Chelmsford, Massachusetts, United States · On-site
$50k–$60k/yr
Job DetailsJob Location: Boston Branch - Chelmsford, MA 01824Position Type: Full TimeSalary Range: $50,000.00 - $60,000.00 SalaryJob Category: SalesIf interested in applying for this position; an assessment link is requi…
Skills: Account Management, Customer Service, Landscaping, Upselling, Cross-selling
Holbrook, Massachusetts, United States · On-site
$16/hr–$22/hr
Apply Today! Are you motivated and an ambitious team player with a passion for customer service and sales? Do you thrive in a fast-paced environment? Looking for a Career with a Future? If so, Stanley Steemer is the plac…
Skills: Customer Service, Sales, Floor Cleaning, Stain Removal, Hand Tools
AVID Energy SolutionsSutton, Massachusetts, United States · On-site
$45k–$70k/yr
AVID Energy Solutions, a Mass Save Partner, is seeking an experienced, outgoing and highly motivated, Sales Development Representative (SDR) to join our team earning $55,000+ with uncapped commissions by assisting prospe…
Skills: Lead Qualification, Inbound Sales, Outbound Sales, Salesforce CRM, Appointment Scheduling
Chelmsford, Massachusetts, United States · On-site
Job Title Events Production Intern (Fall/Winter) Job Description Axis is looking for a detail-oriented and efficient Event Production Intern to help execute our busy events schedule through the spring and summer of 2026 …
Skills: Event Logistics, Technical Preparation, Microsoft Office Suite, Attention To Detail, Collaborative Teamwork
AVID Energy SolutionsSutton, Massachusetts, United States · On-site
$50k–$70k/yr
AVID Energy Solutions, a Mass Save® Partner, is seeking an experienced, outgoing and highly motivated, Customer Intake Coordinator / Sales Development Representative to join our team in Sutton working Eastern Standard Ti…
Skills: Lead Qualification, Appointment Scheduling, Inbound Call Handling, Outbound Call Handling, Salesforce CRM
Waltham, Massachusetts, United States · On-site
$23/hr–$23/hr
US Environmental is a small family owned and operated company with 5 offices. We specialize in renting and selling environmental equipment including water sampling, air and dust monitoring, gas detection, soil analysis a…
Skills: Customer Service, Verbal Communication, Written Communication, Microsoft Word, Microsoft Excel
Burlington, Massachusetts, United States · On-site
$16/hr–$20/hr
About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they n…
Skills: Personalized Styling, Customer Relationship Management, Product Knowledge, Visual Merchandising, Omnichannel Shopping
Swampscott, Massachusetts, United States · On-site
Job Requirements Weekly bonuses, tips and free meals along with an upbeat, fun, high energy environment! Come work for Five Guys at Hyde Park Ventures!! We are looking for high energy crew members who want to have fun at…
Skills: Customer Service, Cash Handling, Food Safety, Teamwork, Communication
Springfield, Massachusetts, United States · On-site
Job DetailsJob Location: Hyundai Springfield - Springfield, MA 01105Automotive Sales Consultant Every experience in life begins with the first impression. We are looking to expand our team and are searching for someone w…
Skills: Customer Service, Sales Negotiation, CRM Software, Product Presentation, Time Management
Burlington, Massachusetts, United States · On-site
$16/hr–$20/hr
About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they n…
Skills: Retail Sales, Team Leadership, Customer Experience, Coaching, Point-of-Sale (POS) Systems
Boston, Massachusetts, United States · On-site
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Skills: Retail Store Management, People Development, Financial Planning, Budgeting, Inventory Control
Burlington, Massachusetts, United States · On-site
Position Location: Burlington Mall The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to suppo…
Skills: Customer Service, Retail Sales, Supervision, Brand Standards, Visual Presentation
Stockbridge, Massachusetts, United States · On-site
$18/hr–$23/hr
Overview United Community Bank is looking for a full-time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position i…
Skills: Retail Sales, Consumer Credit Structuring, Lending Practices, Customer Relationship Management, Financial Wellness Consulting
Worcester, Massachusetts, United States · On-site
$20/hr–$29/hr
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $20.94 - $29.27 Please note that the final offer may vary within this range based on a candidate’s …
Skills: Patient Scheduling, Insurance Verification, Medical Billing, Administrative Support, Patient Communication
Wethersfield, Connecticut, United States · On-site
Position OverviewOur focus is simple but meaningful, from our distribution centers to our offices — every employee of C&S and their family of companies works to help feed local families, neighbors, and communities. As a …
Skills: Sales, Relationship Building, Merchandising, Inventory Management, Customer Service
Boston, Massachusetts, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Armed Patrol, Emergency Response, Customer Service, Incident Documentation, Access Control
Massachusetts, United States · Remote Solely
$90k–$110k/yr
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five…
Skills: SaaS Client Implementation, Workflow Optimization, User Acceptance Testing, Client Training, Project Management
Lexington, Massachusetts, United States · On-site
$21/hr–$36/hr
Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer…
Skills: Retail Sales, Customer Service, Digital Engagement, Lobby Management, Time Management
Lexington, Massachusetts, United States · On-site
$22/hr–$24/hr
Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY! At Gables, Taking Care of the Way You Live AND Work is at the heart of our company culture. By providing ou…
Skills: Sales, Marketing, Customer Experience Management, Relationship Building, Closing Ratios
Worcester, Massachusetts, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. 27.00 per hour Job Summary Interested in a career in the Biotech/Pha…
Skills: Lab Maintenance, Inventory Management, Customer Service, Hazardous Waste Consolidation, Microsoft Office 365
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The Account Manager is responsible for managing client accounts, building long-term relationships, and acting as the primary point of contact. They focus on ensuring client satisfaction, resolving issues, and identifying growth opportunities through upselling and cross-selling.
Candidates need a minimum of 5 years of landscaping experience and 3 years of customer service experience. A bachelor's degree in business or horticulture is required, or 4 years of horticulture-specific customer service experience, along with a valid driver's license.
Job DetailsJob Location: Boston Branch - Chelmsford, MA 01824Position Type: Full TimeSalary Range: $50,000.00 - $60,000.00 SalaryJob Category: SalesIf interested in applying for this position; an assessment link is required upon completion of an application. https://assessment.predictiveindex.com/bo/59S8/AccountManager_Aug2025_203846
Botanical Designs and its affiliates, Foliage Design Systems, McCaren Designs, Good Earth and Articulture Designs are a creative and dynamic company specializing in interior and exterior landscaping, as well as seasonal holiday décor installations. Our mission is to transform commercial spaces into visually stunning environments that reflect beauty, festivity, and functionality. We are passionate about our work and committed to delivering high-quality design and installation services to our clients.
The account manager (AM) is responsible for managing client accounts, building relationships and acts as the main point of contact for assigned client accounts. The AM is responsible for ensuring client satisfaction and works to resolve issues through to complete resolution ensuring client satisfaction and ultimately client retention and loyalty.
Job Duties and Responsibilities (Essential Functions):
Build and maintain positive relationships with account contacts ensuring long-term retention and loyalty.
Identify growth opportunities through upselling or cross-selling additional services to existing accounts.
Collaborate with internal teams to ensure that client expectations are met, and deliverables are aligned to address client goals.
Collaborate with internal teams to design and execute unique solutions to resolve client issues through to completion and ensuring client satisfaction at every stage.
Conduct well-prepared meetings with decision makers; get results by asking appropriate questions that qualify business and take advantage of opportunities to create value and assist clients in addressing issues they are facing.
Conduct market research and stay informed of market dynamics, competitors and industry trends to identify opportunities and risks.
Create proposals and presentations tailored to specific clients and specific opportunities.
Update client relationship management software daily to document business development activity that meets or exceeds established metrics while also maintaining accurate probability for each opportunity in the pipeline.
Actively participate in company meetings including regular pipeline reviews, sales team meetings and company training sessions.
Minimum of 3 years customer service experience.
Minimum 5 years landscaping experience.
Must have a valid Driver’s License and maintain a clean driving record.
Bachelor’s degree in business administration, horticulture or other related field, or 4 years of customer service experience in the horticulture industry
Strong customer service and interpersonal skills ,
Valid driver’s license and a driving record that allows the employee to be covered by the company’s insurance company
Adept at using Microsoft Office365 and online sales tracking tools
Strong organizational, time management and prioritization skills
Comfortable working in a highly digitized and electronic environment
Ability to communicate effectively English, both verbal and written
Ability to work in a fast-paced environment
Medical with contribution coverages on our health program as defined by plan
Dental as defined by plan
Vision as defined by plan
401K as defined by plan
Paid Holidays as defined by company policy
Personal Time Off (PTO) based on the accrual allotment as defined by the company policy
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand, walk; use hands to finger, handle or feel; and reach with hands and arms. Must have the ability to stand for extended periods of time.
The employee is frequently required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 20-40 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Varied Field Environment performing outdoor work with moderate to occasional loud noise.
This is a minimal description of duties and is not intended to describe, in detail, the multitude of tasks that may be assigned. As the nature of business demands change, so may the essential functions of this position.
Botanical Designs LLC. And affiliates is an Equal Opportunity Employer.
All offers of employment at Botanical Designs LLC. are contingent upon clear results from a background check.
Qualifications
Innovative commercial plant design company, providing professional plant installation, maintenance and holiday decor.
At Botanical Designs, we specialize in transforming commercial environments through innovative, high-impact landscaping and biophilic design solutions. Our work brings nature indoors to enhance the tenant experience, promote well-being, and add visual and emotional value to luxury commercial spaces. With expertise in living green walls, moss walls, seasonal plant maintenance, vibrant color rotations, and holiday décor installations, we create dynamic, immersive spaces that are both beautiful and functional. Our biophilic design approach integrates natural elements into built environments, thus, boosting mood, productivity, and tenant satisfaction. We proudly serve Class A commercial properties nationwide, offering a full suite of interior and exterior landscaping services, specialty plant arrangements, and expert maintenance programs that ensure health, longevity, and year-round visual impact. Every design is tailored to align with your property’s brand, aesthetic, and operational needs. Operating in Seattle, Spokane, Minneapolis, Denver, Georgia, and Florida, Botanical Designs is known for its exceptional customer service, consultative partnerships, and commitment to excellence. Our responsive team works closely with property managers, developers, and design professionals to deliver thoughtful, high-touch service at every stage, from concept to care. Discover how Botanical Designs can elevate your space through biophilic design, curated greenery, and seasonal visual experiences that connect people to nature and leave a lasting impression. Seattle: 206-312-6274 Spokane: 509-207-1704 Denver: 303-529-2251 Minnesota: 651-646-4764 Georgia: 770-451-0885 Florida: 407-245-7776 Email: [email protected]
Offices: 690 S. Dakota Street, Seattle, WA 98108, US · 1620 E Houston Ave, Spokane, Washington 99217, US · 760 Vandalia St, St Paul, Minnesota 55114, US · 10515 E 40th Ave, Denver, Colorado 80239, US · 7048 Narcoossee Rd, Orlando, Florida 32822, US
Based on 2631 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,915 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1356 of the 16915 open customer service & support positions offer remote or hybrid work (474 remote, 882 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
