Knoxville, Tennessee, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer service, Phone communication, Problem solving, Computer skills, Typing
Marietta, Georgia, United States · On-site
$17/hr–$19/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer service, Communication, Problem solving, Time management, Documentation
Jacksonville, Florida, United States · On-site
$55k–$65k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Outside sales, Customer relationship management, Sales prospecting, Cold calling, Proposal preparation
Pompano Beach, Florida, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Communication, Time Management, Problem Solving, Documentation
Columbia, South Carolina, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Routing, B2B sales, New business development, Customer service, Operations management
Wildwood, Florida, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: B2B sales, New business development, Customer service, Operations management, Business unit management
Alpharetta, Georgia, United States · On-site
$17/hr–$19/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer service, Communication, Problem solving, Time management, Documentation
Jacksonville, Florida, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Routing, B2B Sales, New Business Development, Customer Service, Operations Management
Largo, Florida, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Sales, Customer Relationship Management, Prospecting, Cold Calling, Proposal Presentation
Odessa, Florida, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Communication, Time Management, Problem Solving, Record Keeping
Port Orange, Florida, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Communication, Time Management, Problem Solving, Documentation
Tampa, Florida, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: B2B sales, Strategic account planning, Sales data analysis, Market trend analysis, National account management
Naples, Florida, United States · On-site
$17/hr–$29/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer service, Communication, Time management, Documentation, Problem solving
Naples, Florida, United States · On-site
$17/hr–$19/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Communication, Pest Prevention, Termite Protection, Documentation
Naples, Florida, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Sales, Customer Relationship Management, Prospecting, Cold Calling, Proposal Preparation
Brooksville, Florida, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer service, Communication, Problem solving, Time management, Documentation
Odessa, Florida, United States · On-site
$55k–$65k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Outside sales, Customer relationship management, Sales prospecting, Proposal presentation, Cold calling
Orange Park, Florida, United States · On-site
$55k–$65k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Sales, Customer relationship management, Pest control inspection, Proposal preparation, Networking
Riverview, Florida, United States · On-site
$55k–$65k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Sales, Customer relationship management, Prospecting, Appointment setting, Proposal presentation
Charlotte, North Carolina, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Routing, B2B sales, New business development, Customer service, Operations management
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The Office Manager will handle incoming customer calls, resolve inquiries, and manage scheduling and billing. They will also perform administrative tasks including reporting, accounts payable, human resources paperwork, and payroll processing.
Candidates must have at least a High School Diploma or GED and previous phone-based customer service experience. Strong computer, typing, and 10-key skills are required, along with excellent time management and problem-solving abilities.
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.
We offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you!
Please email your resume TODAY!!
Job responsibilities
Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.
Requirements
• High School Diploma or GED at a minimum
• Previous experience with customer service on the phone
• Strong problem solving skills
• Excellent computer, typing, and 10-key skills
• Time management talent and a sense of urgency
• Background checks will be completed on all candidates considered for hire.
Massey Services is an Equal Opportunity Employer and Drug Free Workplace
Residential and Commercial pest control and prevention, termite protection and landscape service provider.
At Massey Services, we are committed to providing GREAT SERVICE that protects homes and businesses against the devastation of termite damage, unwanted and unhealthy pests and makes your landscape green, beautiful and healthy all year long. We believe in Total Customer Satisfaction, which is why you can expect more...and get it! Based in Orlando, FL, Massey Services is the nation's fifth largest pest prevention company and largest privately held, family-owned company in the business. Celebrating 39 years of profitable growth, Massey Services and its subsidiary organizations employ nearly 2,800 team members and operate approximately 2,600 vehicles providing residential and commercial pest prevention, termite protection, landscape and irrigation services to nearly 1,000,000 customers from Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Tennessee, Virginia and Oklahoma.
Offices: 315 Groveland St, Orlando, FL 32804, US
Residential and Commercial pest control and prevention, termite protection and landscape service provider.
At Massey Services, we are committed to providing GREAT SERVICE that protects homes and businesses against the devastation of termite damage, unwanted and unhealthy pests and makes your landscape green, beautiful and healthy all year long. We believe in Total Customer Satisfaction, which is why you can expect more...and get it! Based in Orlando, FL, Massey Services is the nation's fifth largest pest prevention company and largest privately held, family-owned company in the business. Celebrating 39 years of profitable growth, Massey Services and its subsidiary organizations employ nearly 2,800 team members and operate approximately 2,600 vehicles providing residential and commercial pest prevention, termite protection, landscape and irrigation services to nearly 1,000,000 customers from Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Tennessee, Virginia and Oklahoma.
Offices: 315 Groveland St, Orlando, FL 32804, US
