San Jose, California, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Customer service, Product knowledge, Communication, Cash handling, Inventory management
Costa Mesa, California, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Retail management, Team development, Customer service, Visual merchandising, Inventory management
San Jose, California, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Sales leadership, Customer service, Retail operations, Inventory management, Merchandising
London, England, United Kingdom · Hybrid
Wholesale Customer Service Representative, UGG – 9 months FTC At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at w…
Skills: Customer service, Account management, Communication, Problem solving, Microsoft applications
Goleta, California, United States · Hybrid
$88k–$119k/yr
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to del…
Skills: Technical design, Pattern making, Tech pack creation, Fit sessions, Construction standards
Richmond, British Columbia, Canada · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Sales, Team leadership, Visual merchandising, Inventory management
Costa Mesa, California, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Sales, Cash register operation, Inventory management, Visual merchandising
Boston, Massachusetts, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Stockroom operations, Inventory management, Team leadership, Customer service, Visual merchandising
Indiana, United States · On-site
$24/hr–$27/hr
GENERAL NATURE OF POSITION: The DC Training Coordinator is responsible for maintaining accurate training records, ensuring audit readiness, and supporting training governance across Distribution Center Operations. This r…
Skills: Good Documentation Practices, Training Coordination, Standard Work Instructions, Audit Readiness, Competency Verification
Las Vegas, Nevada, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Inventory management, Visual merchandising, Customer service, Product knowledge, Communication
Boston, Massachusetts, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Retail management, Team development, Customer service, Visual merchandising, Inventory management
London, England, United Kingdom · Hybrid
Customer Service Representative – 6 months FTC At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond.…
Skills: Customer service, Account management, Communication, Relationship building, Problem solving
Indiana, United States · On-site
$19/hr–$21/hr
POSITION PURPOSE/SUMMARY STATEMENT (defines the major functions/purpose of the position): Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. ORGANIZATIO…
Skills: Security procedures, Surveillance equipment monitoring, Report writing, Emergency response, First aid
Indiana, United States · On-site
$24/hr–$27/hr
Maintenance Technician I Reports to: Facilities Manager Location: Deckers Brands Distribution Center in Mooresville, Indiana (near clayton) The Role The Maintenance Technician, under general supervision of the Facilities…
Skills: Preventative maintenance, Troubleshooting, Conveyor systems, Pneumatics, Industrial electrical systems
Boston, Massachusetts, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Product knowledge, Cash handling, Inventory management, Visual merchandising
Boston, Massachusetts, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Customer service, Retail sales, Cash handling, Inventory management, Visual merchandising
Serris, Ile-de-France, France · On-site
Assistant(e) commercial(e) UGG (temps plein) - Serris À propos de UGG Chez UGG, une division de Deckers Brands, nous existons pour transformer la vie de nos clients et celle des autres en partageant notre passion et notr…
Skills: Customer service, Brand knowledge, Communication, Teamwork, Problem solving
Indiana, United States · On-site
$24/hr–$27/hr
GENERAL NATURE OF POSITION: The DC Training Coordinator is responsible for maintaining accurate training records, ensuring audit readiness, and supporting training governance across Distribution Center Operations. This r…
Skills: Good Documentation Practices, Training Coordination, Standard Work Instructions, Competency Verification, Labor Measurement
Costa Mesa, California, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Stockroom operations, Inventory management, Customer service, Visual merchandising, Team leadership
Las Vegas, Nevada, United States · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Customer service, Product knowledge, Communication, Cash register operation, Inventory management
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Sales Associates create personalized shopping experiences by educating customers on HOKA products and maintaining high service standards. They are also responsible for administrative tasks, cash register operation, inventory management, and store cleanliness.
Candidates should have at least two years of retail experience and a High School Diploma or GED. Excellent communication skills and the ability to work a flexible schedule are required.
At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you’re a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement.
We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.
Our Sales Associates are integral to the success of the HOKA Brand. As a Sales Associate, it’s your job to create the best possible customer experience. You regularly share your passion and love for our products and invite everyone into the HOKA community through amazing service.
As a Sales Associate, you create personalized shopping experiences that educate our customers about the HOKA Brand and products. You understand the importance of being a HOKA Expert and stay current on all products and technologies. You engage knowledgably with customers and ensure that all questions are addressed accurately and responded to before they leave the store. You maintain and model an optimistic and energetic attitude with team members and customers and promote the store and Brand image in all interactions.
You assist management with administrative tasks, know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and merchandised according to Brand standards. You maintain a clean and well organized back-stock and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety consciousness and respond to theft in accordance with our policies. You report to work on time and notify the Store Manager or Manager on Duty in advance if you will be late or absent.
As an effective Sales Associate, you know how to:
Ensure and model the highest level of customer service possible, as outlined in the HOKA Expert Service Program.
Prioritize Brand and product knowledge training and share this knowledge in customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders.
Contribute to a team and cooperate to achieve goals.
Multi-task in a fast-paced environment.
Respond to problems or difficult situations with professionalism.
Think critically to solve problems and approach challenges with agility.
Two (2) years retail experience preferred.
High School Diploma or GED.
Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers.
Highly motivated team player and self-starter.
Flexibility of schedule and hours to meet the needs of the business.
Valid State or Federal Identification.
As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Deckers Brands is a global organization that has been developing and nurturing brands into global icons since 1973. We design, market, and distribute footwear, apparel, and accessories developed for both everyday casual lifestyle uses and high-performance activities. Our portfolio of brands includes UGG®, HOKA®, and Teva®. We believe that when we come together, we have the powerful opportunity to shape our culture and daily experiences, prioritize holistic wellbeing, and drive continued business success. Together, Every Step is a promise kept at Deckers that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. It is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Offices: 250 Coromar Drive, Goleta, CA 93117, US · 130 Shaftesbury Avenue, London, England W1D 5AR, GB
Deckers Brands is a global organization that has been developing and nurturing brands into global icons since 1973. We design, market, and distribute footwear, apparel, and accessories developed for both everyday casual lifestyle uses and high-performance activities. Our portfolio of brands includes UGG®, HOKA®, and Teva®. We believe that when we come together, we have the powerful opportunity to shape our culture and daily experiences, prioritize holistic wellbeing, and drive continued business success. Together, Every Step is a promise kept at Deckers that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. It is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Offices: 250 Coromar Drive, Goleta, CA 93117, US · 130 Shaftesbury Avenue, London, England W1D 5AR, GB
