Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as ha…
Skills: Equipment Operation, Water Purification, Sludge Processing, Process Control Software, Mathematical Calculations
Welcome to Crown Linen Service, Inc.! Now Hiring - CDL A Shuttle Driver out of our Brockton, MA Location Monday to Friday work schedule Alternating monthly start time of: 11:30am and 1:30pm 68-72k salary (depending on ex…
Position Title: Service Advisor Job Code: SERADVIS Department: Service Department #: 0223 Reports To: Service Manager FLSA Status: Non-Exempt Pay Structure: Base Hourly Rate + Commission and bonus opportunities based on …
Skills: Customer Service, Time Management, Communication Skills, Automotive Service Writing, Sales
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Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, res…
Compensation Range: $22.00 to $24.00 Hourly Location: 661 N Main St, Brockton, Massachusetts 02301 United States of America Repair Shop Lead Person Ready to rev up your career? Are you interested in taking on more respon…
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Compensation Range: $15.00 to $17.00 Hourly Location: 661 N Main St, Brockton, Massachusetts 02301 United States of America Are you ready to rev up your career? U-Haul is looking for new team members to clean and detail …
Compensation Range: $18.00 to $20.00 Hourly Location: 661 N Main St, Brockton, Massachusetts 02301 United States of America Trailer and SRI Repair Specialist Ready to rev up your career? U-Haul is looking for skilled tec…
National Water Main Cleaning Company-New England About Us: National Water Main Cleaning Company-New England is a leader in the field of trenchless rehabilitation in the United States, and is part of the Carylon Corporati…
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Compensation Range: $20.00 to $22.00 Hourly Location: 661 N Main St, Brockton, Massachusetts 02301 United States of America Pre-Inspection Specialist Ready to rev up your career? Are you perceptive, knowledgeable about c…
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Hiring Immediately! Earn quarterly safety incentive bonusesAnnual boot allowance Trojan Recycling is looking for a safety conscience Yard Laborer to join our GROWING team in Brockton, MA. This position requires working a…
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Automotive Parts Knowledge, Sales, Inventory Management, Communication
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$15/hr–$20/hr
Full-time
professional certificate
Paid Time Off, Stock Purchase Plan, 401k With Employer Contributions, Medical Insurance, Dental Insurance, Vision Insurance
Posted 2d ago
~40 hrs/week
Responsibilities
The Retail Service Specialist supports store management in sales, customer service, and operations while assuming shift management duties in the absence of managers. Key tasks include supervising team execution of service programs, processing orders and returns, and managing store opening and closing procedures.
Requirements
Candidates must possess strong communication skills and the ability to obtain RSS Certification. Preferred qualifications include retail sales experience in auto parts, automotive repair knowledge, ASE Certification, and fluency in Spanish.
Full job description
Compensation Pay Range:
$15.00 - $20.00
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong communication skills
Ability to obtain RSS Certification
Desired:
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada.
O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow!
Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O!
Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
Offices: 233 S Patterson Ave, Springfield, MO 65802, US
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How many Trades jobs are open in Brockton, MA right now?
There are currently 83 open trades positions in Brockton, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Brockton, MA?
Companies currently hiring include U-Haul, Sonepar USA, BOSTON MEDICAL CENTER, BOSTON, Lowe's Companies, Inc., Route 24 Auto, among others. Browse the listings above to see every active employer.
How do I apply for Trades jobs in Brockton, MA?
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