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Customer Service & Support Jobs in Danvers, MA (Now Hiring) — 147 open

DICK'S Sporting Goods logoDICK'S Sporting Goods

Assistant Store Manager

Danvers, Massachusetts, United States · On-site

$66k–$92k/yr

Mid level$3.5B raised

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…

Skills: Retail Management, Team Leadership, Performance Management, Merchandising, Staff Scheduling

Domino's logoDomino's

Delivery Expert(03081) - 85 Maple St.

Danvers, Massachusetts, United States · On-site

Entry level$1.3B raised

Job Description ABOUT THE JOB *Uphold Domino's standards of grooming, uniform, and appearance. *Collect cash and credit card payments. *Promote pizza products and specials. *Receive cross-training for preparing products …

Skills: Customer Service, Cash Handling, Driving, Order Entry, Teamwork

Domino's logoDomino's

Customer Service Rep(03081) - 85 Maple St.

Danvers, Massachusetts, United States · On-site

Entry level$1.3B raised

Job Description ABOUT THE JOB *Uphold Domino's standards of grooming, uniform, and appearance. *Collect cash and credit card payments. *Promote pizza products and specials. *Receive cross-training for preparing products …

Skills: Customer Service, Cash Handling, Order Entry, Product Preparation, Communication

ACV Auctions logoACV Auctions

Vehicle Conditioin Inspector

Danvers, Massachusetts, United States · On-site

Entry level$351M raised

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development o…

Skills: Vehicle Inspection, Automobile Repair Knowledge, Customer Service, Condition Reporting, Damage Assessment

Asbury Automotive Group logoAsbury Automotive Group

Automotive Damage Appraiser (Body Shop Estimator) - Danvers Collision Center

Danvers, Massachusetts, United States · On-site

$70k–$150k/yr

Mid level

About Asbury Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership …

Skills: Automotive Damage Appraisal, Cost Estimation, Vehicle Inspection, Insurance Claim Processing, Customer Relationship Management

Asbury Automotive Group logoAsbury Automotive Group

Automotive Service Advisor - CDJR Danvers

Danvers, Massachusetts, United States · On-site

$80k–$110k/yr

Mid level

About Asbury Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership …

Skills: Customer Service, Sales, Automotive Maintenance, Rapport Building, Estimate Generation

Ross Stores, Inc. logoRoss Stores, Inc.

Assistant Store Manager

Danvers, Massachusetts, United States · On-site

$21/hr–$33/hr

Mid level

GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of…

Skills: Store Management, Supervision, Payroll Administration, Recruiting, Expense Control

Ross Stores, Inc. logoRoss Stores, Inc.

Store Manager

Danvers, Massachusetts, United States · On-site

$72k–$112k/yr

Senior

GENERAL PURPOSE: Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leader…

Skills: Store Management, Retail Operations, Staff Training and Development, Payroll Administration, Expense Control

Ross Stores, Inc. logoRoss Stores, Inc.

Store Manager

Danvers, Massachusetts, United States · On-site

$72k–$112k/yr

Senior

GENERAL PURPOSE: Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leader…

Skills: Store Management, Retail Operations, Staff Training, Performance Management, Payroll Administration

Lowe's Companies, Inc. logoLowe's Companies, Inc.

Warehouse Part Time Overnight

Danvers, Massachusetts, United States · On-site

$17/hr–$18/hr

Entry level$22B raised

Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…

Skills: Freight Receiving, Stocking, Inventory Management, Forklift Operation, Pallet Jack Operation

Ross Stores, Inc. logoRoss Stores, Inc.

Assistant Store Manager

Danvers, Massachusetts, United States · On-site

$21/hr–$33/hr

Mid level

GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of…

Skills: Store Management, Retail Operations, Staff Supervision, Payroll Administration, Expense Control

Nouria logoNouria

Retail Operations Team Member

Danvers, Massachusetts, United States · On-site

Entry level

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, whic…

Skills: Customer Service, Cash Handling, Inventory Management, Safety Compliance, Verbal Communication

Lowe's Companies, Inc. logoLowe's Companies, Inc.

Asset Protection & Safety Mgr

Danvers, Massachusetts, United States · On-site

$27/hr–$30/hr

Mid level$22B raised

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection & Safety Manager, this means…

Skills: Asset Protection, Safety Management, Loss Prevention, Inventory Control, Retail Investigations

DICK'S Sporting Goods logoDICK'S Sporting Goods

Specialist - Footwear Operations

Danvers, Massachusetts, United States · On-site

$18/hr–$26/hr

Mid level$3.5B raised

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…

Skills: Footwear Expertise, Customer Engagement, Sales Driving, Product Knowledge, Merchandising

St Johns Preparatory School logoSt Johns Preparatory School

Systems Administrator- Enterprise Applications & Endpoint Management

Danvers, Massachusetts, United States · On-site

Mid level

Description About St. John’s Prep St. John’s Prep is an inclusive, Catholic, Xaverian Brothers Sponsored School for young men in grades 6 through 12. Founded on the Xaverian values of compassion, humility, simplicity, tr…

Skills: Enterprise Application Administration, Endpoint Management, Jamf Pro, Blackbaud, Canvas LMS

Nordstrom logoNordstrom

Assistant Manager - Apparel - Liberty Tree Rack

Danvers, Massachusetts, United States · On-site

$19/hr–$30/hr

Mid level$969M raised

Job Description The ideal Assistant Sales Department Manager is skilled at using directive selling, sets and achieves sales goals and is committed to providing an exceptional customer experience. A day in the life… Recru…

Skills: Directive Selling, Sales Goal Achievement, Team Leadership, Recruiting, Employee Training

International Cars, Ltd. logoInternational Cars, Ltd.

Automotive Service Advisor- Honda North- ICL Autos

Danvers, Massachusetts, United States · On-site

$65k–$110k

Mid level

Honda North, An International Cars, Ltd., Inc. Company, is seeking a Full Time experienced Service Advisor to strengthen our talented team! Ideal candidates must be strong multi-taskers who enjoy working with the public …

Skills: Multi-tasking, Customer Service, Appointment Scheduling, Warranty Processing, Cost Estimation

The TJX Companies, Inc. logoThe TJX Companies, Inc.

Retail Department Supervisor

Danvers, Massachusetts, United States · On-site

$17/hr–$17/hr

Mid level

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…

Skills: Merchandising, Team Leadership, Customer Service, Inventory Management, Staff Training

Nouria logoNouria

Retail Operations Team Member

Danvers, Massachusetts, United States · On-site

Entry level

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, whic…

Skills: Customer Service, Cash Handling, Inventory Management, Safety Compliance, Communication

Nordstrom logoNordstrom

Cashier- Liberty Tree Rack

Danvers, Massachusetts, United States · On-site

$18/hr–$18/hr

Entry level$969M raised

Job Description The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they'r…

Skills: Customer Service, Cash Handling, Interpersonal Skills, Communication, Organization

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Showing 1–20 of 147

DICK'S Sporting Goods logo

Assistant Store Manager

DICK'S Sporting Goods

Danvers, Massachusetts, United States • On-site

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Mid level

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  • $66k–$92k/yr
  • Full-time
  • high school
  • Incentive, Equity, Paid leave
  • Posted 18h ago
  • ~40 hrs/week

Responsibilities

Lead sales and athlete engagement within Footwear and Apparel by coaching teams to deliver expert service and product knowledge. Manage store operations, including staffing, payroll, merchandising standards, and the development of supervisors.

Requirements

Requires a high school diploma or equivalent and 1-3 years of retail management or customer-focused experience. Candidates must be able to lead teams, execute training initiatives, and maintain operational safety standards.

Full job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible.

Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.

As an Assistant Store Manager – Sales (Footwear & Apparel), you will lead sales and athlete engagement within Footwear and Apparel by coaching teams to deliver expert service and product knowledge. You will drive performance through strong leadership and a focus on helping athletes find the right products for performance and everyday needs. Grow your impact through leadership, teamwork, and a shared passion for sport.

Job Duties & Responsibilities

  • Collaborates with the Store Manager to contribute to developing and executing full-year business growth plans, including forecasting and planning 90+ days out. Ensures operational strategies support long-term success and work to identify opportunities in the store and validate key programs/processes (e.g., BOPIS, ship-from-store, etc.)
  • Directly manages a team of Captains (Supervisors) and indirectly manages broader store team through influence, coaching, and development. Equips leaders to lead others effectively and fosters a high-performing, inclusive team environment. Accountable for performance management, including development, annual reviews, and promotional recommendations for the Captain (Supervisor) team, and for holding all teammates accountable for compliance with policies and procedures, including disciplinary and termination recommendations.
  • Upholds company merchandising and presentation standards by ensuring compliant execution of established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promotes, drives, and leads company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Acts as a role model for service, selling, and leadership behaviors that elevate the athlete experience. Models outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
  • Demonstrates the ability to lead, execute and validate key training initiatives (including cross-training leaders of others). Accountable for ensuring all teammates are trained/equipped to deliver elevated athlete experiences; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates.
  • Partners with Store Manager on long-range management of the store workforce and approves Captain (Supervisor) staffing plans. Oversees payroll and staff scheduling to align with budget goals and adapt to athlete traffic and sales trends, ensuring workforce flexibility and schedule effectiveness.
  • Hires and builds strong teams by partnering closely with the Store Manager and Captain (Supervisor) team to create targeted hiring strategies to actively source, recruit, and interview potential teammates. Owns hiring decisions for the Captain (Supervisor) population and is accountable for hiring and termination decisions for the hourly population, based on Captain (Supervisor) recommendations. Coaches Captain (Supervisors) on effective interviewing, hiring, and team-building practices.
  • Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies. Ensures store safety, standards, and operational procedures are upheld. Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. Hold teammates who fail to meet or comply with expectations accountable.

QUALIFICATIONS:

  • High School Diploma or Equivalent
  • 1-3 years of experience
  • 1-3 of retail management experience (or customer-focused experience) required

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be on during all virtual interviews.

  • AI tools are not permitted to be used by the candidate during any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $66,000.00 - $92,400.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Related keywords

RetailFootwearApparelBOPISShip-from-storeCustomer LoyaltyLoss PreventionPerformance ManagementStaffing PlansMerchandising StandardsAthlete ExperienceRetail OperationsLeadershipCoaching

About DICK'S Sporting Goods

LinkedInVisit site

YOU LIVE AND BREATHE SPORTS. SO DO WE.

Industry
Retail
Company size
10,001+ employees
Founded
1948
Headquarters
Coraopolis, PA
LinkedIn followers
332,440
Total funding
$3.5B

YOU LIVE AND BREATHE SPORTS. SO DO WE. In work and in life. On the field, the court or the ice. Nothing wins like a commitment to excellence; to your team and your goals. At DICK’S Sporting Goods, it’s this kind of thinking that inspires our mission. Our culture is the result of people who give their all and always have their head in the game. People who are Passionate, Committed, Skilled and Driven to help athletes – and one another – achieve their personal best. That includes sharing our success to fund local teams, coaches and mentors. Sports can shape who we are and who we’re becoming. They can build character, transform communities and change lives. Our recognition of the power of sports creates a sense of purpose that empowers us to perform at the highest level for the athletes and communities we serve. If you love sports as much as we do, join us now. Opportunities exist at our 800+ Retail Stores, 5 Distribution Centers, and Corporate/Customer Support Center in Pittsburgh. Apply online at: DicksSportingGoods.jobs Headquartered in Pittsburgh, DICK'S also owns and operates Golf Galaxy and House of Sport stores, as well as GameChanger, a youth sports mobile app for scheduling, communications, live scorekeeping and video streaming. DICK'S offers its products through a dynamic eCommerce platform that is integrated with its store network and provides athletes with the convenience and expertise of a 24-hour storefront. To learn more about DICK'S visit our: Investor Relations Page: investors.dicks.com Check Out Our Sideline Report: investors.dicks.com/news/sideline-report Search & Apply for Jobs: dicks.com/jobs

Offices: 345 Court Street, Coraopolis, PA 15108, US · 1314 Conklin Rd, Conklin, New York 13748, US · 159 Painter Rd, Smithton, Pennsylvania 15479, US · 655 S. Perry Rd, Plainfield, IIN 46168, US · 4651 North Cotton Lane, Goodyear, AZ 85395, US

RetailMerchandisingTechnologyProduct DevelopmentAthleticsSportsand eCommerceConsumer GoodsSportsE-Commerce
View all jobs at DICK'S Sporting Goods

Frequently asked questions

How many Customer Service & Support jobs are open in Danvers, MA right now?

There are currently 147 open customer service & support positions in Danvers, MA listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Danvers, MA?

Companies currently hiring include Asbury Automotive Group, Lowe's Companies, Inc., BJ's Wholesale Club, CVS Health, Domino's, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Danvers, MA?

Yes — 2 of the 147 open customer service & support positions offer remote or hybrid work (1 remote, 1 hybrid).

How do I apply for Customer Service & Support jobs in Danvers, MA?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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