Job Summary: The Patient Care Representative/Tech Aide will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy. Job Description: W…
Skills: Customer Service, Patient Scheduling, Data Entry, HIPAA Compliance, Medical Billing
Huntington, Massachusetts, United States · On-site
$18/hr–$31/hr
Mid level$5.2B raised
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally…
Skills: Retail Operations, Cash Reconciliation, Coaching, Mentoring, Customer Service
Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you l…
Greenfield, Massachusetts, United States · On-site
Entry level$2.3B raised
Job DetailsJob Location: L212 Greenfield - Greenfield, MA 01301Full - Time: Starting at $15 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. Hours: Mon-T…
Skills: Customer Service, Point Of Sale, Communication, Phone Etiquette, Facility Maintenance
Job DetailsJob Location: MA - Watertown - Watertown, MA 02472Position Type: Part Time/Full TimeEducation Level: High SchoolSalary Range: $14.25 - $15.00 HourlyTravel Percentage: NoneJob Shift: Any - Monday through Sunday…
Stockbridge, Massachusetts, United States · On-site
$18/hr–$23/hr
Mid level
Overview United Community Bank is looking for a full-time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position i…
Store - BOS-STONEHAM, MA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and servic…
Store - BOS-STONEHAM, MA Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable…
Skills: Custom Framing, Team Leadership, Sales Management, Inventory Management, Coaching
Store - BOS-WAREHAM, MA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service…
Burlington, Massachusetts, United States · On-site
Mid level
The Simulation Operation Specialist (SOS) plays an integral role on the nursing education team ensuring that all simulation equipment is maintained, set up, stored, and cleaned for each student simulation scenario. The S…
Somerville, Massachusetts, United States · On-site
$19/hr–$22/hr
Entry level
Job Title Retail Home Decor Associate Job Overview Are you passionate about design, décor, and helping customers bring their vision to life? As a Home Decor Associate at Bob’s Discount Furniture, you’ll play a key role i…
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five…
Wethersfield, Connecticut, United States · On-site
Entry level
Position OverviewOur focus is simple but meaningful, from our distribution centers to our offices — every employee of C&S and their family of companies works to help feed local families, neighbors, and communities. As a …
Skills: Sales, Relationship Building, Merchandising, Inventory Management, Customer Service
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coa…
Cambridge, Massachusetts, United States · Remote OK
$65k–$68k/yr
Mid level$28M raised
ABOUT THE COMPANY At CustomMade, we believe engagement rings should be as personal as the relationships they represent. We make it easy to create a ring that’s both one-of-a-kind and affordable. Turns out people really l…
Who we are looking for In this customer-facing role within the Client Service organization of the Investment Services division, you will be responsible for overseeing end-of-night service performance, managing projects, …
Who we are looking for The successful candidate in this role will work with teams across the globe, helping colleagues achieve role clarity and consistency and giving leadership insights into project health, risks, and o…
Who we are looking for This is a Client Service Manager role in the US Asset Owners division. The candidate will manage a team of 6-8 client service leads and be responsible for multiple complex client relationships, man…
Skills: Client Relationship Management, Team Leadership, Strategic Thinking, Analytical Skills, Communication
Who we are looking for In this customer-facing role within the Client Service organization of the Investment Services division, you will be responsible for overseeing end-of-night service performance, managing projects, …
Skills: Client Relationship Management, Project Management, Service Governance, Financial Services Operations, Stakeholder Communication
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$17/hr–$29/hr
Part-time
high school
Benefits
Posted 20d ago
~40 hrs/week
Responsibilities
Provide professional customer service by greeting patients, managing check-ins, and collecting payments. Coordinate with technologists and radiologists to ensure efficient patient flow and maintain administrative records.
Requirements
A high school diploma and CPR certification are required. Candidates should possess strong communication skills, computer proficiency, and a preference for knowledge in medical terminology and anatomy.
Full job description
Job Summary:
The Patient Care Representative/Tech Aide will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.
Job Description:
What you will do
Greet patients, collect necessary copay/deductible/co ins and explain the consent form to be completed.
Assist patients with Ipad check in process, ability to trouble shoot and provide feedback
Ability to recognize and utilize when language services are needed
Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy.
Work in collaboration with technologists/radiologists to ensure proper patient flow.
Process outgoing and incoming US and inter-office mail and UPS deliveries.
Prepare set up for next day’s appointment schedule and communicate any potential issues
Provide and respect confidentiality of all customer groups.
Verify and enter necessary information into our systems.
Respond appropriately to scheduling emergency patient situations.
Support Customer Care with machine utilization by filling the template (Utilizing waitlist and hold list)
Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.
Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group.
Remain current on any changes in policies or procedures that modify daily work functions.
Assists In patient interview process
Assists in preparing patient scan room
Maintain co pay/petty cash accuracy and make daily bank deposits
Performs other related duties as required
Required Qualifications
What you need:
High School Diploma required
Must be CPR certified
Excellent communication skills and computer proficiency required
Attention to detail and typing accuracy required
Ability to follow instructions with minimal supervision
Proven ability to multi task and exceed customer expectations is required
Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation.
Preferred Qualifications:
Medical office or healthcare administration courses preferred
Knowledge of anatomy, medical terminology and insurance requirements is preferred.
Additional Job Description:
Pay range for this position is $17-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors.
It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.
Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At Shields, improving lives and elevating performance are at
the heart of everything we do. That’s why more health system
leaders trust Shields to elevate access, outcomes and growth
within specialty pharmacy — delivering value throughout the
entire health system. Transform your specialty pharmacy into a
powerful growth engine and elevate performance where it
matters most with Shields — the premier specialty pharmacy
accelerator in the country.
Offices: 100 Technology Center Dr, Stoughton, Massachusetts 02072, US
How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2634 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,966 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1363 of the 16966 open customer service & support positions offer remote or hybrid work (480 remote, 883 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Massachusetts