Cairns, Queensland, Australia · On-site
Job Description Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeki…
Skills: Sales, Customer service, Communication, Interpersonal skills, Upselling
City of Brisbane, Queensland, Australia · On-site
Job Description Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeki…
Skills: Sales, Customer service, Communication, Interpersonal skills, Upselling
Auckland, Auckland, New Zealand · On-site
Job Description Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeki…
Skills: Sales, Customer service, Upselling, Communication, Interpersonal skills
Auckland, Auckland, New Zealand · On-site
Job Description Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeki…
Skills: Sales, Customer service, Communication, Interpersonal skills, Upselling
City of Brisbane, Queensland, Australia · On-site
Job Description We are currently seeking a dedicated and proactive part time team member for our Brisbane Airport location. Reporting to the Station Manager this role plays a critical part in ensuring excellent sales and…
Skills: Customer service, Sales, Communication skills, Computer literacy, Vehicle inspection
Chicago, Illinois, United States · On-site
Job Description Every clean car is your calling card. At Fox Rent A Car, our Car Washers and Service Agents are the finishing touch before every rental. You take pride in the details, move with purpose, and make sure eve…
Skills: Vehicle cleaning, Attention to detail, Vehicle inspection, Safety equipment maintenance, Time management
Hobart, Tasmania, Australia · On-site
Job Description Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeki…
Skills: Sales, Customer service, Communication, Interpersonal skills, Upselling
City of Brisbane, Queensland, Australia · On-site
Job Description Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeki…
Skills: Sales, Customer service, Upselling, Communication, Interpersonal skills
Denver, Colorado, United States · On-site
Job Description No CDL needed — just great driving, great service, and a great attitude. At Fox Rent A Car, our Airport Shuttle Drivers make travel smoother for every customer they serve. If you're friendly, dependable, …
Skills: Driving, Customer service, Vehicle inspection, Luggage assistance, Safety compliance
Los Angeles, California, United States · On-site
Job Description Every vehicle is ready. Every customer is welcome. Every time. At Fox Rent A Car, our Ready Line and Return Agents are a vital part of the front-line team. Your energy and commitment create seamless exper…
Skills: Customer service, Vehicle inspection, Troubleshooting, Communication, Attention to detail
Southport, Tasmania, Australia · On-site
Job Description Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeki…
Skills: Sales, Customer service, Communication, Interpersonal skills, Upselling
Hamburg, Germany · Hybrid
Job Description WE HELP TO CHANGE THE WAY YOU MOVE Das Beste aus Europa - in einer führenden Autovermietung! Denn bei Europcar Mobility Group gilt, immer gemeinsam voran. Unser Ziel ist es, attraktive Alternativen zum Fa…
Skills: Controlling, Finance, Excel, Data analysis, Budgeting
Sant Jordi de ses Salines, Balearic Islands, Spain · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Customer service, Sales, Communication, Upselling, Problem solving
Offenburg, Baden-Württemberg, Germany · On-site
Job Description WE HELP TO CHANGE THE WAY YOU MOVE Das Beste aus Europa, in einer führenden Autovermietung! Denn bei Europcar Mobility Group gilt, immer gemeinsam voran. Unser Ziel ist es, attraktive Alternativen zum Fah…
Skills: Customer service, Vehicle maintenance, Driving, Communication, Time management
Northampton, England, United Kingdom · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Rental administration, Vehicle delivery, Vehicle collection, Customer service, Communication
Denver, Colorado, United States · On-site
Job Description Every vehicle is ready. Every customer is welcome. Every time. At Fox Rent A Car, our Ready Line and Return Agents are a vital part of the front-line team. Your energy and commitment create seamless exper…
Skills: Customer service, Vehicle inspection, Troubleshooting, Communication, Organization
Cambridge, England, United Kingdom · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Driving, Vehicle cleaning, Customer service, Communication, Teamwork
Santiago de Compostela, Galicia, Spain · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Customer service, Sales, Communication, Interpersonal skills, Point-of-sale systems
Denver, Colorado, United States · On-site
Job Description No CDL needed — just great driving, great service, and a great attitude. At Fox Rent A Car, our Airport Shuttle Drivers make travel smoother for every customer they serve. If you're friendly, dependable, …
Skills: Customer service, Safe driving, Vehicle inspection, Luggage handling, Communication
Paris, Ile-de-France, France · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Customer service, Sales, Communication, Contract management, Reservation management
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The Rental Service Agent is responsible for greeting customers, processing rental agreements, and promoting additional products to meet sales targets. They also perform vehicle inspections, cleaning, and refueling to ensure high-quality service standards.
Candidates should have previous experience in sales, customer service, or retail, along with a valid Australian driver's license. The role requires the ability to work in a fast-paced environment and flexibility to work rotating shifts, including weekends and public holidays.
Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!
We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Cairns Airport and City team on a full time basis!
Competitive hourly rate + shift loadings + uncapped incentives
Boost your income with our performance-based incentive program
Six weeks’ employer-paid parental leave (in addition to government entitlements)
Ongoing training and career development opportunities
Global brand opportunities across AU/NZ and beyond
Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
Access same-day pay through our financial wellbeing partner
Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)
24/7 wellbeing support via EAP and the Calm App
Greet and assist customers in renting vehicles as based on their preferences and needs
Process rental agreements accurately and efficiently
Promote and upsell additional products and services
Address customer inquires and concerns promptly and professionally, with a service first approach
Achieve or exceed individual and team sales targets
Inspect vehicles before and after rental periods, noting any damages
Maintain knowledge of current promotions, services, and products to assist with sales efforts
Build strong customer relationships to encourage repeat business and referrals
Detailing and cleaning vehicles to business quality standards
Refuel and transport vehicles
Previous experience in sales, customer service or retail
Car rental experience is highly desirable
Excellent communication and interpersonal skills, with a customer-first mindset
Confident using computer systems and technology
Ability to work efficiently in a fast-paced, high-pressure environment
Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
Valid Australian driver's license with a clean driving record
Full working rights in Australia (current and ongoing)
A positive, proactive and team-oriented attitude!
About Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.
“We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.
To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player.
The Group also operates the "myEuropcar" platform for vehicle subscription.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).
More info: www.europcar-mobility-group.com
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
Europcar is the European leader in car and light vehicle rental operating in over 140 countries. Europcar is proud to have 6,500 employees dedicated to delivering great customer experience. Pioneering is Europcar legacy since 1949, making vehicle rental reliable, enjoyable and easy. By offering a range of flexible and long-term solutions, Europcar is the ideal mobility partner to support all the business needs. Europcar is the core brand of Europcar Mobility Group, a leading player in the mobility sector with the purpose to offer attractive alternatives to owning an individual vehicle, in a responsible and sustainable manner.
Offices: 13 ter Boulevard Berthier, Paris, 75017, FR
Europcar is the European leader in car and light vehicle rental operating in over 140 countries. Europcar is proud to have 6,500 employees dedicated to delivering great customer experience. Pioneering is Europcar legacy since 1949, making vehicle rental reliable, enjoyable and easy. By offering a range of flexible and long-term solutions, Europcar is the ideal mobility partner to support all the business needs. Europcar is the core brand of Europcar Mobility Group, a leading player in the mobility sector with the purpose to offer attractive alternatives to owning an individual vehicle, in a responsible and sustainable manner.
Offices: 13 ter Boulevard Berthier, Paris, 75017, FR
