Commerce, California, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
New York, New York, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Inventory management, Visual merchandising, Customer service, Communication, Teamwork
Richmond, British Columbia, Canada · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Retail management, Team development, Customer service, Visual merchandising, Inventory management
Tulalip Bay, Washington, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Retail sales, Cash handling, Inventory management, Visual merchandising
Livermore, California, United States · On-site
$17/hr–$18/hr
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash register operation, Inventory management, Visual merchandising
Camarillo, California, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
Central Valley, New York, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Sales leadership, Customer service, Retail operations, Team motivation, Product knowledge
Camarillo, California, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
Richmond, British Columbia, Canada · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
Goleta, California, United States · Remote OK
$97k–$130k/yr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Business analysis, Process improvement, Management consulting, Process mapping, Stakeholder management
Ontario, California, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
Tulalip Bay, Washington, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Stockroom management, Inventory control, Visual merchandising, Customer service, Team leadership
Livermore, California, United States · On-site
$18/hr–$18/hr
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Inventory management, Visual merchandising, Customer service, Communication, Teamwork
Boulder, Colorado, United States · Remote OK
$65k–$81k/yr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Retail education, Consumer engagement, Product trials, Community activations, Relationship building
Ashford, England, United Kingdom · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Brand knowledge, Communication, Team building, Problem solving
Central Valley, New York, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Retail management, Customer service, Sales leadership, Inventory management, Merchandising
San Jose, California, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Sales leadership, Customer service, Retail operations, Inventory management, Merchandising
Indiana, United States · On-site
$24/hr–$27/hr
GENERAL NATURE OF POSITION: The DC Training Coordinator is responsible for maintaining accurate training records, ensuring audit readiness, and supporting training governance across Distribution Center Operations. This r…
Skills: Good Documentation Practices, Training Coordination, Standard Work Instructions, Audit Readiness, Competency Verification
San Jose, California, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Retail management, Sales, Customer service, Visual merchandising, Inventory management
Las Vegas, Nevada, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Inventory management, Visual merchandising, Customer service, Product knowledge, Communication
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The Sales Associate is responsible for delivering personalized shopping experiences, maintaining store cleanliness, and managing inventory. They must also handle cash transactions and communicate brand values to customers effectively.
Candidates should have a high school diploma and excellent communication skills. Two years of retail experience is preferred, along with the ability to work a flexible schedule.
At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Our Seasonal Sales Associates are critical to the success of our stores. As a Sales Associate, it’s your job to create the best possible customer experience. It’s your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals.
As a Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.
In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As a Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent.
As a successful Sales Associate, you know how to:
Ensure the highest level of customer service possible as outlined in our Service Training Program
Prioritize brand and product knowledge training in customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Respond to problem situations with professionalism
Think critically to solve problems and approach challenges with agility
Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
Highly motivated team player and self-starter
Flexibility of schedule and hours to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.
As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Deckers Brands is a global organization that has been developing and nurturing brands into global icons since 1973. We design, market, and distribute footwear, apparel, and accessories developed for both everyday casual lifestyle uses and high-performance activities. Our portfolio of brands includes UGG®, HOKA®, and Teva®. We believe that when we come together, we have the powerful opportunity to shape our culture and daily experiences, prioritize holistic wellbeing, and drive continued business success. Together, Every Step is a promise kept at Deckers that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. It is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Offices: 250 Coromar Drive, Goleta, CA 93117, US · 130 Shaftesbury Avenue, London, England W1D 5AR, GB
Deckers Brands is a global organization that has been developing and nurturing brands into global icons since 1973. We design, market, and distribute footwear, apparel, and accessories developed for both everyday casual lifestyle uses and high-performance activities. Our portfolio of brands includes UGG®, HOKA®, and Teva®. We believe that when we come together, we have the powerful opportunity to shape our culture and daily experiences, prioritize holistic wellbeing, and drive continued business success. Together, Every Step is a promise kept at Deckers that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. It is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Offices: 250 Coromar Drive, Goleta, CA 93117, US · 130 Shaftesbury Avenue, London, England W1D 5AR, GB
