US Environmental is a small family owned and operated company with 5 offices. We specialize in renting and selling environmental equipment including water sampling, air and dust monitoring, gas detection, soil analysis a…
Skills: Customer Service, Verbal Communication, Written Communication, Microsoft Word, Microsoft Excel
US Environmental is a small family-owned and operated company specializing in the rental and sales of environmental equipment. We are looking for a Full-Time Equipment Technician / Delivery Driver in our Hamilton NJ offi…
Objective Do you care about environmental sustainability and eager to make a positive impact? U.S. Environmental Rental Corporation, a leader in environmental testing equipment rentals, is seeking a dedicated and friendl…
Skills: Customer Service, Problem Solving, Multitasking, Microsoft Word, Microsoft Excel
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$23/hr–$23/hr
Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, 401k
Posted 6d ago
~40 hrs/week
Responsibilities
The specialist manages incoming calls and processes orders using Alert IMS software to ensure accurate and timely fulfillment. They coordinate with technical, sales, and shipping teams while maintaining proactive communication with clients.
Requirements
A high school diploma and proficiency in Microsoft Office are required. Candidates should have customer service experience and a willingness to learn about environmental technology.
Full job description
US Environmental is a small family owned and operated company with 5 offices. We specialize in renting and selling environmental equipment including water sampling, air and dust monitoring, gas detection, soil analysis and survey. We offer full health, dental, vision and a 401k for all full time employees. We are currently in search of a confident and motivated team player to work in
our Customer Service Department.
At US Environmental, our customer service team is what distinguishes us from the competition. We pride ourselves on being responsive and creative. CSR's must be friendly, diplomatic and organized. They are expected to work with our clients and other team members throughout our organization to ensure that orders are filled accurately and in a timely manner. A positive attitude and enthusiasm to learn about our equipment including applications and specifications is a must for all Customer Service Representatives.
Essential Responsibilities
Description
Frequency
Answer incoming calls and communicate with clients and associates regarding questions, orders and/or forwarding calls to the appropriate department.
Daily
Input and print new orders, make changes that may include include cancelations, additions, subtractions, transfersand stop rentals.
Daily
Enter orders into our operating software Alert IMS.
Daily
Communicate any essentialor vital information to our technical, sales, purchasing and delivery/shipping teams via appropriate communication protocols; including face-to-face discussions, inter-office phone calls, email or video conferencing.
Daily
Follow-up with clients to provide information or solicitneeded documents, order confirmations, quotesor other essential information.
Daily
Facilitate inter-office transfer of equipment.
Daily
Assist inventory and accounting associates in making sure inventory transactions are being recorded accurately.
Weekly / Monthly
Perform all reasonably assigned tasks.
When requested
Qualifications & Requirements
High school diploma
Excellent verbal and written communication skills
Familiarity with Microsoft Office products: Word, Excel, and Outlook
Preferred Experience, Skills & Abilities
Customer Service experience
Experience with and/or enthusiasm to learn about environmental technology and applications
A family-owned and operated, small business providing rentals, distribution, and repairs of environmental monitoring equipment, accessories, and related items. U.S. Environmental is dedicated to providing our valued clients with the newest, most technologically-advanced, rugged, reliable, and accurate instrumentation. Our people are committed to providing a superior experience throughout all areas of our operation including customer service, rentals, sales, repairs, technical support, training, and accounting.
Offices: 166 Riverview Ave., Waltham, MA 02453, US · 91 Prestige Park Circle, Suite 5, East Hartford, CT 06108, US · 5C South Gold Dr., Hamilton, NJ 08691, US · 1202 Tech Blvd., Tampa, FL 33619, US · 781 Industrial Dr., Elmhurst, IL 60126, US
A family-owned and operated, small business providing rentals, distribution, and repairs of environmental monitoring equipment, accessories, and related items. U.S. Environmental is dedicated to providing our valued clients with the newest, most technologically-advanced, rugged, reliable, and accurate instrumentation. Our people are committed to providing a superior experience throughout all areas of our operation including customer service, rentals, sales, repairs, technical support, training, and accounting.
Offices: 166 Riverview Ave., Waltham, MA 02453, US · 91 Prestige Park Circle, Suite 5, East Hartford, CT 06108, US · 5C South Gold Dr., Hamilton, NJ 08691, US · 1202 Tech Blvd., Tampa, FL 33619, US · 781 Industrial Dr., Elmhurst, IL 60126, US