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Linthicum Heights, Maryland, United States · On-site
$50k–$60k/yr
Mid level
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$18/hr–$18/hr
Part-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Basic Life Insurance, Supplemental Life Insurance
Posted 4d ago
Apply by Nov 30
~16 hrs/week
Responsibilities
The Guest Ambassador manages parking operations by directing traffic, monitoring lot capacity, and enforcing parking regulations. They also assist customers with inquiries, resolve parking-related issues, and operate various parking technologies.
Requirements
Candidates must have a high school diploma or GED and at least one year of experience in customer service or dispatching. Proficiency in multitasking, basic math, and computer applications is required, along with the ability to perform physical tasks like lifting up to 25 pounds.
Full job description
Job DetailsJob Location: Indianapolis Fast Park - Indianapolis, IN 46241Position Type: Part TimeEducation Level: High SchoolSalary Range: $18.00 - $18.00 HourlyTravel Percentage: NoneJob Shift: OvernightJob Category: Customer ServiceParking Guest Ambassador
Job Purpose
To efficiently manage and coordinate the parking operations within a designated area, ensuring smooth traffic flow, maximizing parking capacity, and providing excellent customer service. This role involves directing vehicles to available parking spaces, monitoring parking activity, enforcing parking regulations and assisting customers with any parking-related inquiries or issues.
Key Responsibilities
Direct incoming and outgoing traffic to available parking spaces, utilizing clear hand signals and verbal communication.
Monitor parking lots to ensure efficient space utilization and prevent congestion.
Enforce parking regulations, including time limits, and prohibited parking zones.
Respond to customer inquiries regarding parking availability, directions, and regulations.
Help customers with parking-related issues, such as lost tickets or vehicle lockouts.
Maintain regular communication with other parking staff to ensure smooth operations.
Operate parking equipment, such as gates, ticket dispensers and payment systems.
Maintain a clean and organized work environment, ensuring the safety and security of the parking area.
Perform other related duties as assigned.
Employee Benefits
Medical (PPO or HDHP)
Dental
Vision
HSA (Health Savings Account)
Basic Life / AD&D
Supplemental Life / AD&D
Disability Insurance
EAP (Employee Assistance Program)
401(k) Retirement Savings Plan
Paid Time Off (“PTO”)
Holiday Pay
QualificationsRequired Education
High School Diploma or GED equivalent or an equivalent combination of education and experience.
Required Experience
Minimum of one year of experience in dispatching, customer service or a related field.
Experience handling high-volume phone calls and radio communications.
Experience working in a fast-paced environment and managing multiple tasks simultaneously.
Must we organized and be able to multitask in a fast paced environment. Tech inclined as we use a multitude of apps and tech to monitor buses, check people in/out and reservation system.
Required Skills and Abilities
Excellent communication skills (verbal and written).
Strong interpersonal skills and ability to maintain professionalism with diverse individuals.
Ability to effectively handle stressful situations and resolve conflicts calmly and efficiently.
Proficient in basic math and computer skills.
Ability to read and interpret maps and directions.
Strong problem-solving and decision-making skills.
Ability to work independently and as part of a team.
Ability to adapt to changing priorities and meet deadlines.
Knowledge of parking procedures (preferred).
Ability to operate two-way radios and other communication equipment.
Ability to maintain accurate records and documentation.
Ability to lift and move up to 25 pounds.
Ability to climb, balance, stoop, kneel, crouch or crawl as needed.
Ability to understand and follow written and verbal instructions.
Ability to communicate effectively in English (both written and spoken).
Ability to pass a background check and drug screening.
Yes, we park your car, but we’re really focused on getting you to the airport quickly, conveniently and stress-free!
Industry
Travel Arrangements
Company size
51-200 employees
Founded
1978
Headquarters
Cincinnati, Ohio
LinkedIn followers
309
Fast Park is driven to deliver the most convenient and easy-to-use airport parking service. We are constantly listening to the customer’s needs and making sure we over-deliver to their expectations. There’s an urgency to travel, and we respond to it so you can relax. Using Fast Park is like you’ve already arrived at your destination...
Offices: 250 West Court Street, Suite 200E, Cincinnati, Ohio 45202, US
Airport Parking and Customer ServiceParkingCustomer Service
Yes, we park your car, but we’re really focused on getting you to the airport quickly, conveniently and stress-free!
Industry
Travel Arrangements
Company size
51-200 employees
Founded
1978
Headquarters
Cincinnati, Ohio
LinkedIn followers
309
Fast Park is driven to deliver the most convenient and easy-to-use airport parking service. We are constantly listening to the customer’s needs and making sure we over-deliver to their expectations. There’s an urgency to travel, and we respond to it so you can relax. Using Fast Park is like you’ve already arrived at your destination...
Offices: 250 West Court Street, Suite 200E, Cincinnati, Ohio 45202, US
Airport Parking and Customer ServiceParkingCustomer Service