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$72k–$75k/yr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Paid time off, 401k company match, Daily pay
Posted 5d ago
Apply by Jul 31
~40 hrs/week
Responsibilities
The Assistant Director of Housekeeping is responsible for managing daily housekeeping operations, including staff supervision, scheduling, and inventory control. They ensure the hotel meets brand cleanliness and safety standards while driving guest satisfaction through effective service and policy implementation.
Requirements
Candidates must have at least two years of previous housekeeping supervisor experience. A high school diploma or equivalent is preferred for this position.
Full job description
Overview
Opportunity: Assistant Director of Housekeeper
Perform functions related to ensuring the housekeeping department operates according to brand/hotel and sustainability standards to ensure a high level of guest satisfaction.
Potential Career Path
Director of Housekeeping – Assistant General Manager – General Manager
Essential Job Functions
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
Answer inquiries pertaining to hotel policies and service and resolve guests’ complaints and concerns.
Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
Take inventory and submit periodic inventory orders to insure supplies are purchased timely.
Prepare required paperwork pertaining to departmental functions.
Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
Develop and implement policies and procedures for the operation of the department or the hotel.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits; follow MSDS and OSHA standards; wearprotective safety equipment and participate in safety committees as directed.
Perform other duties as requested by management.
Position Requirements
High School diploma or equivalent preferred.
Two years previous housekeeping supervisor experience required.
HHM Hotels Benefits and Perks
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays and weekends or occasional alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunties at this location, click here.
An upscale, boutique-style hotel located one block from Union Square subway hub and 14th Street corridor.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
2013
Headquarters
New York, New York
LinkedIn followers
1,016
Located one block from 14th Street and 1.5 blocks from Union Square Park, the Hyatt Union Square New York is a AAA Four Diamond hotel featuring 178 luxury, pet-friendly guest rooms, deluxe rooms and suites with options for a private terrace. A unique urban space that blends high design with natural elements, our building's historic facade and high ceilings provide a grand entrance for your arrival. Surrounded by a vibrant neighborhood filled with public art galleries, entertainment, shopping, restaurants and bars, you won’t need to go far to discover Union Square. You’ll also have access to public transportation to get you to other parts of Manhattan. During your stay, you’ll have access to the 24-hour Life Fitness™ Gym complete with top of line fitness equipment, complimentary towels, snacks and headphones. Prefer to be outside? Take a tour of the city May-October on one of our bicycles. If you’ve worked up an appetite, step into Bowery Road for farm-to-table American cuisine. Prepared by Chef Ron Rosselli, the flavorful and thoughtfully prepared dishes are inspired by local farmers. Seasonal produce from the nearby farmers market, Union Square Greenmarket, can be found in each dish. Need something a little stronger? Take a seat at the newly opened Bar Sella to try one of the handcrafted cocktails.
Offices: 134 Fourth Avenue, New York, New York 10003, US
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