Boston, Massachusetts, United States · Hybrid
$88k–$110k/yr
Foley Hoag is seeking an IT Learning & User Experience Specialist to help shape how our employees engage with technology across the firm. This role sits at the intersection of training, user experience, and digital conte…
Skills: Technology training, Instructional design, E-learning content creation, Microlearning, Microsoft 365
Boston, Massachusetts, United States · On-site
$17/hr–$19/hr
Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individ…
Skills: Customer Service, Cash Handling, Communication Skills, Banking Products, Transaction Processing
Marriott International Hotels, Inc.Boston, Massachusetts, United States · On-site
POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest a…
Skills: Guest Services, Luggage Handling, Communication, Customer Assistance, Transportation Coordination
Mirpuri Group USA - PANDORA Jewelry DivisionBoston, Massachusetts, United States · On-site
$16/hr–$20/hr
Pandora @ Prudential Center As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are…
Skills: Sales, Customer Engagement, Product Knowledge, Merchandising, Retail Operations
Boston, Massachusetts, United States · On-site
$15/hr–$24/hr
A Day in the Life: As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store looking filled and fresh by stocking and organizing merchandise on the shelves. You work with various approv…
Skills: Stocking, Merchandising, Customer service, Inventory management, Box cutters
Boston, Massachusetts, United States · Remote OK
$37/hr–$55/hr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Electro-mechanical systems, Troubleshooting, Preventive maintenance, Field service, Customer service
Boston, Massachusetts, United States · Hybrid
ADP is hiring a Client Human Resources Consultant in the Greater Boston area, including communities throughout Eastern Massachusetts and parts of Rhode Island. Are you ready to join a company offering career advancement …
Skills: Human Resources, Consulting, Client relations, Problem solving, Troubleshooting
Boston, Massachusetts, United States · On-site
Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environme…
Skills: Customer service, Food and beverage service, Bartending, Point-of-sale system operation, Alcohol awareness
Boston, Massachusetts, United States · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Communications Operator, you’re not just …
Skills: Phone support, Communication, PBX system, Computer applications, Emergency response
Boston, Massachusetts, United States · Hybrid
$55k–$65k/yr
Company Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the…
Skills: Customer Support, Team Leadership, Mentoring, Communication, Problem Solving
Marriott International Hotels, Inc.Boston, Massachusetts, United States · On-site
$32/hr–$34/hr
POSITION SUMMARY Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended…
Skills: Customer Service, Communication, Point of sale systems, Safety compliance, Teamwork
Boston, Massachusetts, United States · On-site
Company Overview Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We val…
Skills: Service Desk Management, Team Leadership, Performance Management, SLA Management, Asset Management
Boston, Massachusetts, United States · On-site
$95k–$110k/yr
About Us Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet F…
Skills: Endpoint engineering, Microsoft Intune, Microsoft Configuration Manager, PowerShell, Windows
Boston, Massachusetts, United States · Hybrid
Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business gro…
Skills: Customer success, Account management, SaaS, Upselling, Cross-selling
Boston, Massachusetts, United States · On-site
Company Description OUR STORY Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly…
Skills: Cleaning, Laundry services, Equipment maintenance, Customer service, Organizational skills
Boston, Massachusetts, United States · On-site
We seek a part-time hourly guard to add to our operation with the following open shift: Tuesday, Wednesday, Thursday 11AM - 9 PM. The ideal candidate will be comfortable providing excellent customer service and interacti…
Skills: Customer service, Communication, Interpersonal skills, Access control, Security procedures
Boston, Massachusetts, United States · On-site
$25/hr–$32/hr
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment t…
Skills: Relationship Management, Financial Services, Client Acquisition, Banking, Customer Service
Boston, Massachusetts, United States · Hybrid
$62k–$75k/yr
Job Title: Delivery and Success Associate - Enterprise Employment Status: Full-time Office Hours: Monday - Friday; hybrid schedule Location: Boston, Massachusetts Compensation: $62,000 - $75,000 base + variable + equity …
Skills: Customer success, Requirements management, Verification and validation, Systems engineering, Technical communication
Boston, Massachusetts, United States · On-site
$16/hr–$23/hr
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer service, Sales, Product demonstration, Makeup application, Skincare recommendations
Mirpuri Group USA - PANDORA Jewelry DivisionBoston, Massachusetts, United States · On-site
$19/hr–$24/hr
Pandora @ Macy's Boston As the largest jewelry brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud…
Skills: Sales, Customer experience, Coaching, Team leadership, Business acumen
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The specialist will design, develop, and deliver engaging technology training programs and digital learning content to improve user adoption and efficiency. They will also partner with IT and support teams to advocate for the end-user experience throughout the lifecycle of technology initiatives.
Candidates must have a bachelor's degree and at least 2 years of experience delivering technology training, preferably within a law firm or professional services environment. Proficiency in Microsoft 365, document management systems, and e-learning authoring tools is required.
Foley Hoag is seeking an IT Learning & User Experience Specialist to help shape how our employees engage with technology across the firm. This role sits at the intersection of training, user experience, and digital content creation—focused on making complex systems intuitive, accessible, and easy to adopt.
You will partner closely with IT, support teams, and end users to design and deliver impactful learning experiences that drive adoption, improve efficiency, and enhance overall satisfaction with the firm’s technology ecosystem. This includes creating innovative, interactive e-learning content and leveraging modern microlearning strategies to meet users where they are.
This hybrid role requires in-office presence in our Boston or New York office at least three days per week to foster collaboration and connection. Onsite expectations and specific days may evolve depending on team and business needs.
Key Responsibilities
Qualifications
Compensation range is $88,200 to $110,300 commensurate with related experience and qualification. The salary of the candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, specialty, and training. The above salary range (or hiring range) represents the firm's reasonable estimate of the range of possible compensation at the time of posting.
Terms and Conditions | By submitting this application, I acknowledge receipt of and agree to the terms of Foley Hoag's Privacy Statement. I certify that answers given herein are true and complete to the best of my knowledge. In the event of employment, I understand that false or misleading information given in my application constitutes grounds for immediate termination. I hereby authorize Foley Hoag LLP to investigate the information on this application, my references, work record, education and other matters related to my suitability for employment. Furthermore, I understand that just as I am free to resign at any time, Foley Hoag LLP reserves the right to terminate my employment at any time and for any reason. I understand that no representative of Foley Hoag LLP has the authority to make assurances to the contrary. Foley Hoag LLP uses Greenhouse as a platform for our recruiting and hiring activities. Greenhouse may collect and use personal data that I provide, after anonymizing the data, to train their AI large language models. By applying to Foley Hoag LLP, I consent to Greenhouse’s use of my data in this manner.
Accessibility | Foley Hoag is committed to affording equal access to job opportunities to qualified applicants with disabilities. Individuals with a disability who require accommodation or assistance in the job application process for a posted position may contact [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Foley Hoag LLP is an equal opportunity employer. This means that Foley Hoag LLP considers applicants for employment, and makes employment decisions without unlawful regard to sex, race, color, religion, citizenship, national origin, ancestry, sexual orientation, gender identity, age, marital or domestic partner/civil union status, military service, or veteran status, disability, and any other characteristic covered by applicable federal, state or local nondiscrimination laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We do not pay search firm or agency fees when speculative and unsolicited candidate profiles are submitted. Please be advised that at this time we are not considering new agreements with search firms/agencies not currently on our preferred supplier list for Business Services Professionals recruitment.
Leading law firm committed to helping clients achieve their desired results with creative, strategic legal advice
Foley Hoag is an award-winning, mid-sized, international law firm that focuses on innovative industries and high-stakes litigation. The diverse backgrounds, perspectives and experiences of our lawyers and business services professionals contribute to the exceptional service we deliver to clients. We have offices in Boston, Denver, New York, Paris and Washington, D.C. For more information, visit www.foleyhoag.com.
Offices: Seaport West, 155 Seaport Boulevard, Boston, Massachusetts 02210-2600, US · 1717 K Street, N.W., Washington, D.C. 20006, US · 16, Avenue de Messine, Paris, Île-de-France 75008, FR · 1331 17th St, Suite 600, Denver, Colorado 80202, US · 1301 Avenue of the Americas, New York, NY 10019, US
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