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Full-time
high school
Employee Stock Ownership Plan
Posted 10d ago
~40 hrs/week
Responsibilities
The Returns Specialist I provides administrative and customer service support for deposit operations, focusing on rejected transactions and check disputes. Responsibilities include processing chargebacks, reconciling end-of-day work, and ensuring daily items are balanced according to service level agreements.
Requirements
Candidates must have 1-2 years of banking or financial services operations experience and a high school diploma or equivalent. Proficiency in 10-key data entry and Microsoft Office applications is required, along with strong attention to detail and analytical abilities.
Full job description
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Returns Specialist I is responsible for providing administrative and customer service support for deposit operations bookkeeping functions with a primary focus on rejected transactions, remotely created check disputes, stop payment suspect items, and special return items.
Key Responsibilities: · Reviews reports on invalid, closed and frozen accounts; posts rejected items to the correct accounts; and ensures daily items are balanced. · Processes payments for customer items when deposits are made to cover negative balances or branch approval is received. · Prioritize daily functions to meet strict Service Level Agreements. · Process chargeback items, to include sending out large dollar notifications, and removing/placing holds accordingly. · Reconcile end of day work-scan and save completed packets daily.
Competencies Required: · Solid technology aptitude including proficiency with 10 key functions and Microsoft Office (Excel, Word, Outlook, SharePoint, Access). · Proficiency with 10-key by touch and Microsoft Office (Excel, Word, Outlook, SharePoint, Access), and the ability to quickly learn and navigate banking software applications and systems. · Excellent organizational and data entry skills, with the ability to multi-task, maintain accuracy, and met deadlines in a fast paced, high volume environment. · Good written and verbal communications skills. · Customer service orientation with effective problem-solving abilities and strong analytical skills. · Self-starter possessing the ability to work independently while supporting a team environment. · Strong attention to detail and high concern for data accuracy. · Ability to follow directions and apply proper policies, procedures and guidelines. · Ability to work flexible hours; demonstrated good attendance and punctuality. · Basic accounting knowledge including account reconciliation. · Desire to achieve individual and team goals.
Minimum Qualifications/Experience: · 1-2 years of banking or financial services operations experience. · Bookkeeping or deposit operations experience preferred.
Formal Education & Certification: · High School Diploma or equivalent required.
Work Status: · Full-Time.
Supervisory Responsibility: · None.
Travel: · 0%25 - Negligible amount of travel expected.
Working Conditions: · Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
For over 30 years, Woodforest National Bank® has successfully stood among the strongest community banks in the nation, proudly offering unsurpassed quality customer service since 1980. Woodforest National Bank offers both consumer and business products and services at more than 740 branches in 17 states across the United States. Woodforest National Bank is privately owned and our Employee Stock Ownership Plan is the largest shareholder. In the spirit of “true ownership” Woodforest National Bank employees strive to offer quality banking service and to understand the financial needs of every customer they serve. Our employees live, work and “give back” throughout our many banking communities by supporting organizations and civic events with countless hours of volunteer time and financial support. Woodforest National Bank is committed to earning customer loyalty by offering the highest level of customer service and competitive products and services by employees who are fair, responsive and professional. We believe in "relationship banking" and stand behind our motto of "Banking your way...EVERY DAY AND NIGHT!"
Based on 2235 listings with disclosed salaries, most administrative jobs in Texas pay between $48k–$95k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Texas right now?
There are currently 24,769 open administrative positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Texas?
Companies currently hiring include Texas Health and Human Services, Prairie View A&M University, UTMB School of Health Professions, Aiken Regional Medical Centers, University of Texas Southwestern Medical Center, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Texas?
Yes — 2863 of the 24769 open administrative positions offer remote or hybrid work (993 remote, 1870 hybrid).
How do I apply for Administrative jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.