hr
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally…
Skills: Retail Operations, Cash Reconciliation, Coaching, Mentoring, Customer Service
Marlborough, Massachusetts, United States · Hybrid
$24/hr–$26/hr
Job DetailsLevel: ExperiencedJob Location: Headquarters - Marlborough, MA 01752Position Type: Full TimeSalary Range: $26.00 - $34.00 HourlyJob Category: Admin - Clerical Title: Loan Servicing Specialist III FLSA Status: …
Skills: Loan Servicing, Escrow Administration, Investor Reporting, Commercial Lending, Collections
Plymouth, Massachusetts, United States · On-site
Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looki…
Skills: Patient care, Disease state management, Medication therapy optimization, Pharmacy operations, Team supervision
Needham, Massachusetts, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
Brookline, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Dedham, Massachusetts, United States · On-site
$53k–$80k/yr
Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers expe…
Skills: Leadership, Retail Operations, Team Management, Sales Coaching, Customer Experience
Wareham, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Littleton, Colorado, United States · Hybrid
$47k–$78k/yr
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring …
Skills: Property And Casualty Underwriting, Underwriting Analysis, Risk Assessment, Time Management, Analytical Skills
Franklin, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Communication Skills, Mathematical Reasoning, Problem Resolution, Attention to Detail
Southampton, Massachusetts, United States · On-site
Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Exp…
Skills: Retail Management, Customer Service, Merchandising, Supervisory Skills, Cash Handling
Wrentham, Massachusetts, United States · On-site
Job Location: Wrentham Village Premium Outlets PRIMARY PURPOSE: The Marketing Administrator works closely with the Director of Marketing/Business Development, Office Administrator, and the Mall Manager in the development…
Skills: Marketing Coordination, Social Media Management, Administrative Support, Event Planning, Customer Service
Wrentham, Massachusetts, United States · On-site
$16/hr–$24/hr
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the ev…
Skills: Floor Supervision, KPI Analysis, Client Relationship Management, Team Coaching, Operational Excellence
Great Barrington, Massachusetts, United States · On-site
$12/hr–$19/hr
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Customer Service, Retail Sales, Animal Care, Communication, Interpersonal Skills
Tyngsborough, Massachusetts, United States · On-site
$23/hr–$32/hr
POSITION SUMMARY: A Driver- CDL (B) is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers. In addition, a Driver – CDL (B) is responsibl…
Skills: CDL Class B, Air Brakes Endorsement, Vehicle Inspection, Route Navigation, Waste Collection
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The Senior Store Manager oversees store operations, including sales, payroll, and inventory, while driving business growth and talent development across the district. They are responsible for ensuring high-level customer service and mentoring other Store Managers to improve overall district efficiency.
Candidates must have a minimum of 6 years of retail store management experience and a valid driver's license. A bachelor's degree or equivalent experience is preferred.
At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
The Senior Store Manager manages a store within the district, and has additional responsibilities throughout the district. The Senior Store Manager is responsible for coordinating plans and actions in the areas of people development, sales, payroll, inventory and budgets with their District Manager. The Senior Store Manager utilizes and coordinates all services provided by UGG and makes them consistent with the short and long-term interests of the Company. This position ensures that the store provides the highest level of customer service possible. Major parts of the job on a day-to-day basis include managing staff, finding new ways to improve sales, and meeting customer demand. In addition, the Senior Store Manager has responsibilities above and beyond the role of a Store Manager; including; driving various key businesses, building new business classifications, and developing talent throughout the district.
Supports DM in identifying and interviewing potential management candidates, conducts appraisals and performance management.
Supports DM in building bench strength within the District, hires teams who pursue passions that relate to the Company's products and philosophy.
Supports DM in by mentoring and providing support to Store Managers within the District.
Manages and motivates store teams to increase sales and improve efficiencies.
Delegate workload effectively to develop managers, as well as to meet business needs.
Supports Store and District in ensuring all employees are demonstrating the meaning and importance of customer service as outlined in Be the Brand customer Service program by observation, feedback and ensuring the store is maintaining a positive customer experience and engaging to build a customer relationship.
Promote and monitor quality of service among staff through training and by acting as a positive role model.
Promotes a positive work environment by recognizing outstanding performance and maintaining a respectful work place.
Be personally available to all customers to communicate and identify their needs and address their questions or concerns.
Inspire employees so that each person contributes to the productivity of the store.
Fosters open communication between stores and corporate business partners and departments.
Writes performance evaluations and goal assessments for the Associate Manager, Assistant Store Manager and Keyholders. Ensures all store associates are given reviews on schedule and documentation is received by the HR Department.
Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing.
Supports DM by conducting self-audits with attention to the key controls involving receiving and cash handling.
Drives improvements as needed.
Manage stock levels and make key decisions about stock control.
Supports DM, in maintaining training standards to ensure both product and systems expertise that will improve store operations and allow for better customer service.
Follow and maintain merchandising standards that reflect the image of UGG as described in the Visual Standards Binder.
Men's Store and new initiatives
Supports District Manager in managing the budgeting and financial planning of stores while achieving results in own store.
Ensure that goals will be met through appropriate planning and organization of staff, inventory, and expenses for short and long term success.
Make staff aware of sales goals.
Monitor the Loss Prevention program to protect the Company's inventory and assets and minimize annual shrink.
Maintains acceptable inventory shrinkage measured as a percentage of sales.
Take necessary action to lower expenses if sales goals are not being met.
Bachelor’s Degree Preferred or Equivalent Experience Required
6 years minimum of retail store management experience required
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
Manual dexterity required.
As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Deckers Brands is a global organization that has been developing and nurturing brands into global icons since 1973. We design, market, and distribute footwear, apparel, and accessories developed for both everyday casual lifestyle uses and high-performance activities. Our portfolio of brands includes UGG®, HOKA®, and Teva®. We believe that when we come together, we have the powerful opportunity to shape our culture and daily experiences, prioritize holistic wellbeing, and drive continued business success. Together, Every Step is a promise kept at Deckers that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. It is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Offices: 250 Coromar Drive, Goleta, CA 93117, US · 130 Shaftesbury Avenue, London, England W1D 5AR, GB
Based on 2634 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,966 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1363 of the 16966 open customer service & support positions offer remote or hybrid work (480 remote, 883 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
