Bethesda, Maryland, United States · On-site
$19/hr–$22/hr
Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of o…
Skills: Customer service, Retail management, Sales leadership, Product knowledge, Communication skills
Bethesda, Maryland, United States · On-site
$27/hr–$31/hr
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to create incredible experiences f…
Skills: Optical management, Team leadership, Customer service, Eyewear fitting, Prescription interpretation
Birmingham, Michigan, United States · On-site
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to create incredible experiences f…
Skills: Optical management, Team leadership, Customer service, Eyewear fitting, Measurement taking
Highland Village, Texas, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Communication, Problem-solving
Lynnwood, Washington, United States · On-site
$34/hr–$41/hr
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to create incredible experiences f…
Skills: Optical management, Team leadership, Customer service, Eyewear fitting, Prescription interpretation
Westfield, New Jersey, United States · On-site
$20/hr–$23/hr
Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of o…
Skills: Customer service, Retail management, Sales leadership, Product knowledge, Communication skills
New York, New York, United States · Hybrid
$74k–$85k/yr
Warby Parker is looking for an Associate Manager, Retail Operations to support the day-to-day operations of our growing retail fleet. In this role, you'll partner closely with cross-functional teams and field leaders to …
Skills: Retail operations, Project management, Field leadership, Operational excellence, Vendor management
Winter Park, Florida, United States · On-site
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to create incredible experiences f…
Skills: Optical management, Team leadership, Customer service, Eyewear fitting, Prescription interpretation
Pittsburgh, Pennsylvania, United States · On-site
Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of o…
Skills: Retail management, Customer service, Sales leadership, Product knowledge, Communication skills
Akron, Ohio, United States · On-site
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical dispensing, Customer service, Eyewear fitting, Prescription interpretation, Sales
Akron, Ohio, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Communication, Problem-solving
Jackson, Mississippi, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Sales, Product knowledge, Style advice, Problem-solving
Westminster, Colorado, United States · On-site
We're searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You'll help manage a high volume of patients, com…
Skills: Optometric testing, Patient care, Clinical data collection, Autorefraction, Visual acuity testing
Westminster, Colorado, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Problem-solving, Communication
Saint Petersburg, Florida, United States · On-site
New Store Opening Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales…
Skills: Customer service, Product knowledge, Style advice, Problem-solving, Communication
Watertown, Massachusetts, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Sales, Product knowledge, Style advice, Problem-solving
Madison, Wisconsin, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Communication, Problem-solving
New York, New York, United States · Hybrid
$74k–$85k/yr
Warby Parker is on the lookout for an Associate Manager of People Systems to support and optimize our HR technology landscape. In this role, you'll serve as the primary owner of our Dayforce Time & Labor platform — confi…
Skills: Dayforce Time & Labor Configuration, Oracle HCM, HRIS Management, System Configuration, Data Integrity
Los Angeles, California, United States · On-site
$22/hr–$28/hr
Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incred…
Skills: Optical dispensing, Customer service, Eyewear fitting, Prescription interpretation, Team leadership
Natick, Massachusetts, United States · On-site
$34/hr–$40/hr
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical dispensing, Eyewear fitting, Customer service, Prescription interpretation, Frame adjustment
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The Sales Supervisor will lead floor operations, manage team touch-bases, and ensure an exceptional, inclusive customer experience. They are responsible for communicating brand values, performing store opening and closing duties, and contributing to process improvements.
Candidates must have professional retail experience with at least 6 months in a management position. Applicants should possess strong communication skills, an entrepreneurial mindset, and the ability to work effectively in a fast-paced environment.
Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!
What you'll do:
● Communicate Warby Parker's values and brand philosophy to customers
● Promote an efficient, inclusive, and service-minded retail environment
● Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
● Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
● An upbeat, flexible team player who leads by example
● Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
● Open and close the store
● Help foster an inclusive culture by treating customers and colleagues with respect
Who you are:
● Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
● Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service
● Cool under pressure and able to adapt quickly
● A go-getter with an entrepreneurial spirit
● Curious and eager to learn
● A team player who is passionate about helping customers and teammates alike
● An innovative, proactive problem-solver
● Proud of your work and self-motivated to be a top performer
● Able to bring a positive, fun energy to the workplace, even when working long hours
● Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
Some benefits of working at Warby Parker for part-time employees:
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked)
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
