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Spring Lake, North Carolina, United States · On-site
Entry level$1.9B raised
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Position Title: DINING SERVICES DIRECTOR Shift: Mon-Fri, 7a-4p; hours will vary depending on business needs and events Salary: $70,000 - $75,000 Other Forms of Compensation: none Growth. Opportunity. Excellence. Canteen …
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$19/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Health savings account, Basic life insurance, Supplemental life insurance
Posted 8d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
The supervisor assists the General Manager in daily facility operations, including staff scheduling, inventory management, and revenue reconciliation. They are also responsible for ensuring high levels of customer satisfaction and maintaining the safety and appearance of the parking facility.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of experience in customer service, preferably within the parking or hospitality industry. Proficiency in cash handling, basic computer operations, and the ability to work flexible hours including evenings and weekends are required.
Full job description
Job DetailsJob Location: Raleigh Fast Park - Raleigh, NC 27617Position Type: Full TimeEducation Level: NoneSalary Range: $19.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: ManagementParking Facility Supervisor - Fast Park & Relax
Please apply by completing the application completely and provide a professional, up to date resume
JOB ADDRESS: 8820 Fast Park Drive, Raleigh, NC 27617
Shift - Evenings & Weekends (we are looking for someone with flexibility)
Fast Park & Relax has a fabulous opportunity for a positive, high energy, talented individual to apply their leadership skills in the travel industry.
Fast Park & Relax, the premier offsite parking company near Raleigh Durham International Airport, offers a competitive wage, room for advancement with a national company and great benefits (PTO starts accruing on day one!). If you enjoy working in the travel/hospitality/service industry, please explore the opportunities we are offering.
Job Purpose
To assist the General Manager in the daily operations of the Fast Park facility, ensuring smooth and efficient parking services for customers while maximizing revenue and maintaining a high level of customer satisfaction. This role involves supervising staff, managing customer interactions, overseeing financial transactions, and maintaining the overall appearance and functionality of the parking facility.
Key Responsibilities
Assist in the daily operations of the Fast Park facility, including opening and closing procedures, staff scheduling, and inventory management.
Supervise and train parking attendants, providing guidance on customer service, cash handling procedures, and parking lot management.
Ensure excellent customer service by addressing customer inquiries, resolving complaints, and providing assistance with parking-related issues.
Manage financial transactions, including cash handling, credit card processing, and daily revenue reconciliation.
Monitor and maintain the parking facility, ensuring cleanliness, safety, and proper functioning of equipment.
Enforce parking rules and regulations, issuing citations as needed and addressing any security concerns.
Assist with marketing and promotional activities to attract and retain customers.
Prepare daily, weekly, and monthly reports on parking activity, revenue, and expenses.
Maintain a safe and secure environment for both customers and employees.
Communicate effectively with the staff and customers.
Stay up-to-date on industry best practices and company policies.
Perform other duties as assigned.
Employee Benefits
Medical (PPO or HDHP)
Dental
Vision
HSA (Health Savings Account)
Basic Life / AD&D
Supplemental Life / AD&D
Disability Insurance
EAP (Employee Assistance Program)
401(k) Retirement Savings Plan
Paid Time Off (“PTO”)
Holiday Pay
QualificationsRequired Education
High School Diploma or equivalent
Required Experience
Minimum of 1 year of experience in customer service, preferably in a parking or hospitality environment.
Experience handling cash and credit card transactions.
Experience with basic computer operations, including data entry and report generation.
Required Skills and Abilities
Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and supervisors.
Strong problem-solving skills and the ability to handle customer complaints and difficult situations with professionalism and tact.
Ability to work independently and as part of a team.
Ability to multitask and prioritize tasks in a fast-paced environment.
Ability to stand for extended periods and work outdoors in various weather conditions.
Ability to follow established procedures and guidelines.
Ability to maintain a professional appearance and demeanor at all times.
Basic math skills.
Ability to operate parking-related equipment (e.g., ticket dispensers, gates).
Ability to read and interpret maps and directions.
Ability to maintain accurate records.
Ability to work flexible hours, including weekends and holidays.
Valid driver's license and clean driving record (may be required depending on specific job duties).
Ability to understand and follow safety regulations.
Yes, we park your car, but we’re really focused on getting you to the airport quickly, conveniently and stress-free!
Industry
Travel Arrangements
Company size
51-200 employees
Founded
1978
Headquarters
Cincinnati, Ohio
LinkedIn followers
309
Fast Park is driven to deliver the most convenient and easy-to-use airport parking service. We are constantly listening to the customer’s needs and making sure we over-deliver to their expectations. There’s an urgency to travel, and we respond to it so you can relax. Using Fast Park is like you’ve already arrived at your destination...
Offices: 250 West Court Street, Suite 200E, Cincinnati, Ohio 45202, US
Airport Parking and Customer ServiceParkingCustomer Service
How much do Customer Service & Support jobs in North Carolina pay?
Based on 1849 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $45k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in North Carolina right now?
There are currently 24,184 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in North Carolina?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Allied Universal, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in North Carolina?
Yes — 1133 of the 24184 open customer service & support positions offer remote or hybrid work (543 remote, 590 hybrid).
How do I apply for Customer Service & Support jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in North Carolina