Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Team management, Scheduling, Dispatching, Property management, Maintenance coordination
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Property management, Financial analysis, Budgeting, Leadership, Employee development
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Construction project management, Scheduling, Quality control, Site inspection, Vendor management
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Cloud infrastructure, Infrastructure as code, Automation, Cloud security, Azure
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Property maintenance, Plumbing, Electrical troubleshooting, HVAC maintenance, Hand tools
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Morrisville, North Carolina, United States · On-site
$28/hr–$32/hr
Mid level$3.1B raised
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Property maintenance, Plumbing, Electrical troubleshooting, HVAC maintenance, Hand tools
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Resident Services Specialist II (Customer Service)
Nevada, United States · Remote OK
Entry level$3.1B raised
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Customer service, Inbound call center, Problem-solving, Conflict resolution, Time management
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Cloud infrastructure, Azure, AWS, OCI, Infrastructure as code
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Purchasing, ERP systems, Data management, Budgeting, Forecasting
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Data analysis, Financial review, Process improvement, Land acquisition, Database management
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
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$64k–$80k/yr
Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Flexible spending accounts, Health savings accounts, Dependent savings accounts
Posted 1d ago
~40 hrs/week
Responsibilities
The Resident Maintenance Supervisor manages a team of Field Schedulers and Maintenance Specialists to ensure efficient property maintenance and resident satisfaction. They are responsible for monitoring team performance, overseeing work orders, and coordinating with various departments to meet operational objectives.
Requirements
Candidates should have experience in leading teams and a strong understanding of the maintenance or property management industry. A bachelor's degree or five years of progressive experience in a maintenance or call center environment is preferred.
Full job description
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
We are seeking a Resident Maintenance Supervisor to oversee our team of Field Schedulers and Resident Maintenance Specialists within an assigned territory. This role is pivotal in ensuring the effectiveness and efficiency of our maintenance coordination process, with the ultimate goal of satisfying the needs of our residents and maintaining each property in their territory.
Responsibilities:
Manage a team of Field Schedulers and Resident Maintenance Specialists, including hiring and onboarding new team members.
Ensure proper scheduled coverage of the team to meet organizational needs.
Monitor team performance and conduct individual and team coaching, or development sessions as needed.
Communicate objectives and oversee daily, weekly, and monthly metrics, working closely with the team to achieve desired outcomes.
Review vendor bid submissions to ensure they meet company expectations and the needs of the asset.
Provide support to resolve issues or escalations and ensure work orders are completed satisfactorily and promptly.
Lead meetings aligned with seasonal and operational trends, proactively addressing the needs of the business.
Collaborate with various departmental teams to ensure completion of all service needs within the assigned territory.
Requirements:
Bachelor’s degree or five years of progressive responsibility in a maintenance/call center environment preferred.
Experience in leading teams is required.
Scheduling/Dispatching experience is highly desirable.
A keen understanding of the construction, maintenance, and/or property management industry is essential.
Proficiency in MS Office.
Strong planning, organizing, negotiating, and leadership skills.
Excellent verbal, written, and presentation skills.
Solid customer service, quality, and results orientation.
The capacity to interact effectively at all levels and break down barriers across departments/diverse cultures.
The capability to be an effective member of and lead project teams.
Willingness to work weekends, as needed required.
Compensation
The anticipated pay range/scale for this position is $63,909.00 to $79,864.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Additional Compensation
This position is eligible to receive quarterly bonus payments.
Perks and Benefits
Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.
At AMH, we’re redefining what it means to make a home yours. And we’re doing it with care. Since 2012, we've grown to become a leading owner, operator, and developer of single-family rentals in the nation, recognized as a U.S. News 2024 Best Real Estate Companies to Work For, 2025 Great Place to Work®, America's Most Responsible Companies 2025 by Newsweek and Statista Inc., Fortune's 2023 Best Workplaces in Real Estate™, 2025 Most Loved Workplace®, and Builder100 2025 Top U.S. Homebuilder.
Powered by a team of local experts, we manage over 60,000 rentals across the country, home to about 200,000 people. Our goal is to simplify the leasing experience through professional management and maintenance support, so residents can focus on what’s important to them, wherever they are in life.
That’s why we're building a team that understands the power of community. We take care of each other, so that together we can take care of the people that make their home with us. As we expand, we continue to cultivate an inclusive workplace with competitive benefits and growth opportunities.
Come build your career with us ➡ https://www.amh.com/careers.
AMH refers to one or more of American Homes 4 Rent, American Homes 4 Rent, LP, and their subsidiaries and joint ventures. In certain states, we operate under AMH Living or American Homes 4 Rent. Please see www.amh.com/dba to learn more.
As a publicly traded company, we're listed on the New York Stock Exchange as AMH.
Offices: 280 Pilot Rd, Suite 200, Las Vegas, Nevada 89119, US · 23975 Park Sorrento, 300, Calabasas, California 91302, US · 3131 S Vaughn Way, Suite 220, Aurora, Colorado 80014, US · 2 Sun Court, Suite 210, Norcross, Georgia 30092, US · 2410 Paces Ferry Rd, Suite 100, Atlanta, Georgia 30339, US
Single Family RentalsReal EstateProperty ManagementBuild-to-rentREITResidentialBTRSFRRental Homesand Homebuilding
At AMH, we’re redefining what it means to make a home yours. And we’re doing it with care. Since 2012, we've grown to become a leading owner, operator, and developer of single-family rentals in the nation, recognized as a U.S. News 2024 Best Real Estate Companies to Work For, 2025 Great Place to Work®, America's Most Responsible Companies 2025 by Newsweek and Statista Inc., Fortune's 2023 Best Workplaces in Real Estate™, 2025 Most Loved Workplace®, and Builder100 2025 Top U.S. Homebuilder.
Powered by a team of local experts, we manage over 60,000 rentals across the country, home to about 200,000 people. Our goal is to simplify the leasing experience through professional management and maintenance support, so residents can focus on what’s important to them, wherever they are in life.
That’s why we're building a team that understands the power of community. We take care of each other, so that together we can take care of the people that make their home with us. As we expand, we continue to cultivate an inclusive workplace with competitive benefits and growth opportunities.
Come build your career with us ➡ https://www.amh.com/careers.
AMH refers to one or more of American Homes 4 Rent, American Homes 4 Rent, LP, and their subsidiaries and joint ventures. In certain states, we operate under AMH Living or American Homes 4 Rent. Please see www.amh.com/dba to learn more.
As a publicly traded company, we're listed on the New York Stock Exchange as AMH.
Offices: 280 Pilot Rd, Suite 200, Las Vegas, Nevada 89119, US · 23975 Park Sorrento, 300, Calabasas, California 91302, US · 3131 S Vaughn Way, Suite 220, Aurora, Colorado 80014, US · 2 Sun Court, Suite 210, Norcross, Georgia 30092, US · 2410 Paces Ferry Rd, Suite 100, Atlanta, Georgia 30339, US
Single Family RentalsReal EstateProperty ManagementBuild-to-rentREITResidentialBTRSFRRental Homesand Homebuilding