Medical Office Specialist - Surgery - Physician Practice
Hackensack, New Jersey, United States · On-site
Entry level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Skills: Patient Scheduling, Insurance Verification, Electronic Medical Records (EMR), Customer Service, Medical Billing
Scheduling Coordinator - Pediatric Oncology - Physician Practice
Hackensack, New Jersey, United States · On-site
Entry level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Skills: Patient Scheduling, Medical Records Retrieval, Data Entry, Written Communication, Verbal Communication
Unit Services Representative - Critical Care Unit - Full Time Days (7am-3:30pm)
Hackensack, New Jersey, United States · On-site
Entry level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
AI Initiatives Assistant Kaufman Dolowich is a full-service National Law firm with more than 250 attorneys across 16 offices and over 25 practice areas. We are actively seeking a motivated, tech-curious individual to sup…
Skills: Microsoft 365 Copilot, Prompt Engineering, AI Agent Workflows, Azure AI Foundry, Power Automate
Unit Services Representative - Orthopedics - Full Time Days (7am-3:30pm)
Hackensack, New Jersey, United States · On-site
Mid level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
State of Location: New Jersey Position Summary: Our Therapy Aides are valued members of our clinic team. They ensure the equipment and clinic remain safe and clean for our patients, provide support to our front office te…
Skills: Patient Care, Customer Service, Time Management, Multi-tasking, Verbal Communication
Staffing & Bed Placement Coordinator - Per Diem Nights (11pm to 7am)
Hackensack, New Jersey, United States · On-site
Mid level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Skills: Staffing Coordination, Bed Management, Patient Throughput, Microsoft Excel, Microsoft Word
Unit Services Representative - Women's Med/Surg - Per Diem Evenings
Hackensack, New Jersey, United States · On-site
Mid level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Staffing & Bed Placement Coordinator - Per Diem Evenings (3pm-11pm)
Hackensack, New Jersey, United States · On-site
Mid level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Skills: Staffing Coordination, Bed Management, Patient Throughput, PeopleSoft, Clairvia
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Skills: Patient Advocacy, Mediation, Analytical Thinking, Problem Solving, Process Improvement
Medical Assistant - Ophthalmology - Physician Practice
Hackensack, New Jersey, United States · On-site
Mid level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Position Summary: We are growing our HR department and are excited to add another Recruiter to our team! The Recruiter will support hiring efforts across our property management portfolio, including leasing, property man…
Position Summary: We are growing our HR department and are excited to add another Recruiter (Talent Acquisition) to our team! The Recruiter will support hiring efforts across our property management portfolio, including …
Surgical Coordinator - Ears, Nose, and Throat - Physician Practice
Hackensack, New Jersey, United States · On-site
Mid level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Skills: Surgical Coordination, Medical Scheduling, Insurance Verification, Precertification, Medical Terminology
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Skills: Clinical Documentation, Medical Record Review, Physician Communication, Critical Thinking, Problem Solving
Supervisor of Linen & Mail/Courier Services - Full Time - Day
Hackensack, New Jersey, United States · On-site
Senior$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Medical Office Specialist - Ears, Nose, and Throat - Physician Practice
Hackensack, New Jersey, United States · On-site
Entry level$36M raised
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
The Medical Office Specialist manages front desk operations, including patient check-in, registration, and scheduling within an outpatient surgery practice. They are responsible for verifying insurance, collecting copayments, and ensuring a high-quality patient experience.
Requirements
Candidates must have a high school diploma or GED and at least one year of customer service experience. Proficiency in computer skills and the ability to travel between locations are required.
Full job description
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Medical Office Specialist performs a variety of secretarial and administrative duties for the outpatient medical office relating to the organization and management of the department. The Medical Office Specialist is responsible for all front desk functions identified in the ambulatory setting. The role of the Medical Office Specialist is to provide optimal support to the team and to ensure patients receive the very best care, satisfaction and experience during the check-in, scheduling, registration, and check-out process while at the office, and continue to support our patients post visit for any appointment needs and concerns.
Responsibilities
A day in the life of a Medical Office Specialist at Hackensack Meridian Health includes:
Promotes patient satisfaction by providing excellent service through friendly and helpful interactions with patients and visitors. Communicates potential patient satisfaction issues to direct leaders. Greets patients and visitors in a prompt, courteous and helpful manner.
Manages patient check-in/check-out process.
Obtains and verifies required demographic information (date stamp and/or copy insurance card).
Collects copayment and any applicable balances; Verifies insurance eligibility;
Ensures appropriate referrals are obtained (specialty offices);
Ensures patient completes appropriate paperwork including but not limited to face sheet, ABN, and HIPAA forms;
Accurately enters patient demographic information in EMR;
Depending on specialty, may include downloading specific health data into EMR;
Provides assistance to patients as needed (e.g, e-check in, ipad, kiosks, etc).
Monitors and addresses all the steps in the electronic medical records system (EMR) to support the practice including but not limited to scheduling; cancellations; reconciling registration errors; providing referral information, etc. escalate appropriately to ensure optimized provider scheduling.
Receives and directs all communication courteously and consistently (EMR, phone, email, RightFax, etc.) which may involve the interpretation of routine policies and procedures. Resolves routine matters that do not require the intervention of the department manager and escalates all others timely and appropriately.
Reviews and distributes daily mail correspondence to appropriate staff in a timely manner. Prepares documents and files reports as necessary.
Must be able to maintain patient confidentiality.
Prioritize and follow up with peers to ensure all tasks are complete to deliver high-quality patient care.
May go over procedure preparation and instructions with patients as needed.
Reconciles all forms of payment for accurate daily bank deposit. Signs and dates completed daily cash/payment receipts.
Responsible for overall front end needs; escalates issues to Practice Manager or designee e.g., low office supply inventory, peripheral equipment needs, etc.
Travel may be required to provide coverage at other locations.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
High School diploma, general equivalency diploma (GED), or GED equivalent programs and/or equivalent experience.
1+ years experience working with the public in a customer service setting.
Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
Ability to navigate competing priorities and manage time efficiently.
Must be able to travel to various locations.
Must have reliable transportation.
Proficient computer skills that may include but are not limited to Microsoft office and/or Google Suite platforms.
Excellent written and verbal communication skills.
Education, Knowledge, Skills and Abilities Preferred:
Associates Degree.
Minimum of 1 year related work experience in a physician practice, hospital setting.
EMR/EHR experience.
Prior clerical training, knowledge.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Starting Minimum Rate
Minimum rate of $21.73 Hourly
Job Posting Disclosure
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
Related keywords
EMREHRPatient SatisfactionHIPAAInsurance EligibilityCopaymentMedical OfficePhysician PracticeAmbulatory SettingFront DeskPatient DemographicsRightFaxHealthcare AdministrationSurgery Department
How many Administrative jobs are open in Hackensack, NJ right now?
There are currently 92 open administrative positions in Hackensack, NJ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Hackensack, NJ?
Companies currently hiring include Hackensack Meridian Health, JP Management LLC, Planet Fitness, Brandon J. Broderick, Personal Injury Attorney at Law, AEG Vision, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Hackensack, NJ?
Yes — 2 of the 92 open administrative positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Administrative jobs in Hackensack, NJ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.