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$15/hr
Full-time
professional certificate
Posted just now
~40 hrs/week
Responsibilities
The associate will provide excellent customer service while managing the daily operations of the museum store and coffee bar. Responsibilities include preparing specialty beverages, processing transactions, maintaining inventory, and ensuring high standards of cleanliness and merchandising.
Requirements
Candidates should have a passion for customer service and at least one year of barista experience is desired. The role requires the ability to stand for long periods, lift 40 pounds, and work a flexible schedule including weekends and evenings.
Full job description
Love great coffee, cool merchandise, and making someone’s day a little better? Join the Museum of Life and Science as a Full-Time Retail Operations Associate and Barista, where you’ll create welcoming experiences for guests while keeping our coffee bar and Museum stores running smoothly. Bring your customer service superpowers, barista skills, and eye for detail to one of the Triangle’s favorite destinations.
Job Title: Full-Time Retail Operations Associate and Barista
Job Classification: Regular, FT
Department: Retail
Reports to: Retail Operations Assistant Manager
Position Objective: Support the Museum’s mission by providing excellent customer service and creating a welcoming, engaging retail and coffee bar experience for Museum guests. This position supports the day-to-day operation of the Museum stores and coffee bar while maintaining high standards for service, cleanliness, merchandising, food safety, inventory, and cash handling.
QUALIFICATIONS
Required:
A demonstrated passion for customer service
Superior drink building skills
A demonstrated ability to prioritize and handle multiple tasks efficiently and in an organized fashion
Ability to monitor, organize, and rotate coffee bar inventory
Basic proficiency with computer and point-of-sale systems
Ability to accurately handle cash, charge, check, and gift card transactions
Ability to work independently with limited supervision and collaboratively as part of a team
Ability to stand for up to 9 hours
Ability to withstand prolonged periods of repetitive motions with hands/wrists
Ability to maneuver around coffee bar, sales floor, and stock rooms including repetitive bending, prolonged standing, twisting, and climbing
Ability to lift 40 pounds
Set schedule with weekend and occasional evening work
Desired:
Coffee bar/retail experience
1+ year of barista experience
Servsafe certification
Conversant in Spanish
Familiarity with CounterPoint or similar point-of-sale system
Responsibilities:
Provide friendly, efficient, and knowledgeable service to Museum guests in the coffee bar and Museum stores
Prepare and serve coffee, specialty beverages, and other menu items according to established recipes, quality standards, and food-safety practices
Accurately process cash, credit card, check, and gift card transactions
Open and close the coffee bar and Museum stores in accordance with departmental procedures and standards
Maintain clean, organized, well-stocked, and guest-ready coffee bar and retail spaces throughout each shift
Organize, stock, and rotate coffee bar inventory to maintain product availability and quality
Maintain visual merchandising standards with strong attention to detail
Follow Museum, departmental, and applicable health and food-safety policies and procedures
Identify and communicate operational successes, opportunities, and concerns to Retail Operations leadership
Prioritize and manage multiple responsibilities based on guest needs and daily operational demands
Work independently with limited supervision while contributing to a collaborative and supportive team environment
Always demonstrate adherence to Museum safety procedures
Engage with Museum guests in a positive and helpful way to support an enjoyable and safe experience
Demonstrate and advance the Museum’s Strategic Plan through interactions with staff, volunteers, and guests
Our mission is to create a place of lifelong learning where people of all ages embrace science as a way of knowing.
Industry
Museums, Historical Sites, and Zoos
Company size
51-200 employees
Founded
1946
Headquarters
Durham, NC
LinkedIn followers
3,207
The Museum of Life and Science is one of North Carolina’s top attractions. Situated on 84-acres, our interactive science park includes a science center, a butterfly conservatory which is one of the largest in the world and beautifully-landscaped outdoor exhibits which are safe havens for rescued black bears, lemurs, and endangered red wolves. Our mission is to create a place of lifelong learning where people, from young child to senior citizen, embrace science as a way of knowing about themselves, their community, and their world.
Offices: 433 W Murray Ave, Durham, NC 27704, US
Museums and Historical SitesLeisureNon ProfitCulture & EntertainmentArts, entertainment and recreation
How many Retail jobs are open in Durham, NC right now?
There are currently 682 open retail positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Durham, NC?
Companies currently hiring include Lowe's Companies, Inc., Circle K, Toshiba Global Commerce Solutions, The TJX Companies, Inc., Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Durham, NC?
Yes — 20 of the 682 open retail positions offer remote or hybrid work (1 remote, 19 hybrid).
How do I apply for Retail jobs in Durham, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.