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Senior+
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$20/hr–$25/hr
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Operations Support Specialist - Hybrid (Danvers, MA)
Danvers, Massachusetts, United States · Hybrid
$50k–$75k/yr
Mid level$7M raised
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$66k–$92k/yr
Full-time
high school
Incentive, Equity, Paid leave
Posted 18h ago
~40 hrs/week
Responsibilities
Lead sales and athlete engagement within Footwear and Apparel by coaching teams to deliver expert service and product knowledge. Manage store operations, including staffing, payroll, merchandising standards, and the development of supervisors.
Requirements
Requires a high school diploma or equivalent and 1-3 years of retail management or customer-focused experience. Candidates must be able to lead teams, execute training initiatives, and maintain operational safety standards.
Full job description
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible.
Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.
As an Assistant Store Manager – Sales (Footwear & Apparel), you will lead sales and athlete engagement within Footwear and Apparel by coaching teams to deliver expert service and product knowledge. You will drive performance through strong leadership and a focus on helping athletes find the right products for performance and everyday needs. Grow your impact through leadership, teamwork, and a shared passion for sport.
Job Duties & Responsibilities
Collaborates with the Store Manager to contribute to developing and executing full-year business growth plans, including forecasting and planning 90+ days out. Ensures operational strategies support long-term success and work to identify opportunities in the store and validate key programs/processes (e.g., BOPIS, ship-from-store, etc.)
Directly manages a team of Captains (Supervisors) and indirectly manages broader store team through influence, coaching, and development. Equips leaders to lead others effectively and fosters a high-performing, inclusive team environment. Accountable for performance management, including development, annual reviews, and promotional recommendations for the Captain (Supervisor) team, and for holding all teammates accountable for compliance with policies and procedures, including disciplinary and termination recommendations.
Upholds company merchandising and presentation standards by ensuring compliant execution of established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promotes, drives, and leads company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Acts as a role model for service, selling, and leadership behaviors that elevate the athlete experience. Models outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
Demonstrates the ability to lead, execute and validate key training initiatives (including cross-training leaders of others). Accountable for ensuring all teammates are trained/equipped to deliver elevated athlete experiences; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates.
Partners with Store Manager on long-range management of the store workforce and approves Captain (Supervisor) staffing plans. Oversees payroll and staff scheduling to align with budget goals and adapt to athlete traffic and sales trends, ensuring workforce flexibility and schedule effectiveness.
Hires and builds strong teams by partnering closely with the Store Manager and Captain (Supervisor) team to create targeted hiring strategies to actively source, recruit, and interview potential teammates. Owns hiring decisions for the Captain (Supervisor) population and is accountable for hiring and termination decisions for the hourly population, based on Captain (Supervisor) recommendations. Coaches Captain (Supervisors) on effective interviewing, hiring, and team-building practices.
Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies. Ensures store safety, standards, and operational procedures are upheld. Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. Hold teammates who fail to meet or comply with expectations accountable.
QUALIFICATIONS:
High School Diploma or Equivalent
1-3 years of experience
1-3 of retail management experience (or customer-focused experience) required
VIRTUAL REQUIREMENTS:
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidateduring any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!
Targeted Pay Range: $66,000.00 - $92,400.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
YOU LIVE AND BREATHE SPORTS. SO DO WE.
In work and in life. On the field, the court or the ice. Nothing wins like a commitment to excellence; to your team and your goals. At DICK’S Sporting Goods, it’s this kind of thinking that inspires our mission.
Our culture is the result of people who give their all and always have their head in the game. People who are Passionate, Committed, Skilled and Driven to help athletes – and one another – achieve their personal best. That includes sharing our success to fund local teams, coaches and mentors.
Sports can shape who we are and who we’re becoming. They can build character, transform communities and change lives. Our recognition of the power of sports creates a sense of purpose that empowers us to perform at the highest level for the athletes and communities we serve.
If you love sports as much as we do, join us now. Opportunities exist at our 800+ Retail Stores, 5 Distribution Centers, and Corporate/Customer Support Center in Pittsburgh. Apply online at: DicksSportingGoods.jobs
Headquartered in Pittsburgh, DICK'S also owns and operates Golf Galaxy and House of Sport stores, as well as GameChanger, a youth sports mobile app for scheduling, communications, live scorekeeping and video streaming. DICK'S offers its products through a dynamic eCommerce platform that is integrated with its store network and provides athletes with the convenience and expertise of a 24-hour storefront.
To learn more about DICK'S visit our:
Investor Relations Page: investors.dicks.com
Check Out Our Sideline Report: investors.dicks.com/news/sideline-report
Search & Apply for Jobs: dicks.com/jobs
Offices: 345 Court Street, Coraopolis, PA 15108, US · 1314 Conklin Rd, Conklin, New York 13748, US · 159 Painter Rd, Smithton, Pennsylvania 15479, US · 655 S. Perry Rd, Plainfield, IIN 46168, US · 4651 North Cotton Lane, Goodyear, AZ 85395, US
How much do Management & Leadership jobs in Danvers, MA pay?
Based on 70 listings with disclosed salaries, most management & leadership jobs in Danvers, MA pay between $34k–$160k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Danvers, MA right now?
There are currently 97 open management & leadership positions in Danvers, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Danvers, MA?
Companies currently hiring include Johnson & Johnson Innovative Medicine, Johnson & Johnson MedTech, Eliot Community Human Services, Ross Stores, Inc., Samsung Healthcare USA, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Danvers, MA?
Yes — 21 of the 97 open management & leadership positions offer remote or hybrid work (4 remote, 17 hybrid).
How do I apply for Management & Leadership jobs in Danvers, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.