Deerfield, Massachusetts, United States · On-site
$31/hr–$51/hr
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Supervision, Performance Management, Compliance, Customer Relationship Management, Risk Mitigation
Peabody, Massachusetts, United States · On-site
$23/hr–$24/hr
Job Description Are you ready to join one of the most trusted brands in the world? Join the LEGO® Brand Retail team as a part-time Team Leader and be a role model as you provide a brand experience for our customers. This…
Skills: Retail Leadership, Employee Training, Cash Handling, Inventory Auditing, Point Of Sale Systems
Boston, Massachusetts, United States · Hybrid
$50k–$83k/yr
Who Are We? Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing this by simplifying the insurance-buying process …
Skills: Customer Service, Commercial Insurance, Policy Processing, Communication Skills, Attention To Detail
Wrentham, Massachusetts, United States · On-site
$15/hr–$19/hr
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the ev…
Skills: Luxury Retail Sales, Peer Mentoring, Omni-channel Selling, Virtual Selling, Social Media Fluency
Wrentham, Massachusetts, United States · On-site
$16/hr–$24/hr
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the ev…
Skills: Floor Supervision, KPI Analysis, Client Relationship Management, Team Coaching, Operational Excellence
Springfield, Massachusetts, United States · On-site
Job Description The Maintenance Worker is responsible for performing a variety of building maintenance, facility maintenance, repair, and grounds maintenance tasks to ensure assigned facilities remain safe, functional, a…
Skills: Building Maintenance, Hardware Repair, Customer Service, Safety Procedures, Interpersonal Communication
Peabody, Massachusetts, United States · On-site
$17/hr–$34/hr
Job Location: Northshore Mall PRIMARY PURPOSE: This position serves as the support to the mall management staff by providing office needs as determined and assigned by the Office Administrator. PRINCIPAL RESPONSIBILITIES…
Skills: Accounts Payable, Accounts Receivable, Procurement, Budgeting, Contract Preparation
Wrentham, Massachusetts, United States · On-site
$15/hr–$19/hr
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the ev…
Skills: Luxury Retail Sales, Peer Mentoring, Omni-channel Selling, Virtual Selling, Social Selling
Boston, Massachusetts, United States · On-site
$23/hr–$33/hr
Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. …
Skills: Customer Service, De-escalation, Problem Solving, Critical Thinking, Interpersonal Communication
Hopedale, Massachusetts, United States · On-site
$15/hr–$18/hr
Overview We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding …
Skills: Customer Service, Table Setting, Order Taking, Meal Preparation, Sanitization
Mansfield, Massachusetts, United States · On-site
$90k–$95k/yr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Property Management, Financial Budgeting, Lease Enforcement, Market Analysis, Resident Retention
Springfield, Massachusetts, United States · On-site
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about be…
Skills: Cash Handling, Customer Service, Basic Math, Transaction Processing, Foreign Currency Exchange
Wrentham, Massachusetts, United States · On-site
$15/hr–$19/hr
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the ev…
Skills: Professional Selling, Interpersonal Communication, Retail Experience, Multitasking, Collaboration
Littleton, Colorado, United States · Hybrid
$47k–$78k/yr
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring …
Skills: Property And Casualty Underwriting, Underwriting Analysis, Risk Assessment, Time Management, Analytical Skills
Needham, Massachusetts, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
Franklin, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Communication Skills, Mathematical Reasoning, Problem Resolution, Attention to Detail
Dartmouth, Massachusetts, United States · On-site
$18/hr–$29/hr
SUMMARY: This position is to function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day to day operations in the BHMG physician practice. The Patient Service Speciali…
Skills: Customer Service, Patient Scheduling, Insurance Verification, EMR Documentation, Medical Billing
Massachusetts, United States · On-site
Join Yazaki. Connect to the future. Country: Morocco (MA) City: Tangier Worksite / Location: Tanger Plant Job Function: CFO_IT Job Discipline: Job Family: Infrastructure Founded in 1929, Yazaki is a Japanese full systems…
Skills: Network Troubleshooting, Systems Administration, Active Directory, TCP/IP, LAN/WAN
North Andover, Massachusetts, United States · On-site
$20/hr–$22/hr
Job DetailsJob Location: North Andover, MA 01845Position Type: Full TimeSalary Range: $20.00 - $22.50 HourlyJob Shift: 1st ShiftJob Category: Customer ExperienceWork schedule: Monday-Friday 10:00am - 7:00pm, alternating …
Skills: Outbound Calling, Customer Retention, Problem Resolution, Sales, Communication Skills
Dartmouth, Massachusetts, United States · On-site
$60k–$120k/yr
Job DetailsJob Location: North Dartmouth, MA 02747Position Type: Full TimeSalary Range: $60,000.00 - $120,000.00 Commission/yearJob Shift: AnyLead with Purpose. Drive Results. Grow with Regency Furniture! Regency Furnitu…
Skills: Sales Leadership, Coaching, Performance Management, Customer Service, Recruiting
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Supervise the daily performance of service providers to ensure quality service, safety compliance, and operational proficiency. Analyze work processes and utilize technology to reduce costs and improve delivery performance.
Must meet local age and license requirements and be authorized to work in the U.S. Requires basic knowledge of small package operations, health and safety techniques, and regulatory compliance.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Summary
This position is responsible for supervising the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements. He/She encourages sales lead participation through maintaining mutually beneficial customer relationships. This position supervises others within the department.
This position works with service providers to maximize day-to-day proficiency and ensure packages are delivered in a safe, timely, and professional manner. He/She participates in the development and implementation of work process plans to maximize center proficiency and achieve business results. This position reviews and analyzes work processes and work schedule information (e.g., exception reports, volume delivered/hour, miles driven, car set up, hours worked, accidents, etc.) to identify opportunities to reduce costs and improve performance.
Responsibilities:
Qualifications:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com
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Based on 2634 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,966 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1363 of the 16966 open customer service & support positions offer remote or hybrid work (480 remote, 883 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
