City of White Plains, New York, United States · On-site
$146k–$182k/yr
Senior
Summary Applies knowledge of market needs, business development, and customer service to provide compelling products, value propositions and excellent service to NYPA customers. Engages in customer strategy planning and …
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$146k–$182k/yr
Full-time
bachelor degree
Posted 17d ago
~40 hrs/week
Responsibilities
Lead a team to manage key accounts, develop strategic sales plans, and forge business relationships to promote clean energy solutions. Oversee the execution of power supply contracts and advocate for customer needs to senior management.
Requirements
Requires a bachelor's degree and a minimum of 5 years of energy industry experience with a focus on customer engagement. Preferred candidates have a degree in Business, Marketing, Finance, or Engineering and prior supervisory experience.
Full job description
Summary
Applies knowledge of market needs, business development, and customer service to provide compelling products, value propositions and excellent service to NYPA customers. Engages in customer strategy planning and retention strategies. Develops new products to meet customer needs, aligns with the organization for implementation, and manages P&L. Forges strategic business relationship with NYPA customers to promote organizational awareness, profitable business, and clean energy solutions. Leverages knowledge of energy industry and market trends to enable customers make informed decision, anticipate their needs, and provide optimal solutions. Uses data analytics to review/report on customer retention, enhance relationship with high value clients and identify new business opportunities.
Develops medium to long-range sales plans and prepares strategies to protect, grow, and diversify the relationship with a defined group of existing customers. Identifies and manages interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities. Resolves problems and ensures customers receive high quality customer service and develops client retention and growth plans and strategies for developing profitable business with assigned accounts. Reviews and reports on customer retention, business opportunity and market trends.
Responsibilities
Leads staff to help resolve day-to-day key account management issues that arise in the various customer segments. Inform Sr. Management of any issues that deserve attention from Sr. or Executive Management.
Manages staff on utilizing NYPA’s various power supply and grant programs that help customers throughout the state.
Works with staff to ensure customers are meeting all contractual requirements such as energy efficiency audits, job/capital investment commitments, power utilization, contract extension process, etc.
Represent NYPA at local government, business stakeholder, muni/coop association, economic development, and customer meetings.
Lead and manage team including performance reviews, salary administration, succession planning and resource balancing
Manage the execution of formal power supply and energy services contracts.
Ensure that customers are on track to achieve their goals and develop metrics to measure success.
Create and facilitate regular forums for the sharing of information including customer needs and key strategic planning.
As applicable, actively manage performance in terms of business lead opportunities and sales cycle status reporting as the basis for reporting, outcome metrics, and forecasting.
Advocate for the customer and advise senior management on current trends, issues, or customer challenges and makes recommendations to address and resolve them.
Knowledge, Skills and Abilities
Knowledge and perspective of external forces that could impact customer decision making.
Ability to articulate the customer point of view, influence NYPA’s interaction, and balance customer needs with ability to deliver.
Ability to motivate, lead and coach staff as well as ability to develop strong working relationships with other groups within NYPA.
Strong ability to deliver engaging, informative, well-organized presentations.
Demonstrated ability to think strategically, develop strategic account plans, proactively identify problems, and to develop and implement solutions selling to overcome obstacles.
Ability to anticipate, manage and constructively resolve conflicts, overcome objections, and create value added customer solutions.
Education, Experience and Certifications
Bachelor’s degree required.
Bachelor’s Degree in Business Administration, Marketing, Finance, Engineering is preferred.
Minimum of 5 years energy experience with specific emphasis on customer engagement/account management is required.
New economic business development experience is preferred
Prior management/supervisory experience preferred
Physical Requirements
Ability and willingness to travel up to 25% within the state of New York.
The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position is: $146,000 - $182,000. The salary offered will be determined based on the successful candidates’ relevant experience, knowledge, skills, and abilities.
The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law.
NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates’ disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email [email protected].
Related keywords
Energy IndustryClean Energy SolutionsCustomer RetentionMarket TrendsPower SupplyGrant ProgramsEnergy Efficiency AuditsEconomic DevelopmentP&LAccount ManagementStrategic PlanningBusiness Development
NYPA is the nation's largest state power organization, serving government, not-for-profit, and business customers.
Industry
Utilities
Company size
1,001-5,000 employees
Founded
1931
Headquarters
White Plains, NY
LinkedIn followers
58,774
The New York Power Authority (NYPA) is the largest state public power organization in the U.S., founded in 1931 with the mission to harness the State’s natural resources to provide reliable power at a low cost. NYPA generates nearly a quarter of New York State’s electricity and operates one‑third of its transmission lines. More than 80 percent of NYPA’s power comes from clean, emissions‑free hydropower, supporting the state’s progress toward a sustainable energy future. As a public entity governed by New York State rather than private investors, NYPA exists to advance the public interest and is primarily self‑funded through the sale of the electricity it produces—not taxpayer dollars. Its operations span electricity generation and storage, statewide transmission, customer services and partnerships, and oversight of the New York State Canal Corporation as a subsidiary. NYPA’s diverse customer base includes businesses, non‑profits, government facilities, and local municipal utilities across the state.
We're leading the charge toward a carbon‑free, economically vibrant New York, and now, we’re leading boldly into the future of energy with new initiatives including advanced nuclear energy development. At the same time, we're scaling renewable energy sources such as offshore wind, solar and battery storage initiatives.
Beyond energy, we're also revitalizing the iconic New York State Canal System, boosting upstate economies and supporting local communities.
At NYPA, our people are at the heart of our success. Their dedication and ingenuity have earned us national recognition as a Forbes Best Midsize Employer and as a top workplace for new grads and engineers. This reflects our commitment to fostering an innovative, inclusive and rewarding workplace.
At NYPA, we’re not just keeping the lights on—we’re lighting the way to a stronger, cleaner, more resilient future for all New Yorkers.
For more information, visit www.nypa.gov.
Social Terms of Use: bit.ly/3FpLzmg
Offices: 123 Main Street, White Plains, NY 10601, US
Bulk Electricity Generation and TransmissionEnergy EfficiencyNew Energy TechnologiesElectric TransportationSustainabilityEconomic Developmentand UtilityElectronicsRenewable EnergyEnergy
Based on 6696 listings with disclosed salaries, most sales jobs in New York pay between $65k–$195k per year. Individual offers vary with seniority, company size, and specialization.
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