Greensboro, North Carolina, United States · On-site
Process Mapping Support Location: Greensboro, NC, Chandler, AZ, Dallas, TX Type: Full Time Department: BFSI 1 Job Summary This role is focused on operational analysis, systematic diagnostic, mapping, and structural redes…
Skills: Process Mapping, Operational Analysis, Lean Six Sigma, Business Process Reengineering, Stakeholder Interviewing
Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Raleigh, North Carolina, United States · On-site
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Raleigh, North Carolina, United States · On-site
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Raleigh, North Carolina, United States · On-site
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New York, New York, United States · Hybrid
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Moscow, Moscow, Russia · Remote OK
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Durham, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
The Clinical Care Partner position plays a critical role by offering support and case management when employees and family members call for services. If you want to make a positive difference in the lives of others and v…
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Charlotte, North Carolina, United States · Hybrid
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Raleigh, North Carolina, United States · Hybrid
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Statesville, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Data Governance, Risk Management, Control Testing, Archer eGRC, Analytical Skills
Raleigh, North Carolina, United States · Remote Solely
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Chicago, Illinois, United States · Hybrid
$162k–$190k/yr
Job Title Director, Project Controls, Project & Development Services (Data Centers) Job Description Summary This Director-level role will serve as the strategic lead and primary client interface for all planning and sche…
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Charlotte, North Carolina, United States · On-site
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Durham County, North Carolina, United States · On-site
$97k–$147k/yr
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant…
Skills: B2B Selling, Account Planning, Pipeline Growth, Lead Qualification, Customer Relationship Management
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This role focuses on the analysis, mapping, and structural redesign of banking workflows to bridge the gap between operations and technology. Responsibilities include documenting current-state processes and co-designing scalable future-state models to reduce costs and turnaround times.
Candidates must have a bachelor's degree in a business or engineering field and at least 2 years of experience in process analysis or operational excellence. Proficiency in mapping tools and knowledge of Lean Six Sigma methodologies are required.
Process Mapping Support
Location: Greensboro, NC, Chandler, AZ, Dallas, TX
Type: Full Time
Department: BFSI 1
Job Summary
This role is focused on operational analysis, systematic diagnostic, mapping, and structural redesign of banking workflows. By bridging the gap between back-office operations and technology teams
Responsibilities
Interacting directly with specific banking units to interview stakeholders, trace workflows, document current-state processes,
Create formal end-to-end process maps to support downstream digital transformation and automation.
Identifying handoffs, friction points and collaborating with other teams to deliver highly scalable, optimized operations
Collaborate with offshore teams to develop and validate the flows, simulate and test.
Leverage Lean / Six Sigma methodologies to identify non-value-added steps, systemic bottlenecks, manual workarounds, and operational friction points that delay time to decision for borrowers.
Gather and analyze baseline volume data, cycle times, and error rates to quantify the business impact of current-state inefficiencies.
Collaborate with technology and delivery teams to co-design scalable, friction-free To-Be process models that reduce unit costs and compress turnaround times.
Eligibility Requirements
Strong analytical and problem-solving skills with the ability to interpret operational data and identify improvement opportunities
How to Apply
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
You can also find us on:
https://www.linkedin.com/company/eclerx/
https://www.indeed.com/cmp/Eclerx/about
https://www.glassdoor.com/eClerx
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here
A leading provider of productized services bringing together people, tech & domain expertise to amplify business results
eClerx is a productized services company, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services.
Offices: 29 Bank Street, Fort, 1st Floor, Mumbai, Maharashtra 400 023, IN · 286 Madison Avenue, 14th Floor, New York, NY 10017, US · 1 Dover Street, 1st Floor, London, London W1S 4LA, GB · 152 Beach Road, #14-05/06, Gateway East, Singapore 189721, SG · 12708 Riata Vista Circle, Suite A-116, Austin, TX 78727, US
Based on 1289 listings with disclosed salaries, most consulting jobs in North Carolina pay between $75k–$200k per year. Individual offers vary with seniority, company size, and specialization.
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