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$24/hr–$27/hr
Full-time
high school, associate degree
Posted 28d ago
Apply by Oct 9
~40 hrs/week
Responsibilities
Manage the full lifecycle of patient appointment scheduling across a national telehealth platform, including booking and proactive outreach. Responsible for recovering missed visits and tracking scheduling metrics to improve operational efficiency.
Requirements
Requires 2+ years of experience in medical scheduling or healthcare operations and proficiency in CRM systems like Salesforce. An associate's degree is preferred, though a high school diploma or GED is considered.
Full job description
BASE COMPENSATION: $24.00 - $27.00 per hour LOCATION: Scottsdale, AZ WORKPLACE SETTING: Onsite
POSITION SUMMARY The Scheduling Coordinator is a critical member of the Patient Operations team, responsible for managing the full lifecycle of patient appointment scheduling across 10X Health's national telehealth platform. This role owns appointment booking, proactive patient outreach for reminders, and rapid recovery of missed or cancelled visits - ensuring every patient stays on track with their care journey. The ideal candidate is highly organized, a strong communicator, and thrives in a high-volume environment.
ABOUT 10X HEALTH SYSTEM 10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance.
The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.
OBJECTIVES
Schedule new patient consultations, follow-up appointments, and care plan reviews across provider calendars, coordinating availability to maximize provider utilization and minimize scheduling gaps
Process appointment requests received via phone, email, patient portal, and internal referrals accurately and within defined response time standards
Document all appointment details, patient preferences, special instructions, and scheduling actions in Salesforce and the EMR/scheduling system with consistency and accuracy
Monitor daily appointment queues to identify no-shows, late cancellations, and unfulfilled bookings and take prompt corrective action
Conduct outbound outreach (phone, email, SMS) to recover missed and cancelled appointments within defined SLAs, maintaining a prioritized rescheduling queue based on care urgency
Escalate patients with repeated missed appointments or persistent attendance barriers to the care coordination team for follow-up
Execute proactive appointment reminders at defined intervals (48-hour and 24-hour prior), confirming patient readiness including technology access and pre-appointment requirements
Identify and resolve barriers to attendance — technology issues, scheduling conflicts, address changes — before the appointment date
Serve as a professional, empathetic point of contact for patients with scheduling questions or concerns, maintaining HIPAA-compliant handling of all communications and records
Track key scheduling metrics (fill rate, no-show rate, reminder response rate, reschedule recovery rate) and surface patterns and insights to the operations team for continuous improvement
COMPETENCIES
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
Strong communication skills with a professional, empathetic, and patient-focused approach
Ability to coordinate complex schedules while balancing patient and provider needs
High attention to detail when managing appointments and maintaining accurate documentation
Proactive problem solving with the ability to anticipate and resolve scheduling issues
Ability to prioritize competing requests while meeting established response times
Commitment to maintaining patient confidentiality and HIPAA compliance
Collaborative approach with the ability to work effectively across clinical and operational teams
EDUCATION & EXPERIENCE
2+ years of experience in medical scheduling, patient coordination, or a customer-facing healthcare operations role
Proficient in CRM systems (e.g., Salesforce, HubSpot) Shopify, Microsoft Office Suite, and other relevant technical software. Salesforce experience strongly preferred.
An associate's degree is preferred, but High School Diploma or GED will also be considered
PHYSICAL REQUIREMENTS
Prolonged periods of sitting at a desk
COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If you require any accommodations during the application process or have any questions, please contact [email protected].
NO SOLICITATION POLICY 10X Health does not accept unsolicited resumes, calls, or communications from staffing agencies or third-party recruiters. Any such submissions will be considered the sole property of 10X Health and will not obligate the company to pay any fees. Please refrain from contacting us regarding this posting. #LI-CM1 #LI-Onsite
10X Health is on a sole mission to transform the lives of millions through Personalized Precision Wellness.
Industry
Wellness and Fitness Services
Company size
201-500 employees
Founded
2021
Headquarters
Aventura, FL
LinkedIn followers
34,544
10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance.
The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.
For more information about 10X Health and to discover how their transformative health programs can elevate your life, visit www.10xhealthsystem.com
DISCLAIMER: Not a substitute for professional medical advice.
Offices: 18851 NE 29th Ave, Miami, FL 33180, Aventura, FL 33180, US · 4800 N Scottsdale Rd, Scottsdale, Arizona 85251, US
Based on 724 listings with disclosed salaries, most administrative jobs in Arizona pay between $50k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Arizona right now?
There are currently 6,826 open administrative positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Arizona?
Companies currently hiring include Banner Health, Arizona Department of Transportation, HonorHealth, Costco Wholesale, ASU Global Academic Initiatives, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Arizona?
Yes — 882 of the 6826 open administrative positions offer remote or hybrid work (305 remote, 577 hybrid).
How do I apply for Administrative jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.