Come help shape the guest experience at one of the Triangle’s favorite destinations! From the first hello to the last train ride of the day, the Director of Guest Operations helps make every visit to the Museum of …
Are you equally at home designing a great STEM activity, coaching a camp counselor, and leading a roomful of adults through a team challenge? As Associate Program Manager for Camp and Teambuilding, at the Museum of Life …
Help connect science to the communities it serves! As Associate Program Manager for Research and Engagement, at the Museum of Life and Science, you’ll collaborate with researchers, students, partners, and community…
Principal, Real World Data Sourcing & Partnerships
Durham, North Carolina, United States · Remote OK
$160k–$180k/yr
Senior
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Real World Data, Data Sourcing, Alliance Management, Vendor Management, Strategic Partnerships
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Pharmaceutical care, Medication therapy management, Oncology infusion, Drug information, Patient education
School of Medicine: Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclus…
Skills: Genomics, Nutrition, Public health, Research, Data analysis
To be eligible for this position, you must reside in the same country where the job is located. Job Overview Establish and manage an effective business development program to maximize organization growth. Serve as overal…
Job Description At our company, we aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatmen…
Skills: People management, Manufacturing operations, Lean six sigma, Process improvement, Problem solving
Medical Lab Scientist - Transfusion Services - Third Shift
Durham, North Carolina, United States · On-site
Entry level
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Medical Lab Scientist - Transfusion Services - Second Shift
Durham, North Carolina, United States · On-site
Entry level
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Medical Lab Scientist - Transfusion Services - Second Shift
Durham, North Carolina, United States · On-site
Entry level
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Asheville, North Carolina, United States · Remote OK
$131k–$193k/yr
Senior+$20B raised
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusi…
Medical Lab Scientist - Transfusion Services - Third Shift
Durham, North Carolina, United States · On-site
Entry level
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Thought Leader Liaison, Gynecological Oncology – Pac South / Southwest
Durham, North Carolina, United States · Remote OK
Senior+$26M raised
Thought Leader Liaison, Gynecological Oncology – Pac South / Southwest Territory includes but is not limited to: Texas, New Mexico, Arizona, Hawaii, and Southern California. The Thought Leader Liaison (TLL), Gynecologica…
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
LOCATION: Durham, NC preferred (on-site). Remote candidates will also be considered, particularly those based in the Boston or San Francisco Bay Area markets. STATUS: Full Time TRAVEL: Up to 75%, including international …
The SED leads investigator and site engagement across Lightship's network. Following investigator selection, the SED owns onboarding, credentialing, and site qualification, and maintains the investigator relationship thr…
Skills: Clinical research, Site engagement, Investigator management, Credentialing, Site qualification
Company Overview: Beam Therapeutics is a biotechnology company committed to establishing the leading, fully integrated platform for precision genetic medicines. To achieve this vision, Beam has assembled a platform with …
Skills: SAP, Microsoft Visio, Process Mapping, Instructional Design, Supply Chain Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$70k–$78k/yr
Full-time
Posted just now
~40 hrs/week
Responsibilities
The Director of Guest Operations leads the museum's guest relations teams, overseeing daily operations, staff supervision, and the development of guest experience strategies. They collaborate across departments to manage budgets, analyze attendance data, and ensure high standards of service and safety.
Requirements
Candidates must have at least 10 years of progressive experience in customer service and 5+ years in a strategic leadership role. Strong interpersonal, analytical, and crisis management skills are required, along with the physical ability to navigate the museum's 84-acre grounds.
Full job description
Come help shape the guest experience at one of the Triangle’s favorite destinations! From the first hello to the last train ride of the day, the Director of Guest Operations helps make every visit to the Museum of Life and Science memorable.
The Museum of Life and Science is an 84-acre science center where science, nature, animals, and hands-on discovery come together to inspire curiosity for guests of all ages. The Director of Guest Operations, reporting to the Vice President for Guest Experiences, leads the teams at the heart of the Museum’s day-to-day guest experience.
This role combines people leadership, operational strategy, exceptional customer service, and a little bit of Museum magic. The Director creates the standards, systems, training, and culture that help our Guest Relations teams thrive while ensuring every guest feels welcomed, supported, and excited to explore. As a member of the Museum’s Leadership Team, the Director also works across departments to use data, creativity, and collaboration to continually strengthen the guest experience.
Qualifications
Required:
5+ years’ experience in a strategic leadership role
10 years of progressive responsibility in customer service
Able and willing to embrace Museum mission of science as a way of knowing
Excellent oral and written communication skills
Strong interpersonal skills including the ability to work collaboratively
Ability to work with diverse populations
Creative problem-solving skills
Experience using data to develop, track and analyze sales objectives and performance
Experience with point-of-sale systems, ability to accurately handle and reconcile cash and credit card transactions
Strong computer skills (including Excel)
Ability to work flexible schedule (including at least one weekend day per week)
Crisis management skills
Experience in budget management
Strong strategic development skills
Ability to be on one’s feet for up to 8 hours at a time and walk distances of up to one mile over varying terrains.
Preferred:
2+ years database experience
Spanish-speaking
First aid and CPR certification
Knowledge of Blackbaud or related software
Responsibilities
Oversight of the Museum’s Guest Relations functions performed by the Admission Desk, Park Rangers, Reservations and Train Drivers including:
Provide leadership and primary supervision for Guest Relations Managers
Collaborate with Managers to develop and implement efficient Guest Relations operational procedures
Develop and manage Guest Relations budget to promote efficiency and profitability
Collaboratively develop and implement guest policies in accordance with strategic goals
Develop and implement guest experience enhancements such as pocket science to delight and engage guests
Ensure hiring, onboarding, organizational policies and training standards are adequate and consistently applied
Develop and implement plans to enhance guest experience through the reservation process and group check-in
In collaboration with People & Culture, develop and deliver customer service and guest experience training
Collect, analyze and share attendance data and metrics with internal teams to support marketing and development objectives
Partner with Membership team and support membership goals through Admission Desk sales and member customer service
Collaborate across teams to ensure the overall operational functions support an exemplary guest experience
Participate in ensuring the delivery of the museum’s strategic objectives through participation in the Museum’s Leadership Team
Plan strategic direction and set annual goals in collaboration with VP for Guest Experiences
Collaborate with Database Administrator to develop and maintain policies and procedures that ensure integrity of member and reservations data.
Participate in the museum’s Shadow Team and Safety Committee to include leading First Aid and Train subcommittees
Attend and participate in Emergency Coordinator training as well as act as Emergency Coordinator when the need arises.
Facilitate regular department meetings to work on systems structures and processes, formulation and/or adjusting best business practices.
Staff Oversight: Guest Relations Manager of Welcome, Guest Relations Manager of Experience
Our mission is to create a place of lifelong learning where people of all ages embrace science as a way of knowing.
Industry
Museums, Historical Sites, and Zoos
Company size
51-200 employees
Founded
1946
Headquarters
Durham, NC
LinkedIn followers
3,207
The Museum of Life and Science is one of North Carolina’s top attractions. Situated on 84-acres, our interactive science park includes a science center, a butterfly conservatory which is one of the largest in the world and beautifully-landscaped outdoor exhibits which are safe havens for rescued black bears, lemurs, and endangered red wolves. Our mission is to create a place of lifelong learning where people, from young child to senior citizen, embrace science as a way of knowing about themselves, their community, and their world.
Offices: 433 W Murray Ave, Durham, NC 27704, US
Museums and Historical SitesLeisureNon ProfitCulture & EntertainmentArts, entertainment and recreation
How much do Science & Research jobs in Durham, NC pay?
Based on 399 listings with disclosed salaries, most science & research jobs in Durham, NC pay between $55k–$221k per year. Individual offers vary with seniority, company size, and specialization.
How many Science & Research jobs are open in Durham, NC right now?
There are currently 962 open science & research positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Science & Research roles in Durham, NC?
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, IQVIA, Duke Health Technology Solutions, KBI Biopharma, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Science & Research jobs in Durham, NC?
Yes — 208 of the 962 open science & research positions offer remote or hybrid work (103 remote, 105 hybrid).
How do I apply for Science & Research jobs in Durham, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.