Boston, Massachusetts, United States · On-site
$74k–$141k/yr
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role Are you passionate about delivering world-class dining experiences? As the Dining Room Manager for Specialty Dining at …
Skills: Front of house management, Upscale dining service, Reservation management, Staff training and supervision, Inventory management
Millbury, Massachusetts, United States · On-site
At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value…
Skills: Customer Service, Sales, POS Systems, Communication, Adaptability
Springfield, Massachusetts, United States · On-site
$17/hr–$23/hr
Employment Type:Full timeShift:Day Shift Description:We’re Hiring a Medical Receptionist! 🌟 ATTACH RESUME Ready to succeed in a fast-paced, high-energy environment? Join our Adult Medicine Practice and use your skills t…
Skills: Patient Registration, Co-pay Collection, Appointment Scheduling, Medical Terminology, Microsoft Office
Massachusetts, United States · Remote Solely
$67k–$143k/yr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Case Management, Clinical Assessment, Care Coordination, Telephonic Communication, Clinical Judgment
Milton, Massachusetts, United States · On-site
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, too…
Skills: Customer service, Retail operations, Team leadership, Loss prevention, Merchandising
Chatham, Massachusetts, United States · On-site
Join the Crew at Sea Bags! Sea Bags, the original maker of one-of-a-kind totes, handbags, and accessories crafted in the USA from recycled sailboat sails, is looking for a Seasonal Part-Time Sales Associate to join our t…
Skills: Customer service, Sales, Product knowledge, Communication skills, Organizational skills
Chelmsford, Massachusetts, United States · Hybrid
$120k–$130k/yr
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We prot…
Skills: Sales, Lead qualification, Cold calling, Relationship management, Customer service
Boston, Massachusetts, United States · On-site
$17/hr–$20/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional netw…
Skills: Customer service, Sales, Account maintenance, Service delivery, Member engagement
Framingham, Massachusetts, United States · On-site
POSITION SUMMARY Pilates Leaders at Life Time guide and own the Pilates program, fostering a strong community spirit among clients and Team Members while creating an inclusive and supportive environment. They take charge…
Skills: Pilates instruction, Program management, Client acquisition, Client retention, Leadership
Needham, Massachusetts, United States · On-site
$18/hr–$19/hr
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experienc…
Skills: Verbal Communication, Written Communication, Problem Solving, Interpersonal Skills, Guest Service
Boston, Massachusetts, United States · On-site
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and customer service focu…
Skills: Customer Service, Administrative Support, Reception, Hospitality Services, Facilities Management
Dartmouth, Massachusetts, United States · On-site
$15/hr–$17/hr
Store - PROV-NORTH DARTMOUTH, MA Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly custo…
Skills: Event Coordination, Customer Service, Childcare, Craft Instruction, Face Painting
Dedham, Massachusetts, United States · On-site
At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value…
Skills: Customer Service, Sales, Communication, POS Systems, Omni-channel Service
Massachusetts, United States · Remote OK
$72k–$119k/yr
Do you have a JD and located in the Boston, MA market? Are you passionate about helping legal professionals transform the way they work through technology and AI? Do you thrive in strategic customer-facing roles where yo…
Skills: Customer Success Management, Account Management, Change Management, Legal Workflow Optimization, Stakeholder Management
Massachusetts, United States · Remote OK
$72k–$119k/yr
Do you have a JD and located in the Boston, MA market? Are you passionate about helping legal professionals transform the way they work through technology and AI? Do you thrive in strategic customer-facing roles where yo…
Skills: Customer Success Management, Account Management, Legal Technology, Change Management, Stakeholder Management
Hudson, Massachusetts, United States · On-site
$17/hr–$20/hr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Inventory Management, Cold Chain Management, Food Safety Standards, Product Rotation, FIFO
East Longmeadow, Massachusetts, United States · Hybrid
$20/hr–$39/hr
Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures whe…
Skills: Client Service, Commercial Insurance, Account Management, Microsoft Office, Agency Management Systems
Medfield, Massachusetts, United States · On-site
$21/hr–$28/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with in…
Skills: Patient Registration, Scheduling, Co-payment Processing, Medical Billing, Customer Service
Kingston, Massachusetts, United States · On-site
$19/hr–$25/hr
If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-22983 Facility: LOC0021 - Health Express-Kingston182 Summer Street Kingston, MA 02364 Depart…
Skills: Customer Service, Patient Scheduling, Insurance Verification, Medical Record Management, Telephone Etiquette
Boston, Massachusetts, United States · On-site
$74k–$141k/yr
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role Are you passionate about delivering world-class dining experiences? As the Dining Room Manager for Specialty Dining at …
Skills: Front Of House Management, Reservation Management, Staff Training, Inventory Management, Upscale Dining Service
Boston, Massachusetts, United States • On-site
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Lead the daily operations of the front of house team to deliver world-class dining experiences for executives and guests. Manage reservations, staff scheduling, and inventory while ensuring seamless coordination with the culinary team.
Requires a high school degree or equivalent, with a college degree preferred and proven experience in upscale dining. Proficiency in Microsoft Office and certifications such as ServSafe, CPR, and TiPS are highly desired.
Note: Fidelity will not provide immigration sponsorship for this position.
Are you passionate about delivering world-class dining experiences? As the Dining Room Manager for Specialty Dining at Fidelity Investments, you will lead the way in crafting an outstanding atmosphere for our guests! You will be managing reservations, coordinating food and beverage service, and ensuring an outstanding ambiance in our signature venues. Your role is pivotal in providing flawless service that leaves a lasting impression.
Coordinating the daily operations of the front of house team, ensuring smooth and efficient service from breakfasts, lunches, and occasional receptions & dinners.
Handling inventory for front of house sections, making certain they remain sufficiently supplied to support business demands.
Supervising and training the waitstaff team, conducting pre-service briefings, and crafting work schedules to maintain service excellence.
Managing reservations, ensuring accuracy, and communicating dietary restrictions with the culinary team.
Reporting on volume of activity and projections.
You are a dynamic and highly motivated individual who thrives in a fast-paced, organized environment. Your experience in upscale dining settings and your ability to multitask will be essential in this role. You will play a crucial part in our customer-obsessed team, sharing your expertise while working independently with confidence and poise. Your attention to detail and dedication to flawless execution will set you apart.
A high school degree or equivalent experience is required; a college degree is preferred.
Proven experience in an upscale dining environment.
Solid computer skills, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
Preferred certifications: ServSafe Food, CPR Training, and TiPS Alcohol Certification.
We are a team that prides itself on delivering outstanding dining experiences to high-level Fidelity executives and external guests. Our collaborative efforts ensure that we provide a welcoming and memorable experience for all, maintaining the highest service standards. We work closely with the Executive Chef and culinary team to accommodate special requests and dietary needs thoughtfully. Our dedication to inclusion and collaboration drives us to achieve excellence in every service!
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Here to help you grow your savings and invest in the life you want.
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms
Offices: 245 Summer St, Boston, MA 02210, US
Based on 2425 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,706 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1228 of the 15706 open customer service & support positions offer remote or hybrid work (423 remote, 805 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
