Boston, Massachusetts, United States · On-site
$20/hr–$21/hr
Join Our Team as a Guest Service Supervisor at HI USA Boston Hostel! Love meeting travelers from around the world and creating unforgettable guest experiences? Hostelling International USA is looking for a Guest Services…
Skills: Leadership, Customer Service, Cash Handling, Conflict Resolution, Problem Solving
Boston, Massachusetts, United States · Remote OK
$65k–$70k/yr
The Role: The Customer Success Manager plays an exciting and crucial role in establishing, nurturing, and maintaining customer relationships with a focus on product adoption, satisfaction, retention, and expansion. This …
Skills: Customer Success Management, Account Management, Relationship Building, Data Hygiene, Communication
Boston, Massachusetts, United States · Hybrid
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patient Scheduling, Insurance Verification, Medical Terminology, Customer Service, Epic Software
Boston, Massachusetts, United States · On-site
$28/hr–$32/hr
Job ID: 292237 Store Name/Number: MA-Prudential Center (0356) Address:800 Bolyston Street, Boston, MA 02199, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regular Yo…
Skills: Leadership, Team Coaching, Client Service, Sales Management, Inventory Management
Boston, Massachusetts, United States · On-site
$15/hr–$24/hr
Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats,…
Skills: Customer Service, Food Preparation, Meat and Cheese Slicing, Cashiering, Food Safety
Boston, Massachusetts, United States · Remote Solely
Position: Travel Customer Representative Company Overview: True Adventure Travel is a leading travel company that specializes in creating unique and unforgettable experiences for our clients. We are committed to providin…
Skills: Customer Service, Travel Planning, Itinerary Creation, Booking Management, Interpersonal Communication
Boston, Massachusetts, United States · On-site
$65k–$80k/yr
InterPark Holdings Inc. is North America's premier owner, operator and developer of parking facilities. Our ownership perspective and operating expertise result in a superior parking experience for our customers at both …
Skills: Operations Management, Budgeting, P&L Management, Staff Training, Customer Service
Boston, Massachusetts, United States · On-site
Job Description About the Job Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…
Skills: Driving, Navigation, Map Reading, Time Management
Boston, Massachusetts, United States · On-site
Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…
Skills: Driving, Time Management, Customer Service, Navigation
Boston, Massachusetts, United States · On-site
$72k–$100k/yr
Work Flexibility: Field-based Associate Sales Representative (Joint Replacement) As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills. You support the marketing a…
Skills: B2B Sales, Product Evaluations, Business Development, Customer Service, Time Management
Boston, Massachusetts, United States · On-site
$28/hr–$32/hr
Job ID: 292237 Store Name/Number: MA-Prudential Center (0356) Address:800 Bolyston Street, Boston, MA 02199, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regular Yo…
Skills: Leadership, Coaching, Client Service, Sales, Team Development
Boston, Massachusetts, United States · On-site
Major Food Group seeks experienced and qualified Captains to join our team at Contessa Boston! Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-i…
Skills: Fine Dining Service, Wine Knowledge, Guest Relations, Team Leadership, POS Systems
Boston, Massachusetts, United States · On-site
Compensation Range $15.75 - $18.50 / Hour Overview Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the wa…
Skills: Guest Relations, Waitlist Management, Reservation Management, Communication, Interpersonal Skills
Boston, Massachusetts, United States · On-site
$23/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Retail Management, Customer Service, Team Building, Coaching, Organizational Skills
Boston, Massachusetts, United States · On-site
$23/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Retail Management, Customer Service, Supervision, Teambuilding, Coaching
Boston, Massachusetts, United States · On-site
Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world?! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible…
Skills: Customer Service, People Skills, Personality, Time Management
Boston, Massachusetts, United States · On-site
Job Description Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it becasue we can. Wh…
Skills: Driving, Navigation, Customer Service, Map Reading, Time Management
Boston, Massachusetts, United States · On-site
Job Description About the Job You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible …
Skills: Customer Service, People Skills, Personality, Time Management
Boston, Massachusetts, United States · On-site
Job Description About the Job You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage…
Skills: Cost Control, Inventory Control, Cash Control, Customer Relations, Staffing
Boston, Massachusetts, United States · On-site
Job Description You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant.…
Skills: Cost Control, Inventory Management, Cash Control, Customer Relations, Staffing
Boston, Massachusetts, United States • On-site
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Oversee daily front desk operations and supervise the Guest Services team to ensure a welcoming environment for international travelers. Manage administrative tasks including cash reconciliation, bank deposits, and reservation processing while supporting general hostel operations.
Requires at least 2 years of experience in customer service, hospitality, or a supervisory role. Candidates should possess strong leadership skills and the flexibility to work evenings, weekends, and holidays.
Join Our Team as a Guest Service Supervisor at HI USA Boston Hostel!
Love meeting travelers from around the world and creating unforgettable guest experiences? Hostelling International USA is looking for a Guest Services Supervisor to join our energetic team at the Boston hostel! In this leadership role, you'll oversee daily front desk operations, support and coach the Guest Services team, and help ensure our hostel runs smoothly every day.
We're looking for a proactive, customer-focused leader who enjoys solving problems, taking initiative, and creating a welcoming environment for guests from around the world. If you're ready to grow your hospitality career in a vibrant, international setting, we'd love to hear from you!
Position Details:
Pay: $21.00–$21.85 per hour, DOE
Type: Full time, benefits eligible
Benefits: Medical, dental, vision, disability, vacation, sick leave, commuter benefits, Health Reimbursement Arrangement (HRA), Flexible Spending Accounts (FSA), 403b with company match, and more (New Hire waiting periods apply).
Perks:
Responsibilities:
Skills/Qualifications:
Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We Make a Difference!
At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities.
If you're passionate about hospitality and creating memorable experiences, apply today to join our team!
Want to see what a day in the life at HI USA looks like? Follow us on TikTok!
We speak different languages, but we're all in this together. Hostels were designed to lower the barriers to travel, because we believe travel fosters a deeper understanding of people, places, and the world around. It's our mission to promote a community of global citizens who have the wisdom and humanity to make the world a better place, and that's what makes hostels the first choice for experienced travelers. In hostels, you're more likely to meet someone from the other side of the world than someone from your hometown. Our shared kitchens, dining rooms and lounges ensure plenty of opportunities to connect with other travelers, and with hostel events and programs ranging from casual outings to rich cultural activities we help you get to know the destination as we do, beyond what you’ll find in guidebooks. The best part is you don't have to travel far or study abroad to experience hostels for yourself. Our affordable hostels are located in converted mansions, reinvented lighthouses and historic buildings reclaimed in the spirit of discovery and community all across the country. Hostelling International USA is a 501(c)(3) nonprofit membership organization founded in 1934 to promote international understanding of the world and its people through hostelling. HI USA, in cooperation with other national associations worldwide, belongs to Hostelling International. This global network offers thousands of hostels in nearly 80 countries.
Offices: 8455 Colesville Rd, Suite 1225, Silver Spring, Maryland 20910, US
There are currently 2,683 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mass General Brigham, CVS Health, VPNE, Domino's, Anna Jaques Hospital, among others. Browse the listings above to see every active employer.
Yes — 490 of the 2683 open customer service & support positions offer remote or hybrid work (137 remote, 353 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
