Cabazon, California, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Sales, Team leadership, Product knowledge, Communication
Orlando, Florida, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
Monroe, Ohio, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Retail sales, Cash handling, Inventory management, Visual merchandising
Portland, Oregon, United States · Hybrid
$122k–$165k/yr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Merchandising, Product line architecture, Price tiering, Franchise management, Strategic planning
Minato-ku, Tokyo, Japan · On-site
【概要】 スポーツマーケティング アシスタントマネージャーの指導のもと、スポーツマーケティング スペシャリストは、HOKA Japanにおけるスポーツマーケティング施策の企画、開発、実行をサポートします。具体的には、スポンサー契約アスリートからの製品、物流、予算に関する要望への対応、スポンサーイベントパートナーシップの支援、SPOMA関連のフットウェア、アパレル、アクセサリーの需要予測および管理を行います。 この役割は、スポーツマーケテ…
Skills: Sports Marketing, Athlete Management, Brand Marketing, Event Planning, Budget Management
Clarksburg, Maryland, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash register operation, Inventory management, Visual merchandising
San Francisco, California, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Visual merchandising, Inventory management
Portland, Oregon, United States · Hybrid
$66k–$89k/yr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Apparel merchandising, Line planning, Seasonal assortment creation, Marketplace insights, Pricing strategies
Clarksburg, Maryland, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
New York, New York, United States · Remote OK
$73k–$92k/yr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Retail, Brand marketing, Visual merchandising, Experiential marketing, Market intelligence
Mooresville, Indiana, United States · On-site
$27/hr–$32/hr
GENERAL NATURE OF POSITION: The Warehouse LP Supervisor plays a key role in optimizing workflow, ensuring regulatory compliance, and supporting overall supply chain efficiency. Strong leadership, attention to detail, and…
Skills: Loss prevention, Security management, Safety compliance, Risk management, Team leadership
Chesterfield, Missouri, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Visual merchandising, Inventory management
Portsmouth, England, United Kingdom · On-site
SUMMARY Our Sales Associates are integral to the success of the HOKA Brand. As a Sales Associate, you partner closely with the Store Management to drive business results. You regularly share the HOKA Brand values, vision…
Skills: Sales, Customer service, Visual merchandising, Inventory management, Cash control
Halton Hills, Ontario, Canada · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
New York, New York, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Inventory management, Visual merchandising, Communication, Teamwork
Riverhead, New York, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
New York, New York, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
San Jose, California, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Retail management, Team leadership, Staff training, Coaching, Sales management
Niagara-on-the-Lake, Ontario, Canada · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Inventory management, Customer service, Visual merchandising, Communication, Teamwork
Dallas, Texas, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Customer service, Retail sales, Product knowledge, Cash handling, Inventory management
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The Sales Team Lead is responsible for creating personalized shopping experiences to drive brand loyalty and ensuring high-quality customer service. They also manage daily store operations, including inventory, visual merchandising, and team coordination to achieve business goals.
Candidates should have at least two years of retail experience and a high school diploma. Strong communication skills, the ability to multi-task in a fast-paced environment, and proficiency in Microsoft Office are required.
At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Our Sales Leads are critical to the success of our stores. As a Sales Lead, it’s your job to create the best possible customer experience. You stay current in your knowledge of all productions, promotions and marketing initiatives in order to engage with our customers and best respond to needs. You also know how to communicate the brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Lead, you operate as part of dynamic team and you cooperate to achieve business goals.
As a Sales Lead, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain and model a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You make yourself personally available to all customers in order provide exceptional service to both our in-store customers and those who call on the phone.
As a Sales Lead, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers and merchandize product in accordance with Visual Merchandising standards. You maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As a Sales Lead, you understand that you are an integral part of a team and you promote a positive work environment by recognizing outstanding performance from your team members and maintaining a respectful workplace.
As a successful Sales Lead, you know how to:
Ensure the highest level of customer service possible, as outlined in our Service Training Program
Prioritize brand and product knowledge training and share this knowledge in customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Empower team members through communication and recognition
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Maintain knowledge of current trends and styles
Respond to problem situations with professionalism
Think critically to solve problems and approach challenges with agility
Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
Highly motivated team player and self-starter
Excellent team building skills
Ability to multi-task in a face-paced environment
Flexibility of schedule and hours to meet the needs of the business
Physical ability to stand for extended periods
Proficient in Microsoft Office suite of tools and applications
Valid driver’s license
As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Deckers Brands is a global organization that has been developing and nurturing brands into global icons since 1973. We design, market, and distribute footwear, apparel, and accessories developed for both everyday casual lifestyle uses and high-performance activities. Our portfolio of brands includes UGG®, HOKA®, and Teva®. We believe that when we come together, we have the powerful opportunity to shape our culture and daily experiences, prioritize holistic wellbeing, and drive continued business success. Together, Every Step is a promise kept at Deckers that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. It is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Offices: 250 Coromar Drive, Goleta, CA 93117, US · 130 Shaftesbury Avenue, London, England W1D 5AR, GB
Deckers Brands is a global organization that has been developing and nurturing brands into global icons since 1973. We design, market, and distribute footwear, apparel, and accessories developed for both everyday casual lifestyle uses and high-performance activities. Our portfolio of brands includes UGG®, HOKA®, and Teva®. We believe that when we come together, we have the powerful opportunity to shape our culture and daily experiences, prioritize holistic wellbeing, and drive continued business success. Together, Every Step is a promise kept at Deckers that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. It is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Offices: 250 Coromar Drive, Goleta, CA 93117, US · 130 Shaftesbury Avenue, London, England W1D 5AR, GB
