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Customer Service & Support Jobs in Brockton, MA (Now Hiring) — 174 open

O'Reilly Auto Parts logoO'Reilly Auto Parts

Retail Service Specialist

Brockton, Massachusetts, United States · On-site

$15/hr–$20/hr

Mid level$1.4B raised

Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…

Skills: Customer Service, Retail Sales, Store Operations, Shift Management, Inventory Management

Buffalo Lodging Associates, LLC logoBuffalo Lodging Associates, LLC

Room Attendant (Part-Time)

Brockton, Massachusetts, United States · On-site

Entry level

Residence Inn by Marriott-Boston Brockton/Easton- 124 Liberty Street, Brockton, MA 02301 We are currently looking for a Room Attendant to join our Team! We welcome all to our newly renovated 88 all-suite hotel with full …

Skills: Cleaning, Vacuuming, Laundry, Customer Service, Time Management

MassDEP logoMassDEP

Supplemental Nutrition Assistance Program (SNAP) Case Worker - Brockton

Brockton, Massachusetts, United States · On-site

Mid level

The Department of Transitional Assistance (DTA) is seeking individuals with a passion for human services for the position of Supplemental Nutrition Assistance Program (SNAP) Case Worker. Our ideal candidates will provide…

Skills: Case Management, Eligibility Determination, Interviewing Techniques, Customer Service, English Grammar

Albertsons Companies logoAlbertsons Companies

Assistant Produce Manager

Brockton, Massachusetts, United States · On-site

$20/hr–$25/hr

Mid level$5.3B raised

A Day in the Life: Do you have a passion for fresh produce and exceptional customer service? As the Assistant Produce Manager, you'll support the Produce Manager in leading our vibrant Produce Department. Your role will …

Skills: Fresh Produce Management, Customer Service, Operational Oversight, Budget Management, Inventory Stocking

UPS logoUPS

Global Technology Services Group (GTSG) Technician II

Brockton, Massachusetts, United States · On-site

$23/hr–$38/hr

Mid level

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …

Skills: Root cause analysis, Reporting, KPIs, SLAs, Technical training

Albertsons Companies logoAlbertsons Companies

In-Store Shopper

Brockton, Massachusetts, United States · On-site

Entry level$5.3B raised

Click here to see - A Day in the Life - In Store Shopper A Day in the Life: As the In-Store Shopper you will have the opportunity to be the best and select “the best of the best” for our online shoppers. To be successful…

Skills: Order Picking, Customer Service, Product Substitution, Teamwork, Time Management

Rockland Trust logoRockland Trust

Branch Manager III Brockton West Branch

Brockton, Massachusetts, United States · On-site

$105k–$110k/yr

Mid level

Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individ…

Skills: Retail Banking Management, Sales Leadership, Customer Experience Management, Staff Coaching, Business Development

GIA Legacy Planning logoGIA Legacy Planning

💥 Make an Impact. Build a Career with Purpose.

Brockton, Massachusetts, United States · Remote OK

Entry level

Job Type: Full-Time / Part-Time | Compensation: Uncapped Commission About GIA Legacy Planning At GIA Legacy Planning, we specialize in helping families and businesses protect their future through personalized insurance a…

Skills: Sales, Communication, Interpersonal Skills, Client Relationship Management, Leadership

High Point & Affiliated Organizations logoHigh Point & Affiliated Organizations

Family Support Associate

Brockton, Massachusetts, United States · On-site

$18/hr–$23/hr

Entry level

Family Support Associate Program/Location: Mobile Crisis Service, Brockton Education/Licensure: High School Diploma or equivalent (GED) or relevant work and/or life experience Pay Range: $18 - $23 per hour Status: Full T…

Skills: Crisis De-escalation, Patient Observation, Therapeutic Boundaries, Incident Reporting, Confidentiality Compliance

Route 24 Auto

Service Advisor

Brockton, Massachusetts, United States · On-site

$80k–$150k/yr

Mid level

Position Title: Service Advisor Job Code: SERADVIS Department: Service Department #: 0223 Reports To: Service Manager FLSA Status: Non-Exempt Pay Structure: Base Hourly Rate + Commission and bonus opportunities based on …

Skills: Customer Service, Time Management, Communication Skills, Automotive Service Writing, Sales

BOSTON MEDICAL CENTER, BOSTON logoBOSTON MEDICAL CENTER, BOSTON

Medical Assistant/ PSS

Brockton, Massachusetts, United States · On-site

$17/hr–$25/hr

Entry level

POSITION SUMMARY: Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical an…

Skills: Patient Rooming, Vital Signs Monitoring, EMR Documentation, Phlebotomy, EKG Performance

European Wax Center logoEuropean Wax Center

GUEST SERVICE ASSOCIATE

Brockton, Massachusetts, United States · On-site

$15/hr–$25/hr

Entry level$400M raised

Job DetailsLevel: EntryJob Location: MA - Brockton - Brockton, MA 02301Position Type: Part Time/Full TimeEducation Level: High SchoolSalary Range: $15.00 - $25.00 HourlyTravel Percentage: NoneJob Shift: Any - Monday thro…

Skills: Customer Service, Sales, Point-of-Sale Systems, Interpersonal Communication, Conflict Resolution

BOSTON MEDICAL CENTER, BOSTON logoBOSTON MEDICAL CENTER, BOSTON

Surgical Coordinator, BMC Health (Surgical Specialties)

Brockton, Massachusetts, United States · On-site

$20/hr–$29/hr

Entry level

Position: Surgical Coordinator Department: BMC Health - Surgical Specialties Brockton Schedule: 40 hours per week, On-site POSITION SUMMARY: Reporting to the Practice manager, the Surgical Coordinator will coordinate, an…

Skills: Surgical Scheduling, Insurance Verification, Patient Coordination, Medical Documentation, Multitasking

Lowe's Companies, Inc. logoLowe's Companies, Inc.

Part Time - Fulfillment Associate - Flexible

Brockton, Massachusetts, United States · On-site

$17/hr–$18/hr

Entry level$22B raised

Key ResponsibilitiesPick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders,…

Skills: Order Fulfillment, Inventory Management, Forklift Operation, Order Picker Operation, Narrow Aisle Reach Truck Operation

BOSTON MEDICAL CENTER, BOSTON logoBOSTON MEDICAL CENTER, BOSTON

Medical Assistant/ PSS

Brockton, Massachusetts, United States · On-site

$17/hr–$25/hr

Entry level

POSITION SUMMARY: Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical an…

Skills: Patient Rooming, Vital Signs Monitoring, Electronic Medical Records (EMR), Phlebotomy, EKG Performance

BOSTON MEDICAL CENTER, BOSTON logoBOSTON MEDICAL CENTER, BOSTON

Medical Assistant/PSS

Brockton, Massachusetts, United States · On-site

$17/hr–$25/hr

Entry level

POSITION SUMMARY: Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical an…

Skills: Patient Rooming, Vital Signs Monitoring, EMR Documentation, Phlebotomy, EKG Performance

CVS Health logoCVS Health

Store Associate

Brockton, Massachusetts, United States · On-site

$15/hr–$22/hr

Entry level$4.0B raised

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…

Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication

Citizens Private Bank logoCitizens Private Bank

Citizens Teller

Brockton, Massachusetts, United States · On-site

$23/hr–$24/hr

Entry level

Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technol…

Skills: Cash Handling, Customer Service, Digital Technology Proficiency, Communication Skills, Problem Solving

Dental Dreams LLC logoDental Dreams LLC

Licensed Dental Assistant (Brockton)

Brockton, Massachusetts, United States · On-site

$25/hr–$28/hr

Entry level

The Role: Dental Dreams LLC in Brockton, MA, is hiring Licensed Radiology Certified Dental Assistants to join our talented and dedicated team. Our DA needs to have a passion for caring, excellent customer service, and th…

Skills: Chair Side Assistance, Charting, X-ray Processing, Instrument Sterilization, Inventory Management

Route 24 Auto

Sales Consultant

Brockton, Massachusetts, United States · On-site

$60k–$150k/yr

Entry level

Position Title: Sales Consultant Job Code: SALCONSU Department: Sales Dept #: 1101/1102 (50/50) Reports To: General Sales Manager FLSA Status: Non-Exempt Pay Structure: Hourly + Commission with Bonus Opportunity Job Func…

Skills: Customer Service, Communication Skills, Vehicle Sales, CRM Systems, Product Demonstration

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Showing 1–20 of 174

O'Reilly Auto Parts logo

Retail Service Specialist

O'Reilly Auto Parts

Brockton, Massachusetts, United States • On-site

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Mid level

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  • $15/hr–$20/hr
  • Full-time
  • professional certificate
  • Paid Time Off, Stock Purchase Plan, 401k With Employer Contributions, Medical Insurance, Dental Insurance, Vision Insurance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Retail Service Specialist supports store management in sales, customer service, and operations while assuming shift management duties in the absence of managers. Key tasks include supervising team execution of service programs, processing orders and returns, and managing store opening and closing procedures.

Requirements

Candidates must possess strong communication skills and the ability to obtain RSS Certification. Preferred qualifications include retail sales experience in auto parts, automotive repair knowledge, ASE Certification, and fluency in Spanish.

Full job description

Compensation Pay Range:

$15.00 - $20.00

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Lead store team members in providing excellent customer service to retail and professional customers.

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)

Ensure telephone is answered according to company policy.

Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.

Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.

Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.

Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.

Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.

Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Strong communication skills

Ability to obtain RSS Certification

Desired:

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

Related keywords

RetailAuto PartsCustomer ServiceASE CertificationRSS CertificationStore OperationsInventory ControlShift ManagementMerchandisingBilingualSpanishSalesCashieringAutomotive Repair

About O'Reilly Auto Parts

LinkedInVisit site
Industry
Retail
Company size
10,001+ employees
Founded
1957
Headquarters
Springfield, MO
LinkedIn followers
228,484
Total funding
$1.4B

O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.

Offices: 233 S Patterson Ave, Springfield, MO 65802, US

Auto PartsRetailand WholesaleSoftwareNon ProfitRetailAutomotiveInternetWholesaleEvents
View all jobs at O'Reilly Auto Parts

Frequently asked questions

How many Customer Service & Support jobs are open in Brockton, MA right now?

There are currently 174 open customer service & support positions in Brockton, MA listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Brockton, MA?

Companies currently hiring include CVS Health, BOSTON MEDICAL CENTER, BOSTON, Lowe's Companies, Inc., Albertsons Companies, Route 24 Auto, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Brockton, MA?

Yes — 7 of the 174 open customer service & support positions offer remote or hybrid work (1 remote, 6 hybrid).

How do I apply for Customer Service & Support jobs in Brockton, MA?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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