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$19/hr–$20/hr
Part-time
Posted 1d ago
~40 hrs/week
Responsibilities
The Supervisor acts as the face of the business, welcoming visitors and managing their immersive gaming experience. They are responsible for venue operations, including opening/closing, equipment maintenance, and supporting team development.
Requirements
Candidates must have at least 2 years of experience in hospitality, retail, or entertainment. They should possess a positive attitude, strong communication skills, and the ability to remain calm under pressure in a fast-paced environment.
Full job description
About Us:
Immersive Gamebox is on a mission to reinvent how we play video games. We’ve created an immersive team challenge, which takes place in interactive Gameboxes, where players work together to win. The Gameboxes feature a range of techniques, including projection mapping, touch screens, motion tracking, and surround sound, to deliver a fun and immersive experience without needing headsets.
We are looking for people who want more than a job - they want to help build a company that disrupts an entire industry. With Immersive Gamebox, you’ll be allowed to push your boundaries, find out what you’re capable of, work with and learn from brilliant colleagues, and enjoy the journey of building a business. Sound like something you can get on board with? Awesome.
The Job:
As a Supervisor at Immersive Gamebox, you are the face of the business and its values. You know that every person you interact with is just as important as the next. You are a leader across the team and thrive on building relationships with visitors and exceeding their expectations ensuring visitor satisfaction is delivered to the highest standards.
If you believe that you are the right candidate for this new and exciting role, and feel that you'll bring energy and enthusiasm to the team, apply today!
Key Responsibilities:
Welcome all visitors to the space
Host and monitor teams through their experience
Ensure areas are clean and presentable
Keep up to date with bookings and queries
Maintain the equipment and technology
Answer visitor enquiries and promote the experience to passers-by
Communicate and cooperate with other venue staff and the wider team
Responsible for opening or closing the venue
Support the venue management with leading and developing the team.
Experience:
Previously worked in hospitality, retail or entertainment for at least 2 years
Organized with a great eye for detail
Consistent positive attitude
Confident with computer and tablet technology
Willing to work flexible hours
Excellent communication skills.
What Person are we looking for?
Optimistic, enthusiastic, and “can do” attitude
Strong sense of ownership, but understands when to escalate issues
Precise, organized, and attentive to detail
Thrives in a fast and changing environment
Calm under pressure. Able to troubleshoot and solve problems quickly
Commitment to efficiency and excellence - do things fast and right
Promote and maintain a positive and professional environment
Immersive Gamebox is Bringing people together through shared play.
Our Gameboxes combine projection mapping, touch screens, motion tracking, and surround sound technologies to create an entirely new form of digital entertainment. Teams of 2-6 play games lasting 30-60 minutes, and have to work together to get the highest score they can!
Whether it's for family activities, date nights, fun with friends, or corporate events, Immersive Gamebox is the must-do activity. We have lots of games to choose from, including Squid Game in collaboration with Netflix, 'Shaun The Sheep - the Championsheeps' in partnership with Aardman Studios and 'Angry Birds' in partnership with Rovio Entertainment and IMG.
Welcome to Immersive Gamebox...
Offices: 83 Scoresby Street, 83, London, England SE1 0XN, GB · Intu Lakeside, Unit 606, The Quay, Thurrock, Essex RM20 2ZP, GB · Halle Place, Arndale Centre, Market Street, Manchester, M4 3AQ, GB · Grandscape Mall, 5752 Grandscape Blvd, Dallas, Texas 75056, US · Gravity Social, Wandsworth High Street, London, SW18 4TF, GB
Immersive EntertainmentGroup GamingTechnologyand EntertainmentMedia and EntertainmentDigital EntertainmentAugmented RealitySoftwareDigital MediaVideo Games
How many Customer Service & Support jobs are open in Natick, MA right now?
There are currently 160 open customer service & support positions in Natick, MA listed on Clera. New openings are added daily as companies post roles.
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