Job DetailsJob Location: AGA - Midtown The Liver Center - Atlanta, GA 30308Position Type: Full TimeEducation Level: High School or GEDTravel Percentage: As needed for business requirements.Job Category: Patient Facing - …
Skills: Patient Scheduling, Referral Coordination, Medical Documentation, HIPAA Compliance, Patient Communication
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Full-time
high school, professional certificate
Posted 24d ago
~40 hrs/week
Responsibilities
Responsible for managing patient appointments, coordinating referrals from primary care physicians, and handling front-office clinical functions. Acts as a liaison between the practice, referring physicians, and hospitals to ensure seamless patient care.
Requirements
Requires a High School Diploma or GED, with a preference for Certified Medical Assistants and 2-3 years of specialty clinic experience. Candidates must be computer literate and possess strong interpersonal skills for dealing with patients and medical staff.
Full job description
Job DetailsJob Location: AGA - Midtown The Liver Center - Atlanta, GA 30308Position Type: Full TimeEducation Level: High School or GEDTravel Percentage: As needed for business requirements.Job Category: Patient Facing - ClinicalGENERAL SUMMARY OF DUTIES: Responsible for all duties revolving around the office, scheduling of patient appointments for procedures, follow-up office visits and ancillary services. Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to be cross-trained in all front office and patient service related functions in order to provide coverage as needed in various duties at office locations across the practice.
REPORTS TO: Practice Manager
RESPONSIBILIITES
Duties include but are not limited to
Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures
Maintains and updates current information on physicians’ schedules and endoscopy block time; schedules patients according to physician availability and preference
Collects and records accurate patient information according to the UD Documentation Requirements
Ensures all applicable procedures are scheduled in UD endoscopy suites; coordinates scheduling of procedures in hospital if necessary
Ensures all applicable ancillary services are scheduled at UD
Mails/Emails information packets to patients who are new to the practice
Answers incoming calls in a timely and efficient manner; addresses questions regarding patient appointments and requests for information from referring providers
Greets onsite patients in a prompt, pleasant, and helpful manner
Accurately provides or counsels patients and/ or relatives with pertinent information regarding medical treatment or procedures; distributes or mails preps to patients if necessary
Meets or exceeds quality and productivity standards as set by the Practice Manager
Answers emails and voicemails and returns patient calls in a timely and efficient manner
Completes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
Acts a liaison between the office and referring physician practices and hospitals
Participates in staff meetings as directed by the Practice Manager
Participates in marketing activities as directed by the Practice Manager
Cross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Practice Manager
Travels to office locations within the Metro area to provide coverage in various front office functions as directed by the Practice Manager and/or Regional Director of Operations
Any other duties and/or special projects as assigned
REQUIRED EDUCATION, SKILLS & EXPERIENCE
High School Diploma or GED required; Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology experience preferred. Bilingual preferred, but not required. Staff member must be computer literate and able to operate healthcare system and multiple Microsoft Office applications.
ADDITIONAL SKILLS AND EXPERIENCE
The Referral Coordinator must be able to
Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
Displays a professional outgoing warm and helpful attitude
Possesses compassion for dealing with people who are ill and need help
Plan, prioritize, and complete multiple tasks as delegated by the Office Manager
Work under pressure; assess, respond, and communicate issues in a timely manner
Communicate clearly with patients and coworkers through the telephone, email, and in-person
Interpret and apply clinical and non-clinical policies and procedures
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS
Requires sitting and standing associated with a normal office environment; travel as business needs requireQualifications
Innovation in Practice | A network of partner practices providing comprehensive digestive care
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2018
Headquarters
Atlanta, Georgia
LinkedIn followers
22,578
As one of the largest GI practice management companies in the U.S., United Digestive focuses on building partnerships with physicians and gastroenterology practices nationwide. Our team provides strong operational infrastructure so clinicians are able to focus on delivering the highest quality patient care. We are passionate about exceeding the expectations of our providers and patients while also empowering employees, technologies, and processes to continually improve our company.
Our comprehensive service offering includes compliance, regulatory resources, revenue cycle management, human resources, technology, recruiting, marketing, and more. In addition, we offer our physician partners access to a growing suite of ancillary services, clinical research trials, as well as professional collaboration with more than 130 GI physicians and advanced practice providers.
In 2018, United Digestive was formed through a partnership between Frazier Healthcare Partners and one of the largest gastroenterology groups in the country, Atlanta Gastroenterology Associates. With more than 40 years of operational expertise and advancements in digestive healthcare services, we are proud of what we have accomplished, but we are even more excited about what we will achieve together.
Offices: 10 Glenlake Pkwy NE, North Tower | Suite 900, Atlanta, Georgia 30328, US
GastroenterologyPractice Management ServicesPatient CareHealthcareHealthcare ManagementPrivate EquityAmbulatory Surgery Centersand De Novo ExpansionHuman ResourcesFinance
Based on 809 listings with disclosed salaries, most administrative jobs in Georgia pay between $48k–$95k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Georgia right now?
There are currently 7,979 open administrative positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Georgia?
Companies currently hiring include Northside Hospital, Emory Healthcare, PruittHealth, Emory University Department of Economics, Piedmont HealthCare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Georgia?
Yes — 1080 of the 7979 open administrative positions offer remote or hybrid work (399 remote, 681 hybrid).
How do I apply for Administrative jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.