Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment ve…
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Golf Attendants provide exceptional guest service by managing golf simulators, facilitating gameplay, and ensuring a high-quality entertainment experience. They are also responsible for serving food and beverages, maintaining equipment, and driving sales through product knowledge and engagement.
Requirements
Candidates should possess an upbeat, positive attitude and the ability to work in a fast-paced team environment. Physical requirements include the ability to stand for long periods and lift up to 50 lbs, with no specific prior experience required.
Full job description
Description
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
We are seeking morning/afternoon Guest services specialists (we call that a “Golf Attendant”). Golf Attendants are dedicated to delivering exceptional service and genuine hospitality. Golf Attendants are people-oriented, get to know Guests on a first-name basis, and are able to develop a proficiency at using our equipment, including our golf simulators. Golf Attendants report directly to the GM of Performance.
Responsibilities include, but are not limited to, the following:
Deliver exceptional service to guests, ensuring a fun and enjoyable experience
Take pride in ensuring guests' enjoyment by actively checking in with guests at the bar and in assigned simulators during their visit to ensure satisfaction and promptly address any concerns
Develop comprehensive knowledge of the golf simulators to guide guests in selecting appropriate gameplay, explain data outputs, and enhance their overall experience
Assist in organizing golf bag storage, managing golf equipment, and performing basic simulator maintenance and troubleshooting
Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, and memberships. Use this expertise to confidently sell and cross-sell across various offerings.
Provide informative, engaging tours of the facility.
Follow all Five Iron standards for guest engagement, including a first drink prompt, upselling, suggestive selling, and adhering to service scripts.
Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items and alcohol offerings, make recommendations, and use upselling techniques
Use point-of-sale terminals to enter orders and process payments accurately
Serve food and beverages in a timely and courteous manner
Ensure golf simulators, and surrounding areas are clean and guest-ready
Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
Verify guests' legal drinking age
Required Qualifications:
Golf, server, and/or hospitality experience encouraged but NOT required.
Upbeat energy and enthusiasm.
Positive attitude.
Ability to work in a fast-paced environment and work with a team.
Ability to stand, walk, and bend for long periods of time.
Ability to lift up to 50 lbs.
Ability to obtain proper licensing and certifications for the location.
Proficient verbal and written communication skills.
Benefits (applies to full-time employees):
Health, Dental, and Vision insurance
Short-Term Disability
Accident and Critical Illness Insurance
401(k) *
Meals while working are included for free
Job Type: Non-Exempt, Part-Time Hourly
Pay: $16.50 + tips
Hours: vary by week; emphasis on mornings and afternoons
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
An urban indoor golf experience using technology and unique design to make golf accessible, fun, and inclusive.
Industry
Entertainment Providers
Company size
1,001-5,000 employees
Founded
2017
Headquarters
New York, New York
LinkedIn followers
15,491
Total funding
$144M
Our story begins in early 2015 with Mike Doyle teaching simulator lessons in the back of a men’s clothing store in midtown Manhattan. As the demand for Mike’s lessons grew, Mike and student Jared Solomon started dreaming about an indoor facility where Mike could teach more lessons and golfers could work to improve their game — all while flipping standard golf culture on its head and appealing to everyone.
With Mike and Jared clueless as to how to actually execute their grand idea, the final two co-founders, summer camp friends Nora Dunnan and Katherine Solomon (also Jared’s wife) entered the scene. With Nora operating the ship and Katherine navigating through some early legal storms, Five Iron Golf was launched and open for business in mid-2017.
Five Iron has quickly re-shaped urban golf culture and has expanded from Manhattan to Chicago, Baltimore, and Philadelphia, growing from Mike’s original lesson crew to a re-imagined, high-tech, inclusive urban golf experience for golfers and non-golfers alike. Five Iron is for everyone.
For the serious golfer, Five Iron hosts best-in-class simulators, Trackman lesson studios, access to teaching professionals, practice time, leagues, club storage, showers, top-of-the-line clubs that are free to use during your booking, and in-house club fitting services.
For the less-than-serious golfer (and let’s be honest, most of the serious golfers too), Five Iron’s locations offer flexible event spaces, full bar service, fantastic food menus, games like ping pong, shuffleboard, pool, widescreen TVs, regular women’s events, a junior program, and much more.
Offices: 883 Avenue of the Americas, Floor 3, New York, New York 10001, US · 138 5th Ave, 4th Floor, New York, NY 10011, US · 22 Stone Street, New York, New York 10004, US · 2116 Chestnut St, Philadelphia, Pennsylvania 19103, US · 609 N Dearborn St, Chicago, Illinois 60654, US
golfentertainmentfood & beverageeventsand golf instructionSportsGolfSports & RecreationArts, entertainment and recreation
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