Waltham, Massachusetts, United States · On-site
$73k–$80k/yr
Center for Careers and the Applied Liberal Arts | Brandeis University Hiring Range: $73,400 - $79,700 Shape the Future of Career-Ready Education Are you interested in playing a critical role in the customer success funct…
Skills: Employer Relations, Customer Success, Account Management, CRM Tools, Handshake Platform
Lexington, Massachusetts, United States · On-site
$22/hr–$24/hr
Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY! At Gables, Taking Care of the Way You Live AND Work is at the heart of our company culture. By providing ou…
Skills: Sales, Marketing, Customer Experience Management, Relationship Building, Closing Ratios
Worcester, Massachusetts, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. 27.00 per hour Job Summary Interested in a career in the Biotech/Pha…
Skills: Lab Maintenance, Inventory Management, Customer Service, Hazardous Waste Consolidation, Microsoft Office 365
East Falmouth, Massachusetts, United States · On-site
$17/hr–$26/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Supervision, Customer Service, Deductive Reasoning, Analytical Skills, Computer Skills
Salem, Massachusetts, United States · On-site
Job Summary If you are passionate about selling, finding and winning new customers, new business, closing deals and sustaining these relationships even after the sale, the Sales Pro role may be for you! Our Sales Pro is …
Skills: Outside Sales, Account Management, Lead Generation, Customer Relationship Management, Closing Deals
Boston, Massachusetts, United States · Hybrid
$120k–$225k/yr
About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objecti…
Skills: Client Operations, Investment Operations, People Management, Transformation Management, Project Management
Waltham, Massachusetts, United States · On-site
$23/hr–$23/hr
US Environmental is a small family owned and operated company with 5 offices. We specialize in renting and selling environmental equipment including water sampling, air and dust monitoring, gas detection, soil analysis a…
Skills: Customer Service, Verbal Communication, Written Communication, Microsoft Word, Microsoft Excel
Boston, Massachusetts, United States · On-site
$81k–$109k/yr
CRE & Client Solutions Analyst, CoStar Debt Solutions <br> Job Description <br> Job Description - CRE & Client Solutions Analyst CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real…
Skills: Commercial Real Estate Lending, Portfolio Risk Analytics, Client Engagement, Data Mapping, Stress Testing
Springfield, Massachusetts, United States · On-site
$48k–$65k/yr
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about be…
Skills: Customer Relations, VIP Services, Casino Marketing, Hotel Operations, Conflict Resolution
Stoneham, Massachusetts, United States · On-site
$16/hr–$22/hr
Store - BOS-STONEHAM, MA The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, t…
Skills: Merchandising, Inventory Management, Workload Planning, Planogram Execution, Visual Merchandising
Wareham, Massachusetts, United States · On-site
$15/hr–$16/hr
Job DetailsJob Location: 0023 - Wareham, MA - WAREHAM, MA 02571Salary Range: $15.00 - $16.50 HourlySales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising …
Skills: Customer Service, Sales Techniques, POS Systems, Merchandising, Microsoft Office
Huntington, Massachusetts, United States · On-site
$18/hr–$31/hr
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally…
Skills: Retail Operations, Cash Reconciliation, Coaching, Mentoring, Customer Service
Stoneham, Massachusetts, United States · On-site
$16/hr–$22/hr
Store - BOS-STONEHAM, MA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and servic…
Skills: Retail Leadership, Sales Management, Customer Experience, Coaching, Operational Execution
North Andover, Massachusetts, United States · On-site
$20/hr–$22/hr
Job DetailsJob Location: North Andover, MA 01845Position Type: Full TimeSalary Range: $20.00 - $22.50 HourlyJob Shift: 1st ShiftJob Category: Customer ExperienceWork Schedule: Monday-Friday 10:00am-7:00pm alternating Sat…
Skills: Outbound Calling, Customer Retention, Problem Resolution, Sales, Communication Skills
Auburn, Massachusetts, United States · On-site
$18/hr–$28/hr
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Patient Restraint, Laboratory Sample Processing, Medication Dispensing, Anesthesia Monitoring, Surgical Preparation
Braintree, Massachusetts, United States · On-site
$18/hr–$20/hr
Job DetailsLevel: EntryJob Location: Braintree, MA 02184Position Type: Part TimeSalary Range: $18.00 - $20.00 HourlyJob Category: RetailTHE ROLE The Sales Lead is a crucial role for the store with a passion for client se…
Skills: Customer Service, Fashion Expertise, Client Relationship Management, Sales Conversion, POS Operation
Springfield, Massachusetts, United States · On-site
$17/hr–$26/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Supervision, Customer Service, Deductive Reasoning, Analytical Skills, Computer Skills
Franklin, Massachusetts, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
Quincy, Massachusetts, United States · On-site
$17/hr–$26/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Supervision, Customer Service, Merchandising, Inventory Management, Deductive Reasoning
Dedham, Massachusetts, United States · On-site
Job Description: Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great f…
Skills: Customer Service, Styling Guidance, Product Replenishment, Visual Merchandising, Cashiering
Waltham, Massachusetts, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage and steward relationships with employers and alumni to convert contacts into lasting hiring partnerships. Oversee the Handshake platform to facilitate job postings, track student interest, and guide partners through the hiring process.
Requires a bachelor's degree and 3-5 years of experience in employer relations, customer success, or recruiting coordination. Must possess strong organizational skills and the ability to communicate professionally across various university functions.
Center for Careers and the Applied Liberal Arts | Brandeis University
Hiring Range: $73,400 - $79,700
Shape the Future of Career-Ready Education
Are you interested in playing a critical role in the customer success function of the employer engagement team at Brandeis University? We are seeking an Assistant Director, Employer Success. Working alongside colleagues in employer and alumni engagement, this person turns employer and alumni contacts into returning partners who come back to Brandeis because working with us is easy, responsive, and worth their time.
When an employer or alum expresses interest in hiring, hosting students, or getting involved you will make sure they are met quickly, guided through the process, and set up for a positive experience. You will also coordinate across Career Services and university partners so each employer's needs reach the right person at the right time, with the larger goal of building lasting partnerships rather than one-time transactions.
What You’ll Do
Employer Relationship Success (50%)
Serve as project manager and relationship steward for employer and alumni engagements, keeping logistics smooth, tracking current, and follow-up consistent, whether owning the relationship directly or supporting a colleague who does; check in after hires are made and keep partners engaged.
Help employers navigate the hiring process from start to finish, including drafting job and internship descriptions; proactively introduce the full range of engagement options so single conversations grow into lasting partnerships
Know the Brandeis student value proposition well enough to articulate it confidently, including academics, international student talent, and the depth liberal arts graduates bring
Develop working knowledge of internship compliance and regulations around hiring Brandeis students, including international students
Platform and Opportunity Management (35%)
Own Handshake from the employer side: help partners create profiles, post jobs and internships, and set up recruiting schedules; monitor active postings, manage applicant bundles, and re-engage employers at the right points in the recruiting calendar; serve as the team's go-to for any employer navigating the platform
Use Handshake data to track student interest by industry and role, support contact identification, and inform team outreach strategy
Keep CRM records current; coordinate across Career Services to ensure employers get timely access to applicants
Build and maintain employer-facing resources, including quick guides to working with Brandeis, job and internship FAQs, and hiring materials that make the process easy for first-time partners
Professional Development and Operations (15%)
Participate in professional development activities relevant to employer relations and career services, including regional associations and conferences
Share insights from employer interactions with the broader team to inform strategy and outreach
Perform other duties as assigned
What We’re Looking For
Bachelor's degree required
3-5 years’ experience required
Experience in employer relations, career services, customer success, or a related field; backgrounds in account management, client services, or recruiting coordination also welcome
Demonstrated ability to manage multiple concurrent relationships and keep processes moving forward with consistent follow-through
Strong organizational skills, including consistent use of CRM tools and tracking systems; familiarity with Handshake or similar career management platforms a plus
Ability to coordinate across teams and functions to drive outcomes without having direct authority over every participant
Clear, professional communicator in writing, by phone and in person
Familiarity with internship compliance and regulations around hiring international students is helpful
Why Brandeis?
Brandeis University is making a significant investment in experiential learning as part of its vision for the future of liberal arts education. Students are already participating in exceptional internships, research, community-engaged learning, and applied projects across the university. Our next step is building a coordinated, university-wide ecosystem that expands access to high-quality experiential learning, strengthens partnerships across the university, and makes these opportunities a defined and recognized part of every Brandeis student's education.
To Apply:
Please submit a cover letter with your application for consideration. You should upload the letter with your resume; there is not a separate prompt for a cover letter in the candidate application system.
The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements.
Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").
HBI serves as both incubator and launch pad for new perspectives on Jews and gender.
The Hadassah-Brandeis Institute (HBI), located at Brandeis University, develops fresh ways of thinking about Jews and gender worldwide by producing and promoting scholarly research, artistic projects and public engagement. One of the world's only academic centers of its kind, HBI provides research resources and programs for scholars, students and the public. The Institute publishes books and a journal, convenes international conferences and local programming, and offers competitive grant and internship programs.
View all jobs at Hadassah-Brandeis InstituteBased on 2634 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,966 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1363 of the 16966 open customer service & support positions offer remote or hybrid work (480 remote, 883 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
