Company Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce b…
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Mid level
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Entry level$5M raised
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Licensed Esthetician Waxing Specialist - Part Time
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Indian Trail, North Carolina, United States · On-site
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Fayetteville, North Carolina, United States · On-site
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Huntersville, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Kill Devil Hills, North Carolina, United States · On-site
Entry level
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$80k–$100k/yr
Full-time
bachelor degree
Uncapped commission structure, Paid leave for new parents, Medical coverage, Dental coverage, Vision coverage, 401(k) retirement plan
Posted 5d ago
~40 hrs/week
Remote in United States
Responsibilities
The Inside Sales Manager will oversee a team of representatives to drive sales performance, culture, and activity metrics through coaching and strategic development. They are responsible for managing the professional growth of the team, fostering key relationships, and utilizing data-driven insights to meet sales quotas.
Requirements
Candidates must have at least 5 years of inside sales or relevant leadership experience with a proven track record of success. Proficiency in Salesforce and strong communication, organizational, and problem-solving skills are required for this role.
Full job description
Company Description
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.
Job Description
We are currently seeking an Inside Sales Manager to join our team. In this role, you will oversee a team of Inside Sales representatives and will be responsible for driving the team’s culture, sales, performance goals and activity metrics. Through coaching and development, you will support a world-class team while ensuring Inside Sales continues to grow its market share and penetration within defined territories. The position requires developing and modifying sales strategies to drive performance within the team and department, as well as managing professional growth through hiring, onboarding, coaching, training and periodic reviews. Applicants should have strong supervisory skills and knowledge of Inside Sales functions, systems and best practices. The ideal candidate has a history of exceeding key performance indicators and sales goals within an Inside Sales position.
A day on the job looks like this:
Directly managing and developing a team of individual contributors, providing coaching and feedback, inclusive of leveraging different sales strategies to drive sales and performance improvement year over year
Enhancing the team’s sales skills through regular coaching cadences (Performance Feedback, Goal Setting Meetings, Monthly Funnel Review) and participation in virtual calls, aiming to meet and exceed sales quota targets
Leveraging reporting and metrics to manage results, including funnel management, Salesforce dashboards, Brightmetrics and Chorus, etc.
Adhering to operational processes and best practices to drive operational excellence, owning weekly team meetings to inspire, training and equip direct reports in increasing sales performance.
Fostering and maintaining relationships (internal/external) with key customers and stakeholders, inclusive of partnerships with Outside Sales, Retail and Professional Development teams
Working with team members to build strong relationships with school districts, early childhood centers and community-based organizations
Partnering with senior leadership to drive sales through the performance management of assigned team
Staying knowledgeable about customer needs at the local, state and national levels based on the market landscape, funding and opportunities to advise on sales strategies inclusive of product offerings
Handling administrative tasks such as ADP, timecard management, calendar management, etc.
Qualifications
Got the skills and experience? Here’s what we’re looking for:
5+ years of Inside Sales or relevant sales experience with a proven track record of success in a leadership capacity
Experience selling to or working within education environments required
Bachelor’s degree preferred
Top-notch verbal and written communication skills
Experience with Salesforce a plus
Proficiency with Microsoft Office Suite preferred
Proven success managing multiple projects at one time and communicating upward, downward and laterally with a high ability to prioritize efficiently
High level of professionalism, combined with sound judgment, critical-thinking skills and problem-solving abilities
Strong work ethic and team-player mentality
Able to perform outstanding work from home with the ability to flex availability based on business and customer needs
Excellent administrative and organizational skills
Additional Information
And here’s our end of the bargain!
Salary: 80,000-$100,000
Uncapped commission structure
Paid leave for new parents to support work/life balance and family bonding
Excellent medical/dental and vision coverage—EPO, PPO and HSA
401(k) retirement plan with company contribution (because you will retire someday)
Flexible benefit options—choose what you like, ignore the rest
Generous employee discount on products
At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.
We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.
Lakeshore Learning Materials is one of the most innovative manufacturers of educational materials in the country. Specializing in top-quality products for the home and classroom, we are a thriving multichannel organization with a robust web business, multiple catalogs for early learning and elementary programs, 60 store locations, plus a sales force that is second to none. Thanks to the daily contributions of the amazing people on our team, Lakeshore has experienced continuous growth since the day it was founded in 1954.
Although we’ve been serving teachers and parents for decades, we believe our best days are still to come—thanks to the hard work and dedication of our team. We are creative thinkers and problem solvers who continuously challenge ourselves to do our best work, roll up our sleeves to get the job done and persevere until we reach our goals. Over the last few decades, our people have helped us grow from a single retail store into an international business that continues to expand—moving us even closer to our goal of ensuring every teacher and student has access to the best learning materials possible. Because of our team’s passion and drive, Lakeshore is more than a great place to work—it’s a great experience to be part of. So if you’re a down-to-earth professional who shares our desire for making a difference in the world, we’d love to hear from you.
Offices: 2695 E. Dominguez Street, Carson, CA 90895, US
Consumer GoodsChildrenEducationBooksHome and GardenRetailFood and BeverageToysFurnitureManufacturing
How much do Customer Service & Support jobs in North Carolina pay?
Based on 1770 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $44k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in North Carolina right now?
There are currently 23,878 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in North Carolina?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Allied Universal, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in North Carolina?
Yes — 1127 of the 23878 open customer service & support positions offer remote or hybrid work (551 remote, 576 hybrid).
How do I apply for Customer Service & Support jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in North Carolina