Willingboro Township, New Jersey, United States · On-site
$25/hr–$33/hr
Customer Support Specialist - Returns (Returns Resolution) Radwell International LLC | Customer Support Full-Time | Hourly | On-site Schedule: Monday–Friday – 8:00am to 5:00pm 1 Millennium Drive, Willingboro,…
Skills: Customer Service, Problem Solving, Returns Processing, Claims Management, Order Management
Ewing Township, New Jersey, United States · On-site
Hours/Week: Not to exceed 15 hour per week Expected Term: July 11, 2026 - June 26, 2027 Compensation: $16.00 p/hr About TCNJ The College of New Jersey (TCNJ) is a highly selective institution that is consistently recogni…
Skills: Customer Service, Organization, Initiative, Microsoft Word, Microsoft Excel
Ewing Township, New Jersey, United States · On-site
Hours/Week: 5 Expected Term: August 22, 2026 - May 29, 2027 Compensation: $16.00/hr About TCNJ The College of New Jersey (TCNJ) is a highly selective institution that is consistently recognized as one of the top comprehe…
Skills: Web Editing, WordPress, Canva, Microsoft Office Suite, Database Research
Paterson, New Jersey, United States · On-site
Process diet orders and receive orders via communication with patients or health care professionals. Verify that orders comply with diet prescription. Identify needs such as therapeutic, cultural preferences, and food al…
Skills: Diet Order Processing, Patient Care, Menu Preparation, Production Sheet Calculation, Data Entry
Ewing Township, New Jersey, United States · On-site
Hours/Week: 15 or less Expected Term: July 11th, 2026 – June 26th, 2027 Compensation: $16.00 hourly rate About TCNJ The College of New Jersey (TCNJ) is a highly selective institution that is consistently recognized as on…
Skills: Sports Statistics, Live Streaming, Photography, Social Media Management, Video Production
Pine Brook, New Jersey, United States · On-site
$70k–$100k/yr
Founded in 1918, Kearfott Corporation, a global Aerospace and Defense supplier for over 100 years, is a leader in the design and manufacture of precision motion control products and inertial navigation components. Kearfo…
Skills: Configuration Management, Document Control, Engineering Change Orders, Bill Of Materials, PLM Systems
Ramsey, New Jersey, United States · Hybrid
Overview Join Konica Minolta as our Corporate Events Manager and help create experiences that inspire, connect, and drive business results. Based in Ramsey, NJ with a hybrid schedule (onsite Monday through Thursday, remo…
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Ewing Township, New Jersey, United States · On-site
Hours/Week: 15 Expected Term: September 5, 2026–May 27, 2027 Compensation: hourly rate $17.00 About TCNJ The College of New Jersey (TCNJ) is a highly selective institution that is consistently recognized as one of the to…
Skills: Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Acrobat Pro, Vector Graphics
Fairfield, New Jersey, United States · On-site
$21/hr–$25/hr
"BUILD" YOUR CAREER AT TUFF SHED! Tuff Shed is recruiting for an enthusiastic and high energy Permit Technician to work with outside agencies, responsible for acquiring building permits and providing excellent and effici…
Skills: Customer Service, Project Tracking, Permit Acquisition, Plot Plan Production, CRM Software
West Deptford Township, New Jersey, United States · On-site
$24/hr–$28/hr
About Us Our state-of-the-art automotive disassembly plant in Camden, New Jersey has the capacity to dismantle 7000+ vehicles each month. We are one of the country’s largest automobile recyclers and your go-to sour…
Skills: Customer Service, Cash Handling, Automotive Parts Knowledge, Inventory Management, Order Processing
West Deptford Township, New Jersey, United States · On-site
$24/hr–$28/hr
About Us Our state-of-the-art automotive disassembly plant in Camden, New Jersey has the capacity to dismantle 7000+ vehicles each month. We are one of the country’s largest automobile recyclers and your go-to sour…
Skills: Customer Service, Cash Handling, Inventory Management, Payment Processing, Order Coordination
West Deptford Township, New Jersey, United States · On-site
$24/hr–$28/hr
About Us Our state-of-the-art automotive disassembly plant in Camden, New Jersey has the capacity to dismantle 7000+ vehicles each month. We are one of the country’s largest automobile recyclers and your go-to sour…
Skills: Customer Service, Cash Handling, Inventory Management, Order Processing, Payment Processing
Union, New Jersey, United States · On-site
What you’ll do… Are you an experienced Dental Operations Manager ready to make a significant impact? Great Expressions Dental Centers is seeking a highly skilled and seasoned professional to join our growing…
Skills: Patient Care, Leadership, Detail Orientation, Strategic Planning, Time Management
Hoboken, New Jersey, United States · On-site
Center Assistants support the Company Center Instructor and/or Assistant Instructors in a variety of instructional and center management tasks. Job responsibilities are assigned by the Company Center Instructor and/or As…
Skills: Instruction, Grading, Customer Service, Verbal Communication, Written Communication
Cherry Hill Township, New Jersey, United States · On-site
$16/hr–$17/hr
Pay Range: $16.00 to $17.00 per hour. Employment eligibility is verified through E-Verify Job Summary We are seeking a reliable and organized Dispatcher to join our team. The ideal candidate will have experience in dispa…
Skills: Dispatching, Logistics, Scheduling, Customer Service, Time Management
Cherry Hill Township, New Jersey, United States · On-site
$16/hr–$17/hr
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Skills: Dispatching, Logistics, Scheduling, Customer Service, Route Optimization
Freehold, New Jersey, United States · On-site
$18/hr–$28/hr
Overview CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center,…
Skills: Patient registration, Medical scheduling, Insurance verification, Medical terminology, Customer service
Freehold, New Jersey, United States · On-site
$18/hr–$28/hr
Overview CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center,…
Skills: Medical Billing, Patient Collections, ICD9 Coding, CPT Coding, Medical Terminology
Jersey City, New Jersey, United States · On-site
Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization w…
Skills: Customer Service, Sales, Property Tours, Relationship Building, Social Media Marketing
Hamilton Township, New Jersey, United States · On-site
Description This posting will close August 8, 2026, at 11:00 pm central time. About the Evangelical Lutheran Church in America The Evangelical Lutheran Church in America (ELCA) is one of the largest Christian denominatio…
Skills: Policy Advocacy, Interfaith Networking, Public Speaking, Research, Technical Writing
Willingboro Township, New Jersey, United States • On-site
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Manage customer return requests, warranty claims, and credits while coordinating with internal departments for resolution. Track open cases and maintain detailed documentation to ensure a professional customer experience.
Requires a high school diploma and preferably 1-3 years of experience in customer service or returns processing. Candidates must possess strong computer proficiency and the ability to handle escalations in a fast-paced environment.
Customer Support Specialist - Returns (Returns Resolution)
Radwell International LLC | Customer Support
Full-Time | Hourly | On-site
Schedule: Monday–Friday – 8:00am to 5:00pm
1 Millennium Drive, Willingboro, NJ 08046
The Customer Support Specialist - Returns (Returns Resolution) is responsible for managing customer return requests, warranty claims, credits, and return-related issues while delivering an exceptional customer experience. This role serves as a key liaison between customers and internal departments to ensure timely resolution of returns, disputes, and post-sale concerns.
The ideal candidate is detail-oriented, customer-focused, and skilled at problem-solving. This position requires strong communication abilities, the capability to manage multiple priorities, and a commitment to providing professional and efficient service.
Key Responsibilities
• Manage customer return requests, warranty claims, and return-related inquiries
• Review and process return authorizations, credits, and related documentation
• Investigate customer concerns and coordinate resolutions with internal departments
• Serve as a primary point of contact for customers regarding return and warranty issues
• Track and monitor open return cases through completion
• Coordinate with Warehouse, Shipping, Production, Quality, Accounting, and Sales teams to resolve customer issues
• Process credits, refunds, and adjustments in accordance with company policies
• Maintain accurate records and detailed case documentation within company systems
• Communicate status updates and resolutions to customers in a timely and professional manner
• Escalate complex issues when necessary to ensure prompt resolution
• Identify recurring issues and recommend process improvements
• Support departmental objectives focused on customer satisfaction and operational efficiency
• Perform other duties, tasks, or work as assigned
Qualifications
• Strong customer service and problem-solving skills
• Ability to manage multiple cases and priorities simultaneously
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively across departments
• Strong sense of accountability and follow-through
Knowledge & Skills Required
• Strong computer proficiency
• Ability to multi-task in a fast-paced environment
• Strong organizational and time-management skills
• Attention to detail
• Effective problem-solving abilities
• Excellent communication skills
• Experience using CRM, ERP, or customer support systems preferred
Education & Experience
• High School Diploma or equivalent required
• 1–3 years of customer service, returns processing, claims management, order management, or related experience preferred
• Experience handling customer escalations or dispute resolution is a plus
Compensation
The recruiting base pay rate for this full-time position is $25.00–$33.00 per hour.
Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.
This position is eligible for a year-end bonus plan based on individual and company performance.
Radwell Benefits
• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with company matching
• Free onsite gym
Work Schedule
This is a full-time position scheduled Monday through Friday from 8:00am to 5:00pm. Employees are expected to maintain regular attendance and adhere to company time-off policies.
Radwell International LLC is an equal opportunity employer.
Uptime Solutions You Can Count On - Fast, Reliable Parts & Services
Radwell, established in 1979, is a global leader in industrial automation solutions, providing new, never-used, refurbished, obsolete, and hard-to-find automation, industrial, electrical, and MRO components to businesses of all sizes. With 20M+ parts and Radwell Verified Substitutes, finding the right solution is easy. Direct partnerships with 450+ manufacturers worldwide ensure access to OEM products, all backed by a 2-year standard warranty. Same-day and expedited shipping to 100+ countries helps minimize downtime, while expert repairs and eProcurement options further optimize operations. With a commitment to quality, speed, and reliability, Radwell provides uptime solutions you can count on.
Offices: 1 Millennium Drive, Willingboro, NJ 08046, US · Unit D, Dalewood Road, Lymedale Business Park, Newcastle Under Lyme, Staffordshire ST5 9QZ, GB · 1100 South Service Road #101, Stoney Creek, ON L8E 0C5, CA · 2780 Peterson Place, Norcross, Georgia 30071, US · 600 North Forsythe Street, Franklin, Indiana 46131, US
Based on 1173 listings with disclosed salaries, most administrative jobs in New Jersey pay between $51k–$100k per year. Individual offers vary with seniority, company size, and specialization.
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