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The Customer Service Representative provides exceptional service by assisting customers with deposits, withdrawals, and account inquiries. They are also responsible for cross-selling bank products and maintaining accurate records of daily transactions.
Requirements
Candidates must have a high school diploma or equivalent and be able to pass an entry-level teller assessment test. The role requires basic cash handling and customer service skills, along with the ability to stand for long periods and lift up to 20 lbs.
Full job description
Job DetailsLevel: EntryJob Location: Elma 42 - Elma, WA 98541Position Type: Part TimeEducation Level: High SchoolSalary Range: $18.00 - $22.00 HourlyJob Category: BankingCustomer Service Representative
Department/Location: Customer Service / Elma
Employee Reports to: Branch Operations Manager
FLSA: Hourly; Non-Exempt position
Status: Part-Time 50 Hours
Rate of Pay: $18.00-22.00 an hour
Summary/Objective: Provides exceptional customer service by actively offering Timberland Bank products and services while performing all essential functions and job duties.
Essential Job Functions
Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Process withdrawals. Identify counterfeit currency. Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Cross-sell bank products and services. Refer customers to the proper department for issues that cannot be resolved at the teller line. Count and roll loose coins. Issue personal money orders and cashier’s checks for U.S. Savings Bonds. Accept loan payments: verify payment amount and issue receipts. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Ensure teller station is properly supplied. Close accounts when requested. Follow procedures for removing accounts for dormancy. Balance drawer daily. Redeem US. Savings Bonds. Maintain appropriate currency logs.
QualificationsRequirements
High School diploma or equivalent. Less than 1 year previous customer service experience Less than 1 year previous cash handling experience Must take/pass entry level teller assessment test within the first 90 days.
Knowledge, Skills & Abilities
Ability to exercise good judgement in making decisions. Ability to protect and maintain confidential information. Ability to work under pressure, prioritize and meet deadlines. Ability to communicate on a telephone Ability to write, speak, read and hear Ability to stand for long periods of time. Ability to lift up to 20 lbs. overhead Ability to type/word process
Physical Demands: To successfully perform the essential duties of this position, an individual must be able to meet the physical demands listed below. While some absences may be protected by federal, state and/or local laws, regular attendance is an essential function of the job. Reasonable accommodation may be provided to assist individuals with disabilities to perform essential job functions.
Work Environment: The duties of the job are performed on premises and in an office setting.
What We Offer: Based on eligibility, Timberland Bank offers a comprehensive benefits package including medical, dental, vision, 401k, vacation/paid sick leave and other great benefits with employee only. Timberland Bank is a family-friendly employer. Our employees enjoy competitive compensation and an excellent benefits package including:
Medical, Vision and Dental Insurance
Paid vacation and holidays
Paid Birthday Day Off
Two pay periods per month Paid sick leave 401k and employee stock ownership plans Paid training and advancement opportunities Numerous employee only banking benefits
Disclaimer: This job description is intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Financing old growth and new growth since 1915.
Member FDIC. Equal Housing Lender. NMLS# 468470.
Industry
Banking
Company size
201-500 employees
Founded
1915
Headquarters
Hoquiam, Washington
LinkedIn followers
1,119
Since the beginning in Hoquiam, Washington, to today’s 23-branch system throughout communities in our state, Timberland Bank continues the tradition of helping enrich the lives of our customers and our employees in the communities we serve. We provide the latest technology of banking from anywhere, online or mobile, while being known for our knowledgeable, friendly people that strive to make banking easy by offering solutions for personal banking and for business.
At Timberland we can help with home loans, construction loans for home and business as well as merchant services for small businesses. It’s what we do … and we’d love to do it for you.
Offices: 624 Simpson Ave, Hoquiam, Washington 98550, US · 202 Auburn Way S, Auburn, Washington 98002, US · 361 Damon Rd, Ocean Shores, Washington 98569, US · 117 N Broadway St, Aberdeen, Washington 98520, US · 300 N Boone St, Aberdeen, Washington 98520, US
Home LoansConstruction LoansBusiness ServicesMerchant Servicesand Checking AccountsFinanceFinancial Services
How much do Administrative jobs in Washington pay?
Based on 1034 listings with disclosed salaries, most administrative jobs in Washington pay between $60k–$121k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Washington right now?
There are currently 5,596 open administrative positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Washington?
Companies currently hiring include MultiCare Health System, PROVIDENCE MEDICAL INSTITUTE, UW Medicine, Costco Wholesale, Virginia Mason Franciscan Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Washington?
Yes — 705 of the 5596 open administrative positions offer remote or hybrid work (179 remote, 526 hybrid).
How do I apply for Administrative jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.