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Skills: Housekeeping, Custodial Work, Floor Care, Facility Maintenance, Waste Collection
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Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada · Hybrid
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Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada · Hybrid
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Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada • On-site
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Maintain high cleanliness standards across museum galleries, public spaces, and staff areas through various floor care and cleaning tasks. Support facility operations by setting up event equipment and monitoring building conditions for hazards.
Requires a high school diploma and essential custodial or housekeeping experience within the last five years. Candidates must be physically capable of manual labour and available for a part-time schedule including evenings and weekends.
WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present, and shared future.
As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.
WHO WE NEED
This is a 6-month contract position for a Housekeeping Associate (Service Worker 3), focused on custodial, cleaning, and facilities support across galleries, public spaces, and staff areas. Reporting to the Housekeeping Manager, you will help ensure that ROM remains clean, welcoming, and well-maintained for all visitors, staff, and special events. This is a public-facing role ideal for someone who takes pride in creating tidy, safe, and inviting environments and who thrives in a team-based setting. If you're detail-oriented, dependable, and enjoy supporting behind-the-scenes operations that make a big impact—this role is for you.
HOW YOU WILL MAKE AN IMPACT
• Maintain a high standard of cleanliness throughout the museum’s galleries, public spaces, and staff areas.
• Sweep, mop, vacuum (wet and dry), auto-scrub, and carry out other floor care tasks.
• Clean and preserve fixtures, furniture, equipment, walls, doors, and glass surfaces.
• Set up and tear down tables, chairs, and equipment for meetings, events, and galas.
• Monitor building conditions and grounds, reporting leaks, hazards, or security concerns to your supervisor or lead hand.
• Maintain clean sidewalks, driveways, lawns, and outdoor equipment.
• Replenish restroom supplies and perform routine waste collection and disposal.
• Assist with moving furniture and delivering materials as needed.
• Be flexible and ready to take on other housekeeping or facility-related duties as assigned.
WHAT YOU BRING
• A high school diploma is required.
• Recent experience in housekeeping or custodial work within the past (5) five years is essential.
• Physical ability to perform manual labour, including lifting, bending, and operating maintenance equipment safely.
• Strong attention to detail and commitment to providing high-quality service.
• Reliability, punctuality, and the ability to work both independently and as part of a team.
• Comfort working in a fast-paced, public environment with a variety of responsibilities.
• Availability for a part-time schedule up to 24 hours per week, including evenings and weekends as needed.
Note: ROM policy prohibits the hiring of immediate family members of current employees. We encourage all qualified candidates to apply if they meet the stated qualifications and experience.
SALARY & TERMS OF EMPLOYMENT
WHAT TO EXPECT IN OUR INTERVIEW PROCESS
WHY PEOPLE CHOOSE ROM
COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.
We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at [email protected] for assistance.
ADDITIONAL INFORMATION
APPLY NOW
Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.
#LI-Onsite
Canada’s most visited museum and preeminent field research institute, with a collection of more than 18 million objects.
Opened in 1914, ROM (Royal Ontario Museum) showcases art, culture, and nature from around the world and across time. Today, ROM houses more than 18 million objects, from Egyptian mummies to contemporary sculpture, from meteorites to dinosaurs. ROM is the most visited museum in Canada and one of the top ten museums in North America. It is also the country’s preeminent field research institute, with a diverse range of experts who help us understand the past, make sense of the present, and shape a shared future. Just as impressive is ROM’s facility—a striking combination of heritage architecture and the cutting-edge Michael Lee-Chin Crystal, which marks the Museum as an iconic landmark and global cultural destination. We live on in what we leave behind.
Offices: 100 Queen's Park, Toronto, Ontario M5S 2C6, CA
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