Alpharetta, Georgia, United States · Hybrid
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, …
Skills: Technical support, Networking, Cybersecurity, Troubleshooting, Problem resolution
United States · Remote OK
$162k–$216k/yr
Job ID 27-0378 Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovat…
Skills: Sales compensation, Incentive compensation, SaaS, Xactly, Data analysis
United States · Remote OK
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, …
Skills: AI content strategy, SEO, AEO, AIO, Cybersecurity writing
United States · Remote OK
Job ID 27-0389 Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovat…
Skills: Account management, Consultative selling, Product knowledge, Sales processes, Sales pipeline management
Alpharetta, Georgia, United States · Hybrid
Job ID 27-0393 Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, a…
Skills: Sales, Customer service, Communication skills, Business acumen, Time management
Canada · Remote OK
$94k–$125k/yr
Envision yourself at Barracuda: The Senior Customer Success Manager is responsible for managing Barracuda's most strategic and high-value customer relationships, driving measurable business outcomes, maximizing customer …
Skills: Customer success management, Strategic account management, SaaS, Executive stakeholder management, Retention
United Kingdom · Remote OK
Job ID: 27-0351(a) Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deplo…
Skills: Sales engineering, Network security, Cloud security, Technical pre-sales, Proof of concepts
United Kingdom · Hybrid
Job ID: 27-0364 Come Join our successful Renewals Team! At Barracuda, we have more than 220,000 organizations worldwide that trust Barracuda to protect them. The EMEA renewals team (30 strong), based in Reading, UK, is r…
Skills: Sales, Renewal management, Customer retention, Salesforce, CRM
United States · Remote OK
$183k–$209k/yr
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, …
Skills: Analytics strategy, Business intelligence, Revenue operations, Data strategy, Salesforce
Chelmsford, Massachusetts, United States · Hybrid
$120k–$130k/yr
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We prot…
Skills: Sales, Lead qualification, Cold calling, Relationship management, Customer service
United States · Remote OK
$120k–$160k/yr
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We prot…
Skills: Channel management, Strategic planning, Salesforce, Pipeline management, Forecasting
Ottawa, Ontario, Canada · Hybrid
$61k–$81k/yr
Job ID 27-0834 Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovat…
Skills: Customer onboarding, Professional services, Customer success, Security software, Project management
Alpharetta, Georgia, United States · Hybrid
Job ID 27-0834(a) Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy…
Skills: Customer onboarding, Professional services, Customer success, Security software, Project management
United Kingdom · On-site
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We prot…
Skills: Customer onboarding, Professional services, Customer success, Security software, Project management
Chelmsford, Massachusetts, United States · Remote OK
$114k–$152k/yr
Job ID: 27-0354 Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, …
Skills: Offensive Security, Threat Research, Detection Engineering, Threat Intelligence, Incident Response
Bangalore, Karnataka, India · On-site
Barracuda is looking for a Regional Employee Benefits Manager to support the accurate, compliant and employee-focused delivery of benefit programs across assigned countries. This role combines operational benefits admini…
Skills: Benefits Administration, HR Operations, Vendor Coordination, Data Management, Employee Support
Alpharetta, Georgia, United States · Hybrid
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, …
Skills: Technical Training, Support Enablement, Onboarding Design, Curriculum Development, Networking
Campbell, California, United States · Hybrid
$76k–$90k/yr
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We prot…
Skills: Sales, Customer service, Communication skills, Time management, Business acumen
Campbell, California, United States · Hybrid
$76k–$90k/yr
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We prot…
Skills: Contract Renewals, Salesforce CRM, Outbound Sales, Negotiation, Forecasting
Alpharetta, Georgia, United States · Remote OK
$156k–$200k/yr
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We prot…
Skills: Partner Relationship Management, Go-to-market Strategy, Sales Forecasting, Pipeline Management, Cybersecurity
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You will provide technical support for networking and security products by troubleshooting customer issues via email, phone, and chat. Additionally, you will document product bugs, create internal solutions, and participate in ongoing technical training.
Candidates should have an associate degree in IT or relevant certifications like CCNA or CompTIA. Strong troubleshooting skills and basic knowledge of networking technologies such as TCP/IP and routing are required.
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda!
What you’ll be working on
Create, revise and publish internal and public facing product solutions.
Interface with customers at a high volume to solve their issues.
Develop your skills in network and security products through on-going training.
Document, escalate and follow through with product bugs and/or issues.
What you bring to the role
Associates degree in IT, relevant training (CCNA cert/CompTIA/Cisco etc.) or equivalent experience.
A customer centric focus - you always aim to make the customer happy.
Strong troubleshooting/problem resolution skills.
Basic networking or server experience - technical understanding of servers and networking technologies such as TCP/IP, Routing, DHCP.
Ability to learn and adapt to quickly changing circumstances, direction and strategy.
Experience in any of the scripting languages such as Bash, Shell, Perl, Python.
What you’ll get from us
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.
Equity, in the form of non-qualifying options
High-quality health benefits
Retirement Plan with employer match
Career-growth opportunities
Flexible Time Off and Paid Time Off benefits
Volunteer opportunities
Barracuda is a leading global cybersecurity company providing complete protection against complex threats for all size business. Our AI-powered BarracudaONE platform secures email, data, applications and networks with innovative solutions, managed XDR and a centralized dashboard to maximize protection and strengthen cyber resilience. Trusted by hundreds of thousands of IT professionals and managed service providers worldwide, Barracuda delivers powerful defenses that are easy to buy, deploy and use.
Offices: 3175 S. Winchester Blvd., Campbell, CA 95008, US · 317 Maynard Street, Ann Arbor, Michigan 48104, US · 12725 Morris Rd, Alpharetta, Georgia 30004, US · 100 Apollo Dr, Chelmsford, Massachusetts 01824, US · 5225 Hellyer Ave, San Jose, California 95138, US
Barracuda is a leading global cybersecurity company providing complete protection against complex threats for all size business. Our AI-powered BarracudaONE platform secures email, data, applications and networks with innovative solutions, managed XDR and a centralized dashboard to maximize protection and strengthen cyber resilience. Trusted by hundreds of thousands of IT professionals and managed service providers worldwide, Barracuda delivers powerful defenses that are easy to buy, deploy and use.
Offices: 3175 S. Winchester Blvd., Campbell, CA 95008, US · 317 Maynard Street, Ann Arbor, Michigan 48104, US · 12725 Morris Rd, Alpharetta, Georgia 30004, US · 100 Apollo Dr, Chelmsford, Massachusetts 01824, US · 5225 Hellyer Ave, San Jose, California 95138, US
