Durham, North Carolina, United States · On-site
$70k–$78k/yr
Come help shape the guest experience at one of the Triangle’s favorite destinations! From the first hello to the last train ride of the day, the Director of Guest Operations helps make every visit to the Museum of …
Skills: Strategic leadership, Customer service, Operational strategy, People leadership, Budget management
Durham, North Carolina, United States · On-site
$57k–$65k/yr
What if your next event venue included dinosaurs, treehouses, butterflies, and 84 acres of possibilities? Join the Museum of Life and Science as our Rentals Manager and lead the team that brings unforgettable weddings, c…
Skills: Event Management, Hospitality Management, Team Leadership, Staff Supervision, Budgeting
Durham, North Carolina, United States · On-site
$23/hr
Are you equally at home designing a great STEM activity, coaching a camp counselor, and leading a roomful of adults through a team challenge? As Associate Program Manager for Camp and Teambuilding, at the Museum of Life …
Skills: Informal education, Curriculum development, STEM education, Classroom management, Staff supervision
Durham, North Carolina, United States · On-site
$15/hr
Love great coffee, cool merchandise, and making someone’s day a little better? Join the Museum of Life and Science as a Full-Time Retail Operations Associate and Barista, where you’ll create welcoming experie…
Skills: Customer service, Barista skills, Drink preparation, Cash handling, Point-of-sale systems
Durham, North Carolina, United States · On-site
Job Description Aramark Healthcare+ is seeking a Patient Services Manager to support Duke Regional Hospital in Durham, NC. The Patient Services Manager will support patient dining operations within the Food & Nutrition D…
Skills: Patient food service management, Team leadership, Safety and sanitation compliance, Customer service, Financial reporting
Durham, North Carolina, United States · On-site
$15/hr–$19/hr
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Retail sales, Customer service, Product knowledge, Communication, Sales goal achievement
Durham, North Carolina, United States · Hybrid
$60k–$80k/yr
Description Join Our Team as a Local Commercial Sales Representative! Are you a driven sales professional with a knack for building strong customer relationships? We’re looking for a Local Commercial Sales Representative…
Skills: B2B sales, Prospecting, Pipeline management, Negotiation, Customer relationship management
Durham, North Carolina, United States · On-site
✨ Join the Lovisa Team – Where Fashion and Fun Come Together! ✨ Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destination for trendy, affordable jewelle…
Skills: Customer service, Retail sales, Fashion styling, Communication, Teamwork
Durham, North Carolina, United States · On-site
Overview Role: Laundry Worker Join Healthcare Services Group (HCSG) as a Laundry Worker, where you will play a crucial role in maintaining the cleanliness and availability of linens and garments in a long-term care facil…
Skills: Laundry operations, Infection control, Universal precautions, Customer service, Lifting
Durham, North Carolina, United States · On-site
Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. At HCSG, we are passionate abo…
Skills: Housekeeping, Sanitation, Infection control, Customer service, Cleaning
Durham, North Carolina, United States · On-site
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Sales, Inventory management, Communication
Durham, North Carolina, United States · On-site
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Skills: Customer service, Security monitoring, Access control, Incident response, Administrative logging
Durham, North Carolina, United States · On-site
Description Phononic, a global leader in solid-state cooling and heating technology, is seeking an IT Desktop Support Technician. This is a broad-based position that does not require extensive experience but does demand …
Skills: Desktop support, Windows 10/11, Hardware troubleshooting, Software installation, Network troubleshooting
Durham, North Carolina, United States · On-site
$18/hr–$22/hr
Description The Patient Services Specialist provides essential support and administrative services to the clinic, the therapists, the patients, and their families in a fast-paced environment. This person will be involved…
Skills: Customer Service, Medical Scheduling, Data Entry, Bilingual English and Spanish, Insurance Verification
Durham, North Carolina, United States · On-site
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Sales, Inventory management, Communication
Durham, North Carolina, United States · On-site
$16/hr
JOB TITLE: Houseperson REPORTS TO: Housekeeping Manager OUR WHY As humble ambassadors of our namesake city, we prioritize quality, kindness, and inclusivity so all feel welcome. OUR CORE VALUES INSPIRE WONDER Innovation …
Skills: Housekeeping, Cleaning, Customer Service, Attention To Detail, Time Management
Durham, North Carolina, United States · On-site
At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities. We offer more than just a j…
Skills: HVAC maintenance, Preventative maintenance, Apartment maintenance, Appliance repair, Pool maintenance
Durham, North Carolina, United States · On-site
$39k–$53k/yr
Join Durham County Government Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart…
Skills: Problem Solving, Customer Service, Microsoft Office, Epic, Technical Data Interpretation
Durham, North Carolina, United States · On-site
If you have a smile that lights up a room and a passion for making spaces shine, we want you on our team! Pay: $15 per hour (Paid bi-weekly + Pay on Demand options!) Benefits: Medical, Dental, and Vision plan options; Li…
Skills: Customer service, Cleaning, Attention to detail, Reliability, Time management
Durham, North Carolina, United States · On-site
Emmy Squared Durham is looking for an experienced Restaurant Manager to join our growing team and help lead us to continued success! We are looking for a passionate and driven leader who is ready to take their hospitalit…
Skills: Team leadership, Restaurant management, Culinary operations, Food safety compliance, Staff training
Durham, North Carolina, United States • On-site
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The Director of Guest Operations leads the museum's guest relations teams, overseeing daily operations, staff supervision, and the development of guest experience strategies. They collaborate across departments to manage budgets, analyze attendance data, and ensure high standards of service and safety.
Candidates must have at least 10 years of progressive experience in customer service and 5+ years in a strategic leadership role. Strong interpersonal, analytical, and crisis management skills are required, along with the physical ability to navigate the museum's 84-acre grounds.
Come help shape the guest experience at one of the Triangle’s favorite destinations! From the first hello to the last train ride of the day, the Director of Guest Operations helps make every visit to the Museum of Life and Science memorable.
The Museum of Life and Science is an 84-acre science center where science, nature, animals, and hands-on discovery come together to inspire curiosity for guests of all ages. The Director of Guest Operations, reporting to the Vice President for Guest Experiences, leads the teams at the heart of the Museum’s day-to-day guest experience.
This role combines people leadership, operational strategy, exceptional customer service, and a little bit of Museum magic. The Director creates the standards, systems, training, and culture that help our Guest Relations teams thrive while ensuring every guest feels welcomed, supported, and excited to explore. As a member of the Museum’s Leadership Team, the Director also works across departments to use data, creativity, and collaboration to continually strengthen the guest experience.
Required:
Preferred:
Staff Oversight: Guest Relations Manager of Welcome, Guest Relations Manager of Experience
Our mission is to create a place of lifelong learning where people of all ages embrace science as a way of knowing.
The Museum of Life and Science is one of North Carolina’s top attractions. Situated on 84-acres, our interactive science park includes a science center, a butterfly conservatory which is one of the largest in the world and beautifully-landscaped outdoor exhibits which are safe havens for rescued black bears, lemurs, and endangered red wolves. Our mission is to create a place of lifelong learning where people, from young child to senior citizen, embrace science as a way of knowing about themselves, their community, and their world.
Offices: 433 W Murray Ave, Durham, NC 27704, US
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