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Skills: Warranty Claim Submission, Administrative Data Entry, Organizational Skills, Attention To Detail, Relationship Management
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Full-time
Weekly Pay, Paid Holidays, Paid Time Off, Paid Training, Stock Awards, Medical Insurance
Posted 24d ago
~40 hrs/week
Responsibilities
Responsible for the prompt and accurate submission of manufacturer and after-market warranty claims to ensure revenue collection. This includes reviewing repair orders for accuracy and maintaining productive relationships with warranty representatives.
Requirements
Requires at least two years of previous automotive or administrative experience and must be at least eighteen years of age. Candidates must be able to pass pre-employment background and drug screenings.
Full job description
About Asbury
Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVEvalues, focuses on the vision of becoming theMost Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized asone of the best places to work by both Newsweek and US News & World report.
The Warranty Administrator has the responsibility for the prompt and accurate submission of manufacturer and after-market warranty claims and the resulting collection of all warranty claim revenue.
Adhere to all manufacturers and after-market warranty company’s policies and procedures
Establish and maintain productive relationships with the manufacturer’s designated warranty representatives and the representatives of any after-market warranty company with which the dealership conducts business
Review warranty repair orders for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals
Ensure that all necessary diagnostic forms accompany all repair orders requiring such per manufacturer’s warranty policy and procedures manual
Determine and enter applicable labor operation codes, failure codes, and or, other administrative data required on repair orders
Submit warranty claims to manufacturer or warranty companies using administrative tools available and in current use
Ensure that all deductibles are properly documented so they are collected from the customer at the time of the repair completion/delivery
Review all returned, and or, rejected warranty claims and prepare repair orders for immediate resubmission
Maintain a record of all claims submitted, returner/rejected, or paid and their current status
Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivables
Strong organizational skills and attention to detail a must
Two years previous automotive/administrative work required
Work with shop foremen, lead technicians and service advisors to effectively discuss warranty claims
Must be a minimum of eighteen years of age
Must be able to pass pre-employment screens (background and drug test)
Company Benefits:
Pay and Recognition:
Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team members eligible)
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities
INDOTHER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Asbury Automotive Group, Inc., headquartered in Sandy Spring, GA, is one of the largest automotive retailers in the U.S.
Industry
Motor Vehicle Manufacturing
Company size
10,001+ employees
Headquarters
Duluth, GA
LinkedIn followers
37,485
Asbury Automotive Group, Inc. (NYSE: ABG), headquartered in Sandy Springs, GA, a suburb of Atlanta, is one of the largest automotive retailers in the U.S., with 2024 revenues over $17 billion. As of September 30, 2025, Asbury operated 175 new vehicle dealerships, consisting of 230 franchises and representing 36 domestic and foreign brands of vehicles. Asbury also operates Total Care Auto, Powered by Landcar, a leading provider of service contracts and other vehicle protection products, and 39 collision repair centers. Asbury offers an extensive range of automotive products and services, including new and used vehicles; parts and service, which includes vehicle repair and maintenance services, replacement parts and collision repair services; and finance and insurance products, including arranging vehicle financing through third parties and aftermarket products, such as extended service contracts, guaranteed asset protection debt cancellation, and prepaid maintenance. Asbury is recognized as one of America’s Fastest Growing Companies 2024 by the Financial Times, a World’s Most Trustworthy Companies 2024 & 2025 by Newsweek, and one of America’s Most Successful Small-Cap Companies by Forbes for 2026.
Offices: 2905 Premiere Parkway, Suite 300, Duluth, GA 30097, US · 2905 Premiere Pkwy, Duluth, GA 30097, US
Based on 809 listings with disclosed salaries, most administrative jobs in Georgia pay between $48k–$95k per year. Individual offers vary with seniority, company size, and specialization.
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