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Support the Branch Manager in overseeing daily operations, supervising teller teams, and ensuring efficient branch functioning. Focus on driving customer satisfaction, maintaining security protocols, and promoting banking products.
Requires a high school diploma and proven supervisory experience with a strong background in customer service and cash handling. A bachelor's degree and previous experience in financial services are preferred.
Assistant Branch Manager
Reports to: Branch Manager
FLSA Status: Non-Exempt | Supervisory Role: Yes
About the Assistant Branch Manager Role
Join Our Dynamic Banking Team and Lead with Excellence!
Are you a motivated leader with a passion for delivering exceptional customer service and driving branch success? We are seeking a highly skilled and dedicated Assistant Branch Manager to support our Branch Manager in orchestrating the seamless operation of our branch, fostering a trusted environment, and elevating the customer experience. This pivotal role offers the chance to influence our community’s financial well-being and grow professionally within a reputable institution.
As the Assistant Branch Manager, you will be the vital right hand to our Branch Manager, overseeing daily operations, supervising staff, and ensuring our branch functions with efficiency, security, and warmth. Your expertise in residential mortgages, IRA services, and personal banking products will empower you to deliver tailored solutions that meet our clients’ needs.
Key Responsibilities
This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.
Qualifications
Required
Preferred
Schedule
Full-time position with hours aligned to branch operations:
Employees may need to remain 15–30 minutes after closing. Occasional evening and weekend work may be required. Occasional travel for training, meetings, or branch support.
Equal Employment Opportunity Statement:
Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:
• Hiring, placement, upgrading, transfer, demotion or promotion
• Recruitment, advertising or solicitation for employment
• Treatment during employment
• Rates of pay or other forms of compensation
• Selection for training, including apprenticeship
• Layoff or termination
It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.
Your Home Town Bank
Trustco Bank: Your Home Town Bank Since 1902 Since opening its doors in 1902 in Schenectady, New York, Trustco Bank has proudly served as the low-cost provider of high-quality banking products and services. Upholding traditional banking principles, Trustco has navigated through market changes without succumbing to fleeting trends that have led many banks to close. In 2002, Trustco embarked on an ambitious expansion, establishing over 80 new branches across Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, with more than 135 locations, including 51 in Florida, Trustco Bank remains grounded in its commitment to personalized, friendly service. Customers are always welcomed by name, reinforcing the community-oriented approach that is a hallmark of the Trustco experience. Specializing in residential mortgage lending, Trustco offers a diverse array of deposit and loan products, ensuring customers find solutions tailored to their needs. As of September 30, 2024, Trustco Bank proudly reported assets totaling $6.1 billion. It's remarkable commitment to profitability is highlighted by over 100 consecutive years of dividend payments to shareholders and a strong performance even through recent financial crises. Notably, in April 2018, S&P Global Intelligence recognized Trustco Bank as the 15th best-performing savings bank in the nation. The bank is publicly traded on NASDAQ under the ticker TRST. Moreover, Trustco Bank is dedicated to promoting a diverse workforce. Committed to equal opportunity employment, the bank ensures that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Trustco Bank stands as more than just a financial institution; it is a steadfast partner in the community, dedicated to providing exceptional service.
Offices: 5 Sarnowski Dr, Glenville, New York 12302, US · 3 Sarnowski Dr, Schenectady, New York 12302, US · 20 Welcher Ave, Peekskill, New York 10566, US · 1030 N Ronald Reagan Blvd, Longwood, Florida 32750, US
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