Portsmouth, England, United Kingdom · On-site
SUMMARY Our Sales Associates are integral to the success of the HOKA Brand. As a Sales Associate, you partner closely with the Store Management to drive business results. You regularly share the HOKA Brand values, vision…
Skills: Sales, Customer service, Visual merchandising, Inventory management, Cash control
Dallas, Texas, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Customer service, Retail sales, Product knowledge, Cash handling, Inventory management
Chicago, Illinois, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Customer service, Product knowledge, Communication, Cash register operation, Inventory management
Goleta, California, United States · Remote OK
$66k–$89k/yr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Data analysis, Process improvement, Supply chain management, Trade compliance, Excel
Chicago, Illinois, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Inventory management, Visual merchandising, Customer service, Product knowledge, Communication skills
Indiana, United States · On-site
$19/hr–$21/hr
GENERAL NATURE OF POSITION: This role requires the General Labor II to be a Subject Matter Expert (SME) in Distribution Center Operations. They will continue their primary job duties while also acting as a practical trai…
Skills: Distribution Center Operations, Subject Matter Expertise, Standard Work Instructions, On-the-job Training, Process Improvement
Goleta, California, United States · Remote OK
$97k–$130k/yr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Integrated planning, Supply chain management, Demand planning, Inventory planning, S&OP
San Marcos, Texas, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Sales leadership, Customer service, Retail operations, Inventory management, Merchandising
Indiana, United States · On-site
$19/hr–$21/hr
GENERAL NATURE OF POSITION: This role requires the General Labor II to be a Subject Matter Expert (SME) in Distribution Center Operations. They will continue their primary job duties while also acting as a practical trai…
Skills: Distribution center operations, Standard work instructions, On-the-job training, Process improvement, Safety compliance
San Marcos, Texas, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Inventory management, Visual merchandising, Customer service, Product knowledge, Communication
Mooresville, Indiana, United States · On-site
$19/hr–$21/hr
GENERAL NATURE OF POSITION: This role requires the General Labor II to be a Subject Matter Expert (SME) in Distribution Center Operations. They will continue their primary job duties while also acting as a practical trai…
Skills: Distribution center operations, Subject matter expertise, Standard work instructions, On-the-job training, Process improvement
San Marcos, Texas, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Customer service, Product knowledge, Sales, Cash handling, Inventory management
Indiana, United States · On-site
$19/hr–$21/hr
GENERAL NATURE OF POSITION: This role requires the General Labor II to be a Subject Matter Expert (SME) in Distribution Center Operations. They will continue their primary job duties while also acting as a practical trai…
Skills: Distribution center operations, Standard work instructions, On-the-job training, Process improvement, Safety compliance
New York, New York, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Retail management, Sales, Customer service, Visual merchandising, Inventory management
San Marcos, Texas, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Retail management, Team leadership, Staff training, Coaching, Sales management
Berlin, Germany · On-site
Sales Associate (m/w/d) Minijob - UGG Berlin Hackescher Markt Zusammenfassung: Unsere Vertriebsmitarbeiter sind entscheidend für den Erfolg unserer Filialen. Als Sales Associate ist es Ihre Aufgabe, das bestmögliche Kund…
Skills: Customer service, Product knowledge, Communication, Teamwork, Cash handling
Le Chesnay-Rocquencourt, Ile-de-France, France · On-site
UGG Vendeur à temps plein, - Lieu À propos de UGG Chez UGG, une division de Deckers Brands, nous existons pour transformer la vie de nos clients et celle des autres en partageant notre passion et notre amour pour UGG. No…
Skills: Customer service, Brand knowledge, Product knowledge, Communication, Teamwork
Goleta, California, United States · Remote OK
$66k–$89k/yr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Merchandise planning, Financial planning, Inventory management, Retail analytics, Forecasting
Goleta, California, United States · Remote OK
$80k–$108k/yr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Merchandising, Wholesale, Assortment planning, Retail math, Data analysis
Goleta, California, United States · Hybrid
$23/hr–$29/hr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Administrative support, Project management, Microsoft PowerPoint, Microsoft Excel, Adobe Creative Suite
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The Sales Associate drives store goals including sales, conversion, and customer service while managing day-to-day operations. Responsibilities include visual merchandising, inventory control, training team members, and serving as the Manager on Duty when necessary.
Previous retail experience is desirable but not essential for this role. Candidates must possess excellent communication and organizational skills, along with the flexibility to work a varied schedule.
Our Sales Associates are integral to the success of the HOKA Brand. As a Sales Associate, you partner closely with the Store Management to drive business results. You regularly share the HOKA Brand values, vision and mission with your team members.
As a Sales Associate, you drive and own key store goals including sales, conversion, NPS, and customer capture. You achieve targets and motivate team members to achieve goals within each shift. You ensure operational excellence in all aspects of the business and prioritize programs that enhance the customer journey. You help take responsibility for the day-to-day operations of the store, which includes training, visual merchandising, opening and closing the store, securing all assets, planning and preparing the labor schedule, maintaining the store security system, managing inventory and cash controls, and serving as the Manager on Duty in the Store Manager’s absence.
You assist in the Brand awareness and education while providing excellent service. You maintain and model an optimistic and energetic attitude and invite all customers into the HOKA community through exceptional service.
As an effective Sales Associate, you know how to:
Drive and achieve key business KPIs such as sales, conversion, ATV, customer capture, and NPS.
Manage and track store KPIs while motivating and engaging team members to work together to achieve goals.
Ensure the highest level of customer service possible and measure service via NPS.
Assist in hiring, onboarding, and training team members to ensure engaged and high-performing teams.
Set plans and targets and entrust team members appropriately.
Support community by helping with in-store events and local outreach.
Assist in store administration and operations and ensure compliance with policies and procedures.
Manage key controls including store labor, inventory, and cash.
Ensure the highest level of visual merchandising and standards and takes responsibility for execution of visual directives and guidelines.
Assist in driving and executing key initiatives and retail programs that enhance the customer journey.
Previous experience is desirable, but not essential.
Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.
Excellent organizational skills and ability to coordinate people, resources, and services in order to address business goals and needs.
Fantastic problem-solving skills and ability to work through challenges.
Ability to prioritize and multi-task in a fast-paced environment.
Flexibility of schedule and hours to meet the needs of the business.
Flexibility to travel to meet the needs of the business.
Valid State or Federal Identification.
As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
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Deckers Brands is a global organization that has been developing and nurturing brands into global icons since 1973. We design, market, and distribute footwear, apparel, and accessories developed for both everyday casual lifestyle uses and high-performance activities. Our portfolio of brands includes UGG®, HOKA®, and Teva®. We believe that when we come together, we have the powerful opportunity to shape our culture and daily experiences, prioritize holistic wellbeing, and drive continued business success. Together, Every Step is a promise kept at Deckers that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. It is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Offices: 250 Coromar Drive, Goleta, CA 93117, US · 130 Shaftesbury Avenue, London, England W1D 5AR, GB
Deckers Brands is a global organization that has been developing and nurturing brands into global icons since 1973. We design, market, and distribute footwear, apparel, and accessories developed for both everyday casual lifestyle uses and high-performance activities. Our portfolio of brands includes UGG®, HOKA®, and Teva®. We believe that when we come together, we have the powerful opportunity to shape our culture and daily experiences, prioritize holistic wellbeing, and drive continued business success. Together, Every Step is a promise kept at Deckers that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. It is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Offices: 250 Coromar Drive, Goleta, CA 93117, US · 130 Shaftesbury Avenue, London, England W1D 5AR, GB
