Los Angeles, California, United States · On-site
Job Description Every vehicle is ready. Every customer is welcome. Every time. At Fox Rent A Car, our Ready Line and Return Agents are a vital part of the front-line team. Your energy and commitment create seamless exper…
Skills: Customer service, Vehicle inspection, Troubleshooting, Communication, Attention to detail
Denver, Colorado, United States · On-site
Job Description Every vehicle is ready. Every customer is welcome. Every time. At Fox Rent A Car, our Ready Line and Return Agents are a vital part of the front-line team. Your energy and commitment create seamless exper…
Skills: Customer service, Vehicle inspection, Troubleshooting, Communication, Organization
Cascais, Portugal · On-site
Job Description MAIN RESPONSIBILITIES of this Position: The collection clerk position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques…
Skills: Accounts Receivable, Collections, Excel, Google Tools, Microsoft Tools
Tulsa, Oklahoma, United States · On-site
Job Description Stay calm, solve fast, and get people moving again. At Fox Rent A Car, our Roadside Assistance Agents are the lifeline for customers when things go sideways on the road. You'll handle inbound calls, think…
Skills: Customer service, Problem resolution, Inbound call center, Data entry, Google Suite
Tulsa, Oklahoma, United States · On-site
Job Description Stay calm, solve fast, and get people moving again. At Fox Rent A Car, our Roadside Assistance Agents are the lifeline for customers when things go sideways on the road. You'll handle inbound calls, think…
Skills: Customer service, Problem resolution, Inbound call handling, Data entry, Typing
San Diego, California, United States · On-site
Job Description Every clean car is your calling card. At Fox Rent A Car, our Car Washers and Service Agents are the finishing touch before every rental. You take pride in the details, move with purpose, and make sure eve…
Skills: Vehicle inspection, Detailing, Cleaning, Safety inspection, Time management
Albertslund Municipality, Capital Region of Denmark, Denmark · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Car preparation, Vehicle cleaning, Refueling, Vehicle maintenance, Tire pressure check
Kassel, Hesse, Germany · On-site
Job Description WE HELP TO CHANGE THE WAY YOU MOVE Das Beste aus Europa - in einer führenden Autovermietung! Denn bei Europcar Mobility Group gilt, immer gemeinsam voran. Unser Ziel ist es, attraktive Alternativen zum Fa…
Skills: Customer Advisory, Sales, Fleet Management, Administration, Contract Creation
Dublin, Leinster, Ireland · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Customer service, Fleet management, Vehicle inspection, Time management, Organizational skills
City of Brisbane, Queensland, Australia · On-site
Job Description Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeki…
Skills: Sales, Customer service, Communication, Interpersonal skills, Upselling
Cairns, Queensland, Australia · On-site
Job Description Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeki…
Skills: Sales, Customer service, Communication, Interpersonal skills, Upselling
Burbank, California, United States · On-site
Job Description Unlimited Earning Potential - Fox Rent A Car Are you a competitive salesperson who thrives on closing deals and maximizing your income? Do you enjoy face-to-face selling and the opportunity to earn more b…
Skills: Sales, Customer service, Closing deals, Consultative sales, Upselling
Blagnac, Occitania, France · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Customer Service, Sales, Contract Drafting, Fleet Management, Billing
Fort Myers, Florida, United States · On-site
Job Description No CDL needed — just great driving, great service, and a great attitude. At Fox Rent A Car, our Airport Shuttle Drivers make travel smoother for every customer they serve. If you're friendly, dependable, …
Skills: Customer service, Safe driving, Vehicle inspection, Luggage handling, Communication
Bordeaux, Nouvelle-Aquitaine, France · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Customer Service, Sales, English Proficiency, Fleet Management, Contract Drafting
Bonn, North Rhine-Westphalia, Germany · On-site
Job Description WE HELP TO CHANGE THE WAY YOU MOVE Das Beste aus Europa, in einer führenden Autovermietung! Denn bei Europcar Mobility Group gilt, immer gemeinsam voran. Unser Ziel ist es, attraktive Alternativen zum Fah…
Skills: Customer service, Vehicle maintenance, Communication, Time management, Problem solving
Girona, Catalonia, Spain · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Customer service, Sales, Communication, Interpersonal skills, Persuasion
Toulouse, Occitania, France · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Customer service, Sales, Communication, Fluent English, Multilingual
Augsburg, Bavaria, Germany · On-site
$3k/mo
Job Description WE HELP TO CHANGE THE WAY YOU MOVE Das Beste aus Europa – in einer führenden Autovermietung! Denn bei der Europcar Mobility Group gilt: immer gemeinsam voran. Unser Ziel ist es, attraktive Alternativen zu…
Skills: Customer service, Sales, Communication, Teamwork, Administrative tasks
Middlesbrough, England, United Kingdom · On-site
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
Skills: Driving, Vehicle valeting, Customer service, Communication skills, Teamwork
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The agent is responsible for inspecting returning vehicles for damage and cleanliness while ensuring a welcoming experience for customers. They also manage the ready line by prepping vehicles, facilitating exchanges, and assisting with customer luggage.
Candidates must possess a valid driver's license and a high school diploma or equivalent. Strong interpersonal skills and the ability to troubleshoot effectively in a fast-paced environment are required.
Every vehicle is ready. Every customer is welcome. Every time.
At Fox Rent A Car, our Ready Line and Return Agents are a vital part of the front-line team. Your energy and commitment create seamless experiences that keep customers coming back.
Your Primary Focus Is To
As a Return Agent:
Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor
Conduct thorough inspections of returning vehicles — check for damage, record mileage, and verify fuel levels
Secure the vehicle keys and ensure all personal belongings and luggage are safely removed
Complete and submit the required paperwork to notify management of any mechanical damage or issues
Review the final rental contract with the customer, clearly explaining all charges
Perform other duties as assigned to support business needs and objectives
As a Ready Line Agent:
Maintain a clean, organized, and presentable ready line area
Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up
Inspect vehicles for quality standards and promptly pull any that need servicing
Facilitate vehicle exchanges, swaps, or upgrades based on customer requests
Confirm that an adequately completed checkout slip accompanies each vehicle
Assist customers in locating their rental cars and help with luggage when necessary
Support the efficient flow of vehicles by moving and parking cars within the facility as needed
Perform other duties as assigned to support business needs and objectives
Education & Experience
Valid Driver's License
High School Diploma or equivalent
We're Looking For
Top-notch people skills
Ability to troubleshoot with a smile
Patience and understanding throughout the rental experience
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
Europcar is the European leader in car and light vehicle rental operating in over 140 countries. Europcar is proud to have 6,500 employees dedicated to delivering great customer experience. Pioneering is Europcar legacy since 1949, making vehicle rental reliable, enjoyable and easy. By offering a range of flexible and long-term solutions, Europcar is the ideal mobility partner to support all the business needs. Europcar is the core brand of Europcar Mobility Group, a leading player in the mobility sector with the purpose to offer attractive alternatives to owning an individual vehicle, in a responsible and sustainable manner.
Offices: 13 ter Boulevard Berthier, Paris, 75017, FR
Europcar is the European leader in car and light vehicle rental operating in over 140 countries. Europcar is proud to have 6,500 employees dedicated to delivering great customer experience. Pioneering is Europcar legacy since 1949, making vehicle rental reliable, enjoyable and easy. By offering a range of flexible and long-term solutions, Europcar is the ideal mobility partner to support all the business needs. Europcar is the core brand of Europcar Mobility Group, a leading player in the mobility sector with the purpose to offer attractive alternatives to owning an individual vehicle, in a responsible and sustainable manner.
Offices: 13 ter Boulevard Berthier, Paris, 75017, FR
