Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission …
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Full-time
high school
Posted 29d ago
~40 hrs/week
Responsibilities
Responsible for advanced scheduling of internal and external patient appointments, including complex chemotherapy plans and radiology procedures. Coordinates with multiple parties to improve scheduling efficiency and manages patient communication via phone, email, and portals.
Requirements
Requires a high school diploma or GED and at least 2 years of professional office experience with a focus on customer service. Proficiency in Electronic Medical Records and medical terminology is strongly preferred.
Full job description
Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Scheduling Coordinator position is responsible for advanced level of scheduling of patient’s appointments, including internal and external. This includes items such as, but not limited to, complex chemotherapy treatments plans, as well as outside referrals and Radiology/Procedures. This position must coordinate the needs to multiple parties in order to continually improve scheduling and report efficiency. Assists with telephone coverage, works reports, responds to tasks, instant messages, emails, and portal requests.
ESSENTIAL FUNCTIONS
Answers the telephones and greets patients in a courteous, efficient manner. Routes calls/messages to appropriate discipline/department
Follows policy and procedures outlined by management to ensure standardization of processes across all clinics
Conducts patient check-out workflow, following policy and procedures
Follows complex scheduling guidelines and interprets orders and treatment plans into appropriately scheduled appointments
Distributes appropriate documents to patients and provides scheduling and preparation details
Properly tracks patients in EHR for next location and ensures patients are not missed
Ensures canceled and missed appointments are followed up and properly documented
Schedules patient appointments, including internal and external. To include but not limited to, anything scheduled in the clinic, inside referrals, outside referrals, radiology appointments, procedures, hospital admits, virtual tumor boards, etc.
Runs and/or works daily reports to identify patients with unscheduled orders, such as the unscheduled report, radiology report, and the refer to internal and external reports
Performs tasks related to Governmental, Insurance and Quality Initiative Programs:
Ensures communication is distributed to patients regarding program details
Generates and distributes to external providers office a Clinical Summary from Electronic Health Record (EHR)
Communicates information regarding Patient Engagement Portal and assists with registration process
Maintains communication with pre-certification team for urgent cases and denial/peer to peer requests
Ensures proper billing document(s) is faxed with diagnostic order if patient is on study
Follows standard operating procedure (SOP) for external follow ups
Demonstrates excellent customer service. Responds promptly to patient, physician, manager, clinic, and other department requests
Communicates to other staff members using Instant Messaging System
Scans documents into Electronic Health Record when necessary
Sends portal invites as needed
Other duties as assigned
Ability to travel/float to other clinics for business needs
Maintain and ensure confidentiality of patient information
Adheres to all Tennessee Oncology policies and procedures
EDUCATION AND EXPERIENCE: (Knowledge, Skills & Abilities)
High school graduate or equivalent with GED
Electronic Medical Records experience strongly preferred
2 years of previous professional office experience with customer service experience required
Experience with electronic medical scheduling preferred
Knowledge of medical terminology preferred
Strong computer skills including Windows file management and MS Office, and e-mail experience
Good verbal, listening, and written communication skills
Ability to work productively and effectively in a fast-paced environment
Strong organizational skills and attention to detail
Tennessee Oncology is one of the nation’s largest community-based cancer care specialists and home to one of the leading clinical trial networks in the country.
Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high quality cancer care and the expertise of clinical research for all patients at convenient locations within their community and close to their home. To this day, our growing network of physicians and number of locations is based on this mission. In 2018, Tennessee Oncology joined OneOncology, a partnership of oncologists and industry leading experts driving the future of community-based cancer care in the United States, as a founding practice partner.
Physicians specializing in gynecologic oncology, palliative care, radiation oncology, and health psychology comprise our group.
Tennessee Oncology provides a full range of diagnostic services, including oncology specific expertise in PET/CT and laboratory services. Clinic locations provide on-site chemotherapy treatments so that patients receive care in their community and close to their home.
Our physicians utilize the latest in molecular diagnostics and profiling to choose treatments specific to the genetics of your cancer.
Oncology research is the largest area of new drug development. Self -administered medications, those taken by mouth or injected by the patient, comprise approximately 40% of these investigative medications. Tennessee Oncology’s in house pharmacy, Park Pharmacy, stocks oncology and hematology medications not readily available at community retail pharmacies. A URAC accredited Specialty Pharmacy, Park provides insurance and benefits investigation, prior authorization services for insurance coverage, co-pay assistance through manufacturer or foundation programs, extensive medication education, and access to a pharmacist 24 hours a day, 7 days a week.
Offices: 2004 Hayes St, Nashville, Tennessee 37203, US
Based on 835 listings with disclosed salaries, most administrative jobs in Georgia pay between $48k–$95k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Georgia right now?
There are currently 8,153 open administrative positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Georgia?
Companies currently hiring include Northside Hospital, Emory Healthcare, PruittHealth, Emory University Department of Economics, Piedmont HealthCare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Georgia?
Yes — 1104 of the 8153 open administrative positions offer remote or hybrid work (403 remote, 701 hybrid).
How do I apply for Administrative jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.