Boston, Massachusetts, United States · On-site
$20/hr–$24/hr
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not limited to: front end customer service, patient registration, insur…
Skills: Customer service, Patient registration, Insurance verification, Appointment scheduling, Administrative duties
Boston, Massachusetts, United States · On-site
$20/hr–$27/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by answering, screening and processing a high volume of incoming cal…
Skills: Call center, Customer service, Medical terminology, Scheduling, Triage
Boston, Massachusetts, United States · Hybrid
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patient Scheduling, Insurance Verification, Medical Terminology, Customer Service, Epic Software
Boston, Massachusetts, United States · On-site
$28/hr–$32/hr
Job ID: 292237 Store Name/Number: MA-Prudential Center (0356) Address:800 Bolyston Street, Boston, MA 02199, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regular Yo…
Skills: Leadership, Team Coaching, Client Service, Sales Management, Inventory Management
Boston, Massachusetts, United States · On-site
$15/hr–$24/hr
Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats,…
Skills: Customer Service, Food Preparation, Meat and Cheese Slicing, Cashiering, Food Safety
Boston, Massachusetts, United States · Remote Solely
Position: Travel Customer Representative Company Overview: True Adventure Travel is a leading travel company that specializes in creating unique and unforgettable experiences for our clients. We are committed to providin…
Skills: Customer Service, Travel Planning, Itinerary Creation, Booking Management, Interpersonal Communication
Boston, Massachusetts, United States · On-site
$65k–$80k/yr
InterPark Holdings Inc. is North America's premier owner, operator and developer of parking facilities. Our ownership perspective and operating expertise result in a superior parking experience for our customers at both …
Skills: Operations Management, Budgeting, P&L Management, Staff Training, Customer Service
Boston, Massachusetts, United States · On-site
Job Description About the Job Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…
Skills: Driving, Navigation, Map Reading, Time Management
Boston, Massachusetts, United States · On-site
Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…
Skills: Driving, Time Management, Customer Service, Navigation
Boston, Massachusetts, United States · On-site
$28/hr–$32/hr
Job ID: 292237 Store Name/Number: MA-Prudential Center (0356) Address:800 Bolyston Street, Boston, MA 02199, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regular Yo…
Skills: Leadership, Coaching, Client Service, Sales, Team Development
Boston, Massachusetts, United States · On-site
$72k–$100k/yr
Work Flexibility: Field-based Associate Sales Representative (Joint Replacement) As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills. You support the marketing a…
Skills: B2B Sales, Product Evaluations, Business Development, Customer Service, Time Management
Boston, Massachusetts, United States · On-site
Major Food Group seeks experienced and qualified Captains to join our team at Contessa Boston! Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-i…
Skills: Fine Dining Service, Wine Knowledge, Guest Relations, Team Leadership, POS Systems
Boston, Massachusetts, United States · On-site
Compensation Range $15.75 - $18.50 / Hour Overview Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the wa…
Skills: Guest Relations, Waitlist Management, Reservation Management, Communication, Interpersonal Skills
Boston, Massachusetts, United States · On-site
$23/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Retail Management, Customer Service, Team Building, Coaching, Organizational Skills
Boston, Massachusetts, United States · On-site
$23/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Retail Management, Customer Service, Supervision, Teambuilding, Coaching
Boston, Massachusetts, United States · On-site
Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world?! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible…
Skills: Customer Service, People Skills, Personality, Time Management
Boston, Massachusetts, United States · On-site
Job Description Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it becasue we can. Wh…
Skills: Driving, Navigation, Customer Service, Map Reading, Time Management
Boston, Massachusetts, United States · On-site
Job Description About the Job You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible …
Skills: Customer Service, People Skills, Personality, Time Management
Boston, Massachusetts, United States · On-site
Job Description About the Job You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage…
Skills: Cost Control, Inventory Control, Cash Control, Customer Relations, Staffing
Boston, Massachusetts, United States · On-site
Job Description You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant.…
Skills: Cost Control, Inventory Management, Cash Control, Customer Relations, Staffing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Lobby Greeter coordinates ambulatory patient access functions including registration, insurance verification, and appointment scheduling. They also provide essential administrative support to the department by handling forms, phones, and various office tasks.
Candidates must possess an Associate degree or a High School diploma/GED with at least two years of relevant experience. Excellent communication skills, proficiency in Microsoft Office, and the ability to stand for 12-hour shifts are required.
POSITION SUMMARY:
The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.).
ESSENTIAL RESPONSIBILITIES / DUTIES:
Performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to:
Reception & customer service
creating or verifying Master Patient Index (MPI)
registration demographics
visit management
appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.)
insurance/coverage verification
co-payment collection
front-end review and correcting registration & insurance edits
pre-authorization, referral coordination and referral reconciliation
Referral work lists
Provides a variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.).
Other related duties as needed.
Associates degree (or equivalent) or HS/GED plus at least two years relevant experience.
Experience working in a clinical setting preferred.
Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Basic computer skills and knowledge of Microsoft Office applications (MS Word, Excel & Outlook) and web/internet is required. Experience with standard hospital registration & billing systems or ability to learn such systems is also required.
This specific role as Greeters requires excellent and continuous customer service skills. In addition, all candidates must be able to stand for 12 hour periods.
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
BOSTON MEDICAL CENTER, BOSTON is a medical practice company based out of 40 BRATTLE ST, Arlington, Massachusetts, United States.
Offices: 40 BRATTLE ST, Arlington, Massachusetts 02476, US
View all jobs at BOSTON MEDICAL CENTER, BOSTONThere are currently 2,700 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mass General Brigham, CVS Health, VPNE, Domino's, Anna Jaques Hospital, among others. Browse the listings above to see every active employer.
Yes — 491 of the 2700 open customer service & support positions offer remote or hybrid work (137 remote, 354 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
