Gurgaon, Haryana, India · Remote OK
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: GDS Expertise, Corporate Travel Booking, Customer Service, Professional Communication, Ticketing Rules
Singapore, Singapore · Hybrid
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: GDS, Sabre, Apollo, Amadeus, Galileo
Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Account Management, Travel Management, Strategic Relationship Building, Data Analysis, Negotiation
Manila, Metro Manila, Philippines · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Application Testing, UI Testing, API Testing, User Story Creation, Product Backlog Management
Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Venue Sourcing, Meeting Management, Hotel Procurement, Negotiation, RFP Management
Madrid, Community of Madrid, Spain · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Project Management, Meetings Management, Client Management, Budget Management, Vendor Coordination
Bangkok, Thailand · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Product Lifecycle Management, Product Strategy, UI/UX Design, Product Specification Writing, Salesforce
Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Bank Reconciliation, General Ledger Reconciliation, Sub-ledger Reconciliation, Data Analysis, Accounting Controls
Ontario, Canada · On-site
$72k–$122k/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Oil & Gas Industry Knowledge, Business Travel Market Knowledge, Customer Service Delivery, Contract Life Cycle Management, Budget Optimization
Manila, Metro Manila, Philippines · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: ASP.NET MVC, C#, jQuery, AJAX, React.js
Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: MI Reporting, Data Analysis, Tableau, Microsoft Access, Microsoft Excel
United Kingdom · Hybrid
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Creative Leadership, Storytelling, Concept Development, Visual Design, Strategic Management
Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: BlackLine Implementation, Controllership Transformation, SOX Compliance, M&A Finance Integration, Transaction Matching
India · Remote OK
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Data Entry, Financial Reconciliation, P2P Operations, Accounts Receivable Management, English Proficiency
Gurgaon, Haryana, India · Remote OK
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Galileo GDS, Sabre GDS, Corporate Travel Booking, Client Service, Professional Communication
Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Forecasting, Resource Planning, Statistical Time Series Modeling, Anaplan, Excel
Bengaluru, Karnataka, India · Remote OK
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: GDS Expertise, Sabre, Apollo, Galileo, Amadeus
Warszawa, Pomeranian Voivodeship, Poland · Remote OK
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: German Language, English Language, Amadeus GDS, Customer Service, Corporate Travel Planning
Costa Rica · Remote OK
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: DevSecOps, CI/CD Pipelines, SAST/DAST, Cloud Security, API Security
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: GDS Expertise, Sabre, Apollo, Galileo, Amadeus
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Advise and arrange complex domestic and international business travel for corporate clients using various GDS platforms. Act as a trusted advisor to provide creative travel solutions while adhering to company travel policies.
Requires previous experience in business travel with native expertise in GDS systems like Sabre, Apollo, Amadeus, or Galileo. Candidates must possess strong professional communication skills and the flexibility to work afternoon shifts and weekends.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you’ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you’re curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
Advise and arrange travel for corporate business customers (both individuals and groups)
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company’s travel policy
Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
Location
Gurgaon, India
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Great Ideas Travel
Business travel doesn’t just move people from A to B, it helps ideas and innovation move forward, too. And with the most valuable marketplace, software, and services in travel, there is nowhere they can’t go with American Express Global Business Travel. With us, your Great Ideas Travel. GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group, Egencia and CWT) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.
Offices: 666 3rd Ave, New York, NY 10017, US · 5 Churchill Place, London, England E14 5, GB
Great Ideas Travel
Business travel doesn’t just move people from A to B, it helps ideas and innovation move forward, too. And with the most valuable marketplace, software, and services in travel, there is nowhere they can’t go with American Express Global Business Travel. With us, your Great Ideas Travel. GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group, Egencia and CWT) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.
Offices: 666 3rd Ave, New York, NY 10017, US · 5 Churchill Place, London, England E14 5, GB
