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Full-time
Medical insurance, Dental insurance, Vision insurance, Life insurance, Short-term disability insurance, Long-term disability insurance
Posted 5d ago
~40 hrs/week
Responsibilities
The Director of First Impressions is responsible for greeting patients, managing front office operations, and ensuring an exceptional patient experience. They will also handle administrative tasks such as verifying insurance, answering phones, and maintaining electronic records.
Requirements
The ideal candidate should possess excellent communication and customer service skills, along with the ability to multitask in a fast-paced environment. While previous medical office or customer service experience is preferred, it is not strictly required.
Full job description
Director of First Impressions (D.O.F.I.) | Full-Time
Pay: Starting at $15/hour
Be the First Smile Patients See
Do you make great first impressions?
Do you never meet a stranger?
At Age Management & Aesthetics by HealthCARE Express, our Director of First Impressions (D.O.F.I.) is much more than a receptionist. You're the first face patients see, the first voice they hear, and the person who helps create an exceptional experience from the moment they walk through our doors.
If you're friendly, dependable, organized, and enjoy helping people, we'd love to meet you.
Why Join Us?
At HealthCARE Express, we believe great patient care starts with great people. We work hard, support one another, and genuinely enjoy coming to work each day. From monthly themed dress-up days to opportunities for personal and professional growth, we've created a culture where team members feel valued and encouraged to succeed.
What You'll Do
As the Director of First Impressions, you'll help keep the clinic running smoothly while providing outstanding customer service to every patient. You'll greet patients, verify demographic and insurance information, answer phones, collect payments, maintain accurate electronic records, and assist with front office operations. You'll also help keep forms and supplies organized, cross-train in other clinic responsibilities, and jump in wherever needed to support your teammates and deliver an exceptional patient experience.
What We're Looking For
We're looking for someone with excellent communication and customer service skills who is organized, dependable, and comfortable working in a fast-paced medical office. The ideal candidate can multitask with ease, maintains confidentiality, has basic computer skills, and enjoys being part of a collaborative team. Previous medical office or customer service experience is preferred but not required.
Schedule
Full-Time
Monday through Friday, 8:00 AM to 5:00 PM
No weekends. No holidays.
Benefits
Eligible full-time team members enjoy medical, dental, vision, life, short-term disability, long-term disability, accident, and critical illness insurance, along with Benefit Time Off (BTO) and bereavement leave.
About HealthCARE Express
HealthCARE Express proudly serves communities across Texas, Arkansas, Oklahoma, and Louisiana through 15 urgent care clinics, a specialty clinic, and our centralized billing department. We believe our people are the heart of everything we do and are committed to creating an environment where team members can grow personally and professionally while making a difference every day.
If you're ready to be the friendly face that helps create an exceptional patient experience, we'd love to hear from you.
Related keywords
Front DeskReceptionistPatient CareMedical OfficeCustomer ServiceAdministrative SupportInsurance VerificationElectronic Health RecordsClinic OperationsCommunication SkillsMultitaskingConfidentialityPatient ExperienceFull-time
Putting the CARE back in healthcare — Urgent Care, Occupational Medicine & Wellness.
Industry
Medical Practices
Company size
201-500 employees
Founded
2006
Headquarters
Texarkana, TX
LinkedIn followers
2,117
HealthCARE Express was founded in January of 2006 in Texarkana, TX with our first clinic being located on Richmond Rd. We now own and operate urgent care facilities in the state of Texas, Arkansas, Oklahoma, and Louisiana, and in recent years we expanded our model to include other practices as well. Today, we own seventeen urgent care and occupational medicine clinics, Imaging Center and an Age Management clinic.
Here at HealthCARE Express, we have focused on developing a foundation to support our growing clinics by including our own billing, marketing, and staffing metrics programs that are unique in the industry and give us a competitive advantage. In 2014, we finished a 16,000-foot expansion of our original building that allowed us to open our facility that now also houses a imaging and occupational medicine departments.
We pride ourselves on staying true to our core values and purpose so much, it's even on our name tags! Internally, we promote amazing customer service, financial success, an awesome place to work, and great medical care! Our purpose is to serve our communities, provide a WOWZA experience for our patients and customers, and leave a legacy of leaders. Because of this, our company is very involved in each of our local communities!
Offices: 3515 Richmond Road, Texarkana, TX 75503, US · 4701 W. 7th Street, Wake Village, TX 75501, US · 1509 W. Loop 281, Longview, TX 75604, US · 11819 Maumelle Blvd., North Little Rock, AR 72113, US · 125 Arkansas Blvd, Texarkana, Arkansas 71854, US
Urgent CareEmergency MedicineOccupational MedicineWellness MedicinePhysician JobsWellnessand Age ManagementHealth DiagnosticsHealth CareMedical
Based on 2067 listings with disclosed salaries, most administrative jobs in Texas pay between $48k–$98k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Texas right now?
There are currently 22,763 open administrative positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Texas?
Companies currently hiring include Prairie View A&M University, Texas Health and Human Services, UTMB School of Health Professions, University of Texas Southwestern Medical Center, Aiken Regional Medical Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Texas?
Yes — 2748 of the 22763 open administrative positions offer remote or hybrid work (918 remote, 1830 hybrid).
How do I apply for Administrative jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.