Description AdaptHealth Opportunity – Apply Today! About Adapt Health At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital …
Skills: Medical records review, Insurance verification, Patient communication, Documentation compliance, Data entry
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed. For the past 20 years FastMe…
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Company Description Morguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities'…
Company Description Morguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities'…
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Phlebotomy, Venipuncture, Capillary collection, Specimen processing, Data entry
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Company Description About Veolia Veolia group aims to be the benchmark company for ecological transformation. With nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both …
Skills: Project Execution, Administrative Support, Microsoft Office, Adobe, Google Suite
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Nurse Aide I & Clinical Secretary - Labor & Delivery
Cary, North Carolina, United States · On-site
Entry level
Overview The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretar…
Skills: Patient Care, Secretarial Support, Customer Service, Clinical Documentation, Patient & Family Centered Care
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer service, Sales, Communication, Problem solving, Teamwork
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer service, Sales, Communication, Problem solving, Teamwork
Maintenance Technician Are you looking to grow your career in Maintenance in the multifamily industry? Pegasus Residential seeks to hire and retain the strongest and most productive maintenance teams in the industry! Peg…
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Marriott International Hotels, Inc.
Guest Service Expert
Cary, North Carolina, United States · On-site
Entry level
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Float Sales & Service Representative (Float Teller)
Cary, North Carolina, United States · On-site
Entry level$33M raised
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Overview Promotes the image of WakeMed by professionally and courteously greeting and assisting visitors, callers, and hospital staff with general information about hospital events and services, physical directions to de…
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Marriott International Hotels, Inc.
Guest Experience Specialist
Cary, North Carolina, United States · On-site
Entry level
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Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Skills: Equipment repair, Maintenance, Computer systems, Database applications, Medical terminology
BJ's Wholesale Club
Recovery Clerk Part time
Cary, North Carolina, United States · On-site
$16/hr
Entry level
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
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Full-time
high school, associate degree
Medical coverage, Dental coverage, Vision coverage, 401(k) with company match, Paid time off, Paid holidays
Posted just now
~40 hrs/week
Responsibilities
The Intake Specialist coordinates patient referrals, reviews clinical documentation for compliance, and ensures services are set up accurately. They also communicate with patients regarding financial responsibilities and collaborate with internal teams to navigate insurance requirements.
Requirements
Candidates must have at least one year of relatable work experience and a High School Diploma or Associate's degree. Proficiency in computer systems and strong verbal and written communication skills are required.
Full job description
Description
AdaptHealth Opportunity – Apply Today!
About Adapt Health
At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home.
With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care.
If you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.
The Adapt Difference
Commitment to Our People – Support, Development, and Advancement Opportunities
Competitive Compensation and Incentives
Comprehensive Total Rewards & Benefits
Industry-Leading Care & Innovation
Responsible Environmental Stewardship
About the Role
Intake Specialist
The Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical documentation, and ensuring services are set up accurately and efficiently. You’ll work closely with patients, providers, referral sources, and internal teams to navigate insurance requirements, confirm eligibility, and move the intake process forward smoothly.
This role is ideal for someone who enjoys detail-oriented work, patient communication, and collaborating across teams in a fast-paced healthcare environment.
Core Responsibilities
Review medical records, clinical documentation, and payer guidelines to determine patient eligibility, qualification status, and compliance prior to service delivery
Communicate with patients regarding financial responsibility, collect payments when applicable, and document interactions accurately
Contact patients when documentation does not meet payer requirements, providing updates and alternative options to support timely care
Work with referral sources, physicians, and clinical teams to obtain complete and compliant documentation
Demonstrate expert knowledge of payer requirements to ensure services are provided appropriately and in compliance
Maintain accurate, timely documentation of patient information and communications using electronic systems
Accurately enter referrals within established timeframes while meeting productivity and quality standards
Coordinate with leadership to ensure appropriate inventory and services are selected and scheduled
Work closely with sales, insurance verification, and internal support teams to facilitate the referral and intake process
Navigate multiple EMR and online systems to obtain and manage documentation.
Ensure appropriate shipping and delivery methods are selected in accordance with company procedures
Answer incoming calls promptly and provide professional assistance to patients and referral sources
Participate in on-call rotation during non-business hours in accordance with company policy
Support team operations and quality standards by following company policies and procedures
Performs other related duties as assigned
Why You're the Best Fit
One (1) year of relatable work experience required
High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required
Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required
Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required
Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail
Ability to multi-task in a fast paced environment
Proficient computer skills – Microsoft Office and healthcare systems are a plus
Comfort learning new technologies and navigating multiple systems
Ability to work independently while following established procedures and directives
Work Environment
Physical Requirements: Each role has a unique set of physical demands and work environment(s) that an employee will encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disability(s) to perform the essential functions. For more detail surrounding these requirements please inquire upon application selection.
Compensation
Compensation is based on experience, location and role level
Total Rewards & Benefits Program
Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
401(k) with company match
Paid Time Off Plans including 6 paid holidays
Employee Stock Purchase Plan
Paid Parental Bonding Leave
Short and Long-term Disability Insurance
Life and AD&D Insurance
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
CVS Minute Clinic and Teledoc access
Spousal Advantage Reimbursement Plan
Identity Theft Protection and Legal Plan
Requirements Disclosure
Company conducted Background Check is required for all roles
Company conducted Motor Vehicle Record Check is required for all driving roles
Clinical roles require valid licensure/certification, where applicable
In accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable. As required, we are providing all applicants with access to the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
In accordance with California law, candidates applying for positions located in California that require on-site presence at a Home Medical Device Retailer (HMDR) facility must obtain a California Department of Public Health (CDPH) Exemptee License. This license requires completion of state-approved training and a course completion certificate, as HMDR facilities are required to have an Exemptee physically present during all hours of operation in lieu of a pharmacist. Applicants must include proof of required training with their license application or disclose their intent to obtain. More information on the CDPH HMDR program and approved training options can be found here: Home Medical Device Retail Program.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Ready to Make an Impact?
If you're passionate about and committed to changing lives, we want to hear from you. Apply today and take the next step in your career with AdaptHealth!
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
With more than 670 locations across 47 states, AdaptHealth offers a breadth of clinically focused products and services to help patients with daily activities of life including respiratory health, sleep health, diabetes health, and wellness at home.
Offices: Conshohocken, PA 19428, US
Health DiagnosticsHospitalData VisualizationHealth CareInformation TechnologyData ManagementMedical DeviceSoftwareDiabetesMedical
How many Customer Service & Support jobs are open in Cary, NC right now?
There are currently 626 open customer service & support positions in Cary, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cary, NC?
Companies currently hiring include Starbucks, Life Time Inc., Circle K, WCPSS Lifelong Learning with Community Schools, Parks Hospitality Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cary, NC?
Yes — 28 of the 626 open customer service & support positions offer remote or hybrid work (11 remote, 17 hybrid).
How do I apply for Customer Service & Support jobs in Cary, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.